Customer Ratings & Reviews

This is a really cool product that unfortunately didnt work for our situation. Install is straight forward, but I had to shave off a little bit of the inside of the deadbolt cavity to be able to have this unit sit flush and connect to the locking mechinism securely and plum. That wasnt a big deal I dealt with a with a box cutter and shaved off a few millimeters to get it to seat properly. Once seated I was able to get everything in and turning without issue. Then I installed the striker plate and that was thicker than the standard one removed from the existing hole. So I had to shave a little off that side as well to get the plate to seat flush and close right. Again not a huge deal.. I was able to get it connected to my wifi and set up through the app without any problems. I was able to open and close the dead bolt manually. When I tried to use the app to activate the lock, it would get stuck. When I took a close look, on the door frame side, the standard hold is a square shape, while this unit is round and although it fits into that hole barely, if your door is not perfectly aligned it will get stuck so you have to push your door in or pull a little to allow the deadbolt to close. This is possible manually locking but the lock was not able to align without my intervention. So next step was to look into installing the included plate for the frame side. That plate is much smaller than the standard for the doors so it was leaving a large gap all around it making it look pretty unfinished and exposed. The way that it fit to expose wood and cavity was unsatisfactory for us. I then tried to connect to my Ring app to have control over this through Ring security. I was unable to do this because the Ring app was under my wife's name and this account wanted to connect to my Alexa account which was under my name. So in order to use that function I would have to disconnect all Echo devices from my amazon account, connect her Ring account through the Alexa app, which would make our Echo's disconnect from our main Amazon account... This was too much of a hassle and loss of function of our connected and main account and the way it make the plate look unfinished and misfit was the main reason we returned it. If you have a new door install where you can cut to the holes perfect for this unit that would be great. And if you are starting a new account or only have one amazon / ring account to connect to this that would also make this unit work well for you. We really liked how this preserved the look of our square door hardware and not make the smart lock noticeable but ultimately we had to make too many sacrifices to make it fit to our needs so we decided to forgo using this lock. The unit itself feels high quality and is well packaged with easy directions. Best of luck on your install experience and hope it works out for you because we really wish we could have kept this and used it.

Super easy install, less than 30 minutes. Works great and love that my pet sitter can come and go as needed without having to worry about which keys.

Works great, make sure to set it up with Bluetooth unless your WiFi is excellent, in which case you can use HomeKit or Amazon.

super easy to set up and use. I live in an apartment complex that wont let me change the lock so its perfectly accomodating for that.

The design of the Level Bolt smart lock is a great idea for those that don’t want others to know one is using a smart lock. The challenge is whether the Level Bolt is going to work with one’s existing door lock. We ran into trouble because the double keyed Schlage locks we have on a couple of our doors just did not work with this lock. The internal parts of our double keyed locks did not allow for the Level Bolt tailpiece adapter that one must insert in the motor’s center hole. We did end up using the Level Bolt on a different outside door than our front, entry door since our other door utilized a Schlage single cylinder deadbolt. The printed instructions that come with the Level Bolt are quite good and illustrations clearly show what is to be done at each step. The installation of this lock should be doable for most homeowners, but it is important that the door has proper alignment for the lock to engage. Level does partner with HelloTech to provide professional installation starting at $79. Once the Level Bolt was installed it was easy to download the Level Home app. I created an account and was also able to add additional people and invite them to install the app to allow access to the Level Bolt as a guest or admin. Another option is to utilize Passes to grant temporary access to the lock. During setup the app will also prompt one to link with Apple HomeKit which will allow users to use voice commands to lock/unlock via Siri. This functionality worked fine for me once I went into Apple HomeKit to change the lock name to match what I had entered into the Level Home app. Within the app, lock settings can be modified to turn on/off the Auto-Lock feature and the Auto-Unlock feature. Location services must be turned on always to utilize the Auto-Unlock feature since this utilizes geo-fencing to assess your home boundary. The Level Bolt can give the user notifications if the locking function jams or malfunctions, but there is no feature to indicate that the door is open or ajar. In summation, I think the Level Bolt lock performs well in terms of the auto-lock/unlock features; in addition to offering Siri voice controls via the Apple HomeKit and is also Alexa compatible. Documentation states that Level locks meet the highest industry standards for residential security, but I lean towards preferring a smart lock that utilizes the original lock hardware bolt versus the Level bolt that contains the CR2 battery. Obviously, one must be willing to live with the tradeoff of not having the invisible smart lock design, but I’d tend to give our August smart lock preference for their app design and additional functionality. If one prefers the invisible smart lock design of Level Bolt to maintain the look of one’s original lock then I believe you’ll find the essential smart lock functions covered in the Level Home app.

