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Customer Ratings & Reviews

Your price for this item is $199.00

Customer reviews

Rating 4.2 out of 5 stars with 178 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers recognize the Bolt Bluetooth Retrofit Smart Lock's ease of use and straightforward installation process as significant advantages. Many appreciate its sleek design and the user-friendly app, although some experienced challenges with compatibility and battery life. The Bluetooth functionality is a key feature for some, while others noted limitations in range. Concerns were also raised regarding the product's price point and potential size issues for certain door types.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 178 reviews
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Does what it supposed to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the work it can be a little buggy,i like the i can still use my house key.it opens automatically when i come close to it,

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works great and great idea if it fits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea, and works great. Only one issue is that it doesn't fit a Schlage cutout for the bolt. I had to modify it on my door, but it's an easy mod.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dead bolt issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure that you do not have a low profile dead bolt. This will only work with traditional dead bolts. You may need to use an adjustable strike plate too.

    I would recommend this to a friend
    • Brand response from LevelHome Team
      Posted .

      Hi Jays, we recommend checking out our "Low Profile Modifications" video on our support page: https://level.co/support/videos. For your convenience, our Support Experts will be happy to answer any additional questions you may have via email or chat. levelhome

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This actually seems to work every time I need to use it, unlike my August lock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lock for the door. Seamlessly replaced my inner door lock with the Level bolt. The setup was simple, and connecting to the app was easy. I've since bought another for my yard door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best yet in the smart lock category

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best solution for smart locks I’ve had to date (beats Kevo and SimpliSafe IMHO). Keep your original keys, Apple HomeKit compatible and offers keypad or digital keys, plus remote lock/unlock. Installation is very easy… any ways best yet in the category.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lock!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is great because it can fit into any door, without having to change the handles. It works as advertised, but it can lag as you get close to your house and your phone connects to the house Wi-Fi with a weak outdoor signal. As you get closer to your house, it responds much faster. Additionally, if you dont have a perfect fit, it can jam sometimes and it will let you know. All in all, it was worth it for me, I am very happy to be able to use it and still have the option to use my keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for renters

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt have to change the lock itself and it works grear!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but not what it should be because you have to have phones location on in order forvyhe "bluetooth" to work. Who does that? Shluld be as your phine enters bluetooth range, you can contol the lock and auto lock/unlock engages. NOPE. Nothing works unless location is on.

    No, I would not recommend this to a friend
    • Brand response from LevelHome Team
      Posted .

      Our team would like to know more information about your scenario to better assist you. Based on the information in your review, we suspect you are using an Android device. If this is true, you'll need to set your Location Services to a minimum of "While using app." Please contact us at your earliest convenience at level.co/contact-form, so we can properly follow up with your issue. levelhome

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Nice app-driven lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice app-driven lock; however, the size of the unit may require the use of a spacer if the door is thin

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Apartment Dream

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is SO nice to have. Living in an apartment I don't want people to know that I have a smart lock and this is PERFECTLY hidden! Works great every time!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart lock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I works like charm, using the lock to unlock and lock your door with no problem from your phone or other smart devices , like ( alexa ) or ( google )

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really neat gadget I'm happy I found something like this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Pretty Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for a bit and I've been pretty happy. Installation was easy and ease of use it good. Works great with Homekit to lock and unlock, however the only issue was locking or unlocking through my Apple watch through Siri. Always seems to say "it's taking a little Longer" but never executes the command. Works fine through the Level App and Homekit app. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lock me up….with Bluetooth!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is amazing. Setup is fairly simple and it seems to be quite functional all while keeping my more aesthetically pleasing hardware. Thanks level!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit of time to install because of my door but once it was in, it was super easy to setup and use. Getting these for the rest of the doors on my property

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Installation
    Cons mentioned:
    Price
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Design, Easy Install, Limited Compatibility

