Customer Ratings & Reviews

We are sorry to hear that you are having issues with your Intel Evo-Certified, Lenovo Yoga 9i-14 model number 82BG000CUS. Although these computers receive a charge to the battery at the factory, it is possible the the battery can drain to zero charge during transit. We recommend you plug the computer in, let it charge for approximately 15-minutes, then leaving the computer plugged in, turn the computer on and begin the initial setup and Windows 10 Activation Process. If you continue to have issues booting your computer, we recommend you contact Lenovo Tech Support for additional help at: 877-453-6686.

We are sorry to hear that you are having issues with your Intel Evo-Certified, Lenovo Yoga 9i 14, model number 82BG0090US. Resetting your computer back to original factory settings may fix the issue you are having. This system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom right side of the device, right near the top right corner of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes, with the power off. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. Once you have the computer restored, Bb sure any software you installed is compatible with the Windows version you have installed. Additionally, there is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer:  https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Premium Care for additional help at: 888-278-9707.

We are sorry to hear that you are having issues with your Intel Evo-Certified, Lenovo Yoga 9i 14. Resetting your computer back to original factory settings may correct the issue you are having. Power off the computer. This system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom right side of the device, right near the top right corner of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Premium Care for additional help at: 888-278-9707.

The Intel Evo-Certified, Lenovo Yoga 9i 14 model number 82BG0090US, ships with Windows 10 Home 64-bit Operating System and should not freeze. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you are having issues with connecting your Intel Evo-Certified Lenovo Yoga 9i-14. You do not mention what you are trying to connect the Yoga 9i-14 to. If it is a peripheral device like a printer, check with your printer manufacturer for compatibility and pairing instructions for a new Windows 10 computer. If you are trying to connect to the internet, the Yoga 9i-14 model number 82BG000CUS, ships with the latest Intel 6G - Wide Range/High Speed, 2x2 802.11AX frequency WiFi, which is also backward compatible to older b/g/n/ac frequency WiFi. For the best WiFi performance, be sure you have the latest version Windows 10 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

We are sorry to hear that you are having issues with your Intel Evo-Certified, Lenovo Yoga 9i 14 model number 82BG0090US. The Yoga 9i 14 ships with Windows 10 Home 64-bit Operating System and should not freeze. The issue may not be caused by hardware. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

Thank you for choosing the Lenovo Yoga 9i-14. We are pleased to hear that the features and performance of the Yoga 9i-14 meets your computing needs so well. Regarding your screen not being bring enough in certain lighting conditions, be sure automatic brightness is turned off. Here is a link to more information and steps for turning off auto-brightness within Windows 10:  https://www.minitool.com/news/disable-adaptive-brightness-windows-10.html

Thank you for choosing the Intel Evo-Certified, Lenovo Yoga 9i-14. We are pleased to hear that the ease of use and performance of the Yoga 9i-14 meets your computing needs so well.

A USB Type-A port can be 10Gbps USB 3.2 Gen 2, 5Gbps 3.2 Gen 1 or even USB 2.0. ... One thing you need not worry about is a newer USB product not working with an older device. USB 3.2 devices are backwards compatible with all existing USB products. Be sure the file format of the content you are trying to transfer is Windows 10 compatible. Here is a link to more information about USB 3.2 Gen 2 compatibility, also, if you need additional USB ports you may want to consider using a portable USB Hub with the Yoga 9i 14:  https://www.cnet.com/how-to/usb-3-2-explained-making-sense-of-current-and-confusing-usb-standard/#:~:text=A%20USB%20Type%2DA%20port,1%20or%20even%20USB%202.0.&text=One%20thing%20you%20need%20not,with%20all%20existing%20USB%20products.

Thank you for choosing the Intel Evo-Certified, Lenovo Yoga 9i 14. We are pleased to hear that the features and performance of the Yoga 9i 14 meets your computing needs so well.

We are sorry to hear that you are having issues with your Lenovo Yoga 9i-14, model number 82BG000CUS. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If you can no longer boot the computer, resetting the computer back to original factory settings may correct the issue. This system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom of the device, right near the top right corner of the cooling vent on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.