East to install and operates good. Do have to change the battery in a while but dont see that it will be an issue

I bought this lock for an Airbnb and it allows me to lock and unlock the door remotely, though you need a hub like an Apple TV or HomePod in my case. Otherwise you need to be within Bluetooth range to unlock/lock with the app. Installation was easy and quick, I like the design and the fact that the lock is hidden within your existing lock.

Super excited about this purchase! To the naked eye, you’d never know. Plus, still use my same key. Looking forward to the easy installation process, as well as convenience this purchase brings. Down the line, automations between this product and a smart thermostat looks like a bright future ahead.

Simple to install and a great device with out changing the look of the original hardware

I live that this doesnt look like a smart lock to the outside world

Extremely difficult to connect with Ring/Amazon Sidewalk - not well built out/tested. Additionally this device has TERRIBLE range, both on normal and range boost mode. I had a 5% success rate on lock/unlock attempts when using the keypad during the daytime. At night time 75-85% success. How on earth did this product pass QA if it fails during daytime temperatures in one of the most moderate climates in the country.

Great smart lock if you want to stay with your existing cylinder

Ive been converting to a smart home - and this lock made the transithon much easier.

Lock was easy install and well built. Had problem with connecting to lock with bluetooth more then 10 feet away from lock.

Level bolt works exactly as designed. Simple to install ; i used with my double cylinder schlage deadbolts , you would never know its there by looking at your door. Best feature is auto unlock using geofence tech when i come home and dont have to fish for keys

Bought this with the hopes of having a nice integrated door lock with my ring security. Installation was easier than expected, with clear instructions. Setup up my level app to control the bolt with Bluetooth works fine. However, after that it went downhill quickly. Bolt bluetooth must have a range of 12 feet. Anything beyond that you get failed locking. This was ok I thought because I was adding it to ring to allow remote locking. Well after setting up ring to turn on sidewalks. My current ring setup is the pro doorbell, pro floodlight and security system. All the ring app does is show whither the door is locked and unlocked. Every time I click to lock the door it times out. Spent over an hour uninstalling and reinstalling devices and trying to get it to work without luck Really seems to be deceptive to put works with ring, as many people have the same issue. I wish I bought a different brand.

simple product that allows you to maintain existing door hardware

A well built and designed product. I do like the idea for Such a discreet hidden smart key. Bat unfortunatly it does not fit in my door. Would be nice if it indecates the minimum thickness of door frame requirement to save some trouble before I figure out it by myself. THat app is kind of simple and poor. Has to return it for some alternative I guess.

Works well and I now never get locked out of my home

This is such an elegant product that is really invisible allowing me to keep my existing door hardware exterior so that it looks in line with my neighboring condos and still let's me keep my keys. The app and the integration with homekit are also great and the short term pass lets you give temporary access to trusted people without just them needing an account. The physical components themselves feel extremely premium and fit like a glove. A couple of things to note around the installation that could be helpful- the door frame plate area at my entrance was smaller (as it was probably super old) and needed to be enlarged to fit the level's plate Also my existing lock had one additional part to connect to the original internal mechanism that I needed to discard for the installation.