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels like the future: a door that can lock and unlock at the touch of a button or the sound of your voice. It's not too good to be true, either, with a wide range of smart lock systems on the market. So how does the unique Level Bolt stack up? This smart deadbolt system's marquee feature is its invisibility. It installs in place of the internals of your existing deadbolt, leaving both the aesthetics and keys of your lock in place. This was especially appealing to me as a renter; I could install the lock without disrupting access by my landlord or maintenance, which was my chief concern. Even better, I didn't need to worry about purchasing an expensive lock color-matched to the door hardware, only to move to a different apartment and find my lock no longer matched. On this front, the Level Bolt is just about unbeatable. The lock arrived with all necessary hardware and adapters, packaged with an Apple-level of attention to detail. Installation was more or less a breeze. The key here is to have a standard American deadbolt and door setup, which I did; because Level Bolt replaces the internals of your lock but uses the same externals, clearances are pretty tight, and Level clearly designed this to fit within the standards of most modern American homes. On the door side of things, Level Bolt fit perfectly into the Kwikset deadbolt system on my door. When it came to the door jamb I did need to do a bit of adjusting, but that's on account of the misalignment caused by the settling of my old apartment. I hoped to keep the same strike plate but Level Bolt's bolt is round, rather than the flat sides of the bolt it replaced, so using Level's included strike plate was necessary. All told, it's one of the simpler door lock installations I've done. I highly recommend reading through Level's online compatibility guides, which provide comprehensive details on clearances and installation difficulties you may run into. Setup was a breeze after removing the battery tab and I appreciated the clever integration of the battery compartment into the bolt itself, making battery replacement a breeze. Level of course requires you to download their app and make an account to complete setup, a simple process that had my lock up and running in no time. The app allows you lock/unlock, change a few settings, monitor battery life, and share door access with others. You can share access permanently with family, friends and housemates, or send virtual "keys" with controlled access windows to whomever might need to enter your home. Neat! I tested Level Bolt's integration with Apple's HomeKit platform. It does require a HomeKit hub, such as an Apple TV or HomePod, to enable control; this is because Level uses Bluetooth for communication, necessitating a stationary hub of some sort to communicate with the lock and enable control over the internet. Once integrated with HomeKit, you can control Level using Siri voice commands or the Apple Home app, including adding the lock to Home Automation routines that can run based on time of day, voice commands or device locations. I found HomeKit control very reliable, with only one or two instances where the Home app was momentarily unable to control Level. The Level app itself was dead-on reliable, a requirement for something as important as access to your home. While pretty reliable, HomeKit isn't perfect, and Siri can be persnickety at times. HomeKit requires confirmation when running routines that include smart locks like Level as an added security measure, meaning my leaving home/arriving home routines set to lock or unlock the door based on my phone's location were not fully hands-free; I had to wait for a notification from the Home app to appear on my phone and confirm I wanted it to run before the door would lock or unlock. If you've used HomeKit's geofencing before you'll find it casts a pretty wide net, meaning I had to travel a few blocks away from my apartment before the Home app would ask if I wanted to lock the door. Not the most secure option, certainly, and I found myself locking the door with my voice or the Home app immediately after closing it, rather than waiting for the routine to run after I exited the geofence. Coming home was smoother, as I'd just wait until I was heading up the stairs to click "run" on the notification bubble, and the door would be unlocked by the time I got to it. In June of 2021, Level announced their entire range of products is now compatible with Amazon's Alexa and the Ring/Amazon Sidewalk program. As a Google Home/Google Assistant user, I was unable to test this functionality, but it is a welcome addition to Level. If Alexa compatibility can be enabled, hopefully Google Assistant won't be far behind. That being said, the Level app currently only allows you to connect Level to one smart home system at a time -- the app warns me setting up Ring/Alexa will delete the Level Bolt from my HomeKit setup. This is a frustrating limitation at this time, as I imagine many users have iDevices in addition to Alexa devices and would like to use Level with both concurrently. As a relative newcomer, hopefully Level can figure this out, even if it means purchasing a separate hub device of some sort. Overall, Level Bolt is unique and well-designed, and has near-flawless reliability in my week of testing. That said, it commands a high price and currently only integrates with Apple HomeKit OR Amazon Alexa/Sidewalk/Ring -- not both at the same time -- which definitely limits its appeal. If you're tied into one of these platforms already or absolutely cannot have an externally visible smart lock, than then Level might be a great solution for you. Otherwise, one of the many other smart locks available may meet your needs more completely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stealth Smart Lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Allows you to grant accessibility to lock/unlock the door through the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic smart lock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart lock. Easy to install, works with my Ring app and you would never even know it is there.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good smart lock option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Like hidden design. Probably will buy more

    I would recommend this to a friend