Customer Ratings & Reviews

The Lenovo Yoga 7i-14 model number 82BH0006US, is an Intel EVO Certified configuration. That means for the real World, the perfect combination of performance, battery life and stunning visuals. You’ll experience remarkable responsiveness, lightning-fast Gigabit speeds with Intel WiFi 6, and two Thunderbolt 4 ports for connecting to power and accessories with a single cable. This configuration features a 4CELL_71WH_INTERNAL, Lithium Polymer Battery, with a battery life of up to 13 hours, depending on the work the device is performing.

We are sorry to hear that you are having issues with your Intel Evo-Certified, Lenovo Yoga 7i 14, model number 82BH00DQUS. If you have reinstalled Windows 11 and reset the computer back to original factory settings and the issues continue, now check to be sure any software you installed is compatible with Windows 11, this includes any legacy software you have installed from an old computer. Additionally, there is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down and could be causing the issues you describe. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. Here is a link to instructions for uninstalling McAfee from Windows 11 Computers:  https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If there is no incompatible software installed but the issues persist, check to be sure you have the latest version of Windows 11 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 11. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue continues after these updates, we recommend you call Lenovo Premium Care for additional help. Let the Customer Support Specialist you talk with know about the troubleshooting steps you have already taken. Call at: 888-278-9707.

We are sorry to hear that you are having issues with the touchpad on your Intel Evo-Certified, Lenovo Yoga 7i 14, model number 82BH0006US. First, check your touchpad settings. Be sure the touchpad sensitivity is set to your personal preference. You can make adjustments to the touchpad in your system settings. You can get there by clicking on the magnifying glass at the bottom left of your Windows 10 screen. Type "touchpad" in the search window. Select "Mouse & touchpad settings" from the list of choices. You can make general adjustments to the touchpad there. You can also select "Additional mouse options" for more detailed adjustments to the touchpad sensitivity by increasing the delay of the touchpad. If the issue continues after checking the touchpad settings, now check to be sure you have the latest version of Windows 10 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

The Intel Evo-Certified, Lenovo Yoga 7i-14 model number 82BH0006US, ships with just two adware programs, a 30-day trial of Microsoft Office 365 (as part of Windows 10 operating system) and a 30-day trial of McAfee virus protection. Lenovo computers ship with one of the cleanest factory software installs within the consumer computer industry. The Yoga 7i-14 is designed for comfort & ease - Crafted from sandblasted anodized metal, the Yoga 7i’s subtly rounded edges are designed to feel comfortable in your hands. A 360-degree hinge offers stability as you transition from tablet to laptop mode and back. Thoughtful details include a webcam privacy shutter and a color-matched keyboard with backlighting.

We are sorry to hear that you had issues with your Intel Evo-Certified Lenovo Yoga 7i 14. Be sure any software you installed is compatible with Windows 10 as incompatible software will cause conflicts within the Operating System. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Premium Care at: 888-278-9707.

This Intel Evo-Certified, Lenovo Yoga 7i 14, model number 82BH00DQUS, ships with two 360-degree hinges on the screen/keyboard, that have been bench tested through 25,000 cycles (equal to 8 to 10 years of normal use), without a failure. This Yoga 7i 14 ships with a limited, 1-year manufacturer's warranty, covering OEM hardware issues. If you have an OEM hardware issue, we recommend you contact Lenovo Premium Care at: 888-278-9707.

We are sorry to hear that you are having issues with your Intel Evo-Certified, Lenovo Yoga 7i 14. Resetting the Yoga 7i 14 back to original factory settings may correct the issue you are having. This system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom right side of the device, right near the top right corner of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Premium Care for additional help at: 888-278-9707.

The Intel Evo-Certified, Lenovo Yoga 7i 14 model number 82BH00DQUS, ships with 360 degree hinges on the screen that have been bench tested through 25,000 cycles (8 to 10 years of normal use), without a failure. If you are having issues with a hinge on your Lenovo Yoga 7i 14, we recommend you contact Lenovo Tech Support for help at: 877-453-6686.

