Customer Ratings & Reviews
- Model:
- ZA480121US
- SKU:
- 6321930
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Ease of Use
Rating 3.5 out of 5 stars
Customers are saying
Customers praise the Smart Tab M10's sound quality, ease of use, and Alexa integration. Many appreciate its large screen size and find it to be a good value for the price. However, some users report issues with Bluetooth connectivity and find the limited storage capacity to be a drawback. The low RAM is also a point of concern for some customers.
This summary was generated by AI based on customer reviews.
Just a weak tablet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made the mistake of buying one of these, not what I was expecting.
No, I would not recommend this to a friendcheap tablet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cheap tablet and confusing to program main screen.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .I am so sorry that you found the main screen difficult to navigate. The Lenovo Smart Tab is meant to be a great value tablet with the amazing bonus of smart home functionality. Please do not hesitate to contact our customer support team @ 877-453-6686, for any assistance.
- Cons mentioned:Bluetooth
Not exactly what I expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this thinking I was going to get the best of both worlds, Alexa and a tablet. I have several Echo dots in the house and an ecobee thermostat. The two things I dislike about my thermostat is its inability to change wake work and not being able to join a group. I failed to look into that issue prior to purchasing as it has the same two issues since it isn't a genuine Alexa product. The item itself does have the flaws with bluetooth like mention elsewhere. However, as a tablet and MOST Alexa capabilities I give it 4 stars.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .We’re glad you are enjoying the Lenovo Tab M10 and thank you for your feedback. If you are experiencing any issues with Bluetooth, we recently pushed out a new software update that provided a fix. Also, please do not hesitate to reach out to our customer service team @ 877-453-6686, if you need any further support.
Not what i expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit as an upgrade/replacement for my amazon show 1st generation. I love the way that my amazon show works. I was under the impression the Lenovo smart tablet will be a better product because is newer technology. The Alexa interface SUCKS, it will not call my contacts, show my ring camera and it will not respond to the Alexa command right away. It's unbelieve that a product build by Lenovo to interface continuously with Alexa actually keeps saying that it won't work with this product. If you consider buying this product for the Alexa show interface, don't do it!!! If is a way to remove the Lenovo interface and only use the Amazon Alexa app, LET ME KNOW!!1
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We're so sorry to hear the Alexa function was running slowly. We've recently pushed out an update that improved Alexa functionality. Do make sure that your device is fully up-to-date. If you continue to experience issues, please do not hesitate to reach out to our customer service team @ 877-453-6686.
terrible experience-unit still with lenovo!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after one week of use we received an automatic update that caused the screen logo to freeze. we sent the unit for repair and this is their response for almost 2 months: 2019-11-26 Start 2019-12-11 Service 2020-01-01 End Service ticket 8014120247 created In Progress Service Order 7028635808 Status In progress Projected Service Completion 2020-01-01 11/26/2019, 9:11:04 AM A service ticket has been created on your behalf on 2019-11-26. The ticket number for your current service incident is 7028635808 12/12/2019, 8:03:13 PM Waiting for system to be shipped to the Lenovo Service Center Service ticket opened
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .I am so sorry that you experienced an issue with your device and that you've been awaiting repair/return of your unit. Have you connected with customer support on the status directly with them? I highly recommend reaching on via our CS line @ 877-453-6686, to speak directly with someone who can look into this for you.
Returned it. Dock fails. Freezes.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept but riddled with issues. Not easy to use. Even for the cheap price we couldn’t stand it. No value if it doesn’t work. Buggy whenever we sat the tablet on the dock. Google Assistant could not override Alexa. Tablet would freeze switching programs.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Smart Tab M10. Here is a link to accessing more Technical Support for Lenovo Smart Devices: https://smartsupport.lenovo.com/us/en/
Quit working after 3 months!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed. The screen went black and it will not turn on. I have tried charging it and putting on dock. Do not buy.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We're so sorry to see you have an issue with your device. Please contact our customer service team @ 877-453-6686 for support.
Garbage bin device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save yourself the wasted time you can never get back in your life, this thing is dumpster ready.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Smart Tab is a great FHD 10.1-inch Android tablet for multi-use or family use, with Smart Screen and Amazon Alexa functionality. Dock it to the detachable Smart Dock and ask Alexa questions, play videos, and enjoy music with loud, crisp sound. Control your smart home automation devices from across the room with far-field voice pickup features. When you're ready to go, simply undock your Lenovo Smart Tab, and this premium, kid-friendly tablet is ready to take anywhere.