We are sorry to hear that you had issues with the Windows 10 Operating System on your Intel Evo-Certified, Lenovo Yoga 7i 14. This system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom right side of the device, right near the top right corner of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. Once you have the Operating System recovered, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you are having issues with your Intel Evo-Certified Lenovo Yoga 7i-14. This model ships with the latest 6G, Wide-Range/High Speed 2x2 802.11AX frequency WiFi which is also backward compatible to older, b/g/n/ac frequency WiFi. Be sure you have the latest version of Windows 10 on the computer, then update all BIOS files and drivers up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you are getting McAfee Virus Protection Popups, your 30-day trial of McAfee has expired and you are being alerted that your computer is unprotected from virus attack. You do not need to use McAfee. You can choose to use the free Windows Defender installed with Windows 10 on this computer, or install your own choice of 3rd party Virus Protection Software. But first, if you are not using McAfee, uninstall the program from the computer as there can only be one active Virus Protection Software on the computer at a time. Running two anti-virus systems may be causing the system problems you describe with WiFi connectivity and overall system speed and performance. Here is a link to information on uninstalling McAfee from Windows 10:  https://service.mcafee.com/webcenter/portal/oracle/webcenter/page/scopedMD/s55728c97_466d_4ddb_952d_05484ea932c6/Page29.jspx?wc.contextURL=%2Fspaces%2Fcp&articleId=TS101331&_afrLoop=1355161020222084&leftWidth=0%25&showFooter=false&showHeader=false&rightWidth=0%25&centerWidth=100%25#!%40%40%3FshowFooter%3Dfalse%26_afrLoop%3D1355161020222084%26articleId%3DTS101331%26leftWidth%3D0%2525%26showHeader%3Dfalse%26wc.contextURL%3D%252Fspaces%252Fcp%26rightWidth%3D0%2525%26centerWidth%3D100%2525%26_adf.ctrl-state%3Dx25crirbo_9. If the WiFi connectivity and general performance issues do not improve after uninstalling McAfee and restarting your computer, we recommend you contact Lenovo Tech Support for additional help at: 877-453-6686.

We are very sorry to hear that you are experiencing issues with your Lenovo Yoga 7i 2-in-1 Laptop with Intel Evo Certification. Please check to be sure you have the latest version of Windows on the computer. Then update all BIOS files and drivers up to that latest version of Windows. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan” In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If these issues persist, this system is equipped with OneKey Recovery System. There is a very small pin hole on the (insert the exact location of the OneKey Recovery hole on this specific model). You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore to Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you are having issues with your Intel Evo-Certified, Lenovo Yoga 7i-14 model number 82BH0006US. This model ships with Windows 10 Home 64-bit Operating System and should not freeze. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If there is no incompatible software installed but the issues persist, check to be sure you have the latest version of Windows 10 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

We are sorry to hear that you are having issues installing a Windows 10 update. Windows 10 will allow you to revert back to the previous version of Windows 10 if these issues with an update occur. Here is a link to Windows 10 Recovery Options after a failed update:  https://support.microsoft.com/en-us/windows/recovery-options-in-windows-10-31ce2444-7de3-818c-d626-e3b5a3024da5. If you can not boot the computer after the update, this system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom right side of the device, right near the right top corner of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you are having issues with your Intel Evo-Certified, Lenovo Yoga 7i 14, model number 82BH00DQUS. Be sure any software you installed is compatible with Windows 10/11. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer:  https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 10/11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you are having issues with the screen image on your Intel Evo-Certified, Lenovo Yoga 7i-14, model number 82BH0006US. Since you mention that the laptop was operating properly initially and even after hardware repair, the issue continues, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are very sorry to hear that you are experiencing some issues with your Lenovo Yoga 7i 2-in-1 14 Touch Screen Laptop. We are very sorry to hear that you are having camera issues with the Lenovo Yoga 7i 2-in-1 Touch Screen Laptop. Please make sure the manufacturer’s protective film that is placed over the webcam to protect the part during shipments, is removed. Please make sure when using the webcam, that the camera privacy shutter is open to enable usage of the camera. Next, please check the settings for your camera by heading to Settings > Privacy > Camera, to make sure that you are allowing access to the camera on this device, as well as allowing apps to access your camera. If the issue continues and your webcam settings are set to allow access, please check the connection between the computer and monitor. As for the WiFi, please try restarting your WiFi Router and/or Modem and disconnect your laptop from your WiFi. Wait 30 seconds prior to powering them on. Then, reconnect the WiFi. If both are secure, and the issue persists, we recommend that you contact Lenovo Tech Support at: 877-453-6686