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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 491 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are delighted by the 4.3 Cu. Ft. High-Efficiency Top Load Washer with TurboDrum Technology's quiet operation, superior cleaning power, and ease of use. Many appreciate its large capacity and efficient spin cycle, which reduces drying time. The inclusion of an agitator is also frequently praised. While some have experienced reliability issues, the positive feedback on the washer's performance significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 491 reviews
  • Rated 5 out of 5 stars

    LF Washer Reviee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is vastly superior to Samsung. High end Samsung is junk and was nothing but problems.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Anhh, they can do better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the LG washer thinking I can't wait to use it. When it came to water filling up the drum it seemed to overfill all the time. No matter what setting for the wash cycle it filled up to capacity. I called customer service and although the lady tried to help it seemed a little convoluted cuz that's exactly what she told me. To change the setting so that I could change the volume in the drum. It didn't work! Suffice it to say I will be returning this product and although Best buy said that I am outside of their return time, I will be reaching out to LG and seeing if I can get at least a portion of my money back.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Washer Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely satisfied with the quality of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this washer machine so much. Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, have used it for two weeks and am very happy with the washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing Quick So many options to choose from for laundry

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LG Top Load Agitator Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, fairly disappointed with our LG washer. The main reason we purchased the washer was LG’s “Deep Fill” option which supposedly “adds extra water to any cycle.” That’s not quite true. As with most modern washers this one does not use enough water. It tends to leave lint on many items. We haven’t figured out how to do a simple rinse-and-spin. Not recommended.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    New appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a couple of weeks finding a washer and dryer after we moved in to our new house ready to get rid of old appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer for price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Can’t beat the price! Very nice style

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Although it's been short it's been clean fun.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washed the clothes. It did it with grace and simplicity. Good job LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this washer machine. The deep Fill option is very helpful.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    deteriorated after 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased from and installed by BestBuy May 11 2022. All worked well, and it spun smoothly during spin cycles (we are careful to balance loads in drum). Now, over last two month, increasingly banging horribly during spin cycle (even with rearranging of clothes). Of course, now just outside of LGs warranty (by 2 months) and we did not consider the BB warranty extension necessary.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Should you need any assistance with your LG Top Load Washer, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jai. LG

  • Rated 5 out of 5 stars

    New washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful instillation and removal of previous old washer. Great transparency and communication by geek squad team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my New Washer many Cycle Options no Problems at All

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product and outstanding work by the install team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clean agitators or worth it. I had a washer without agitation and it would not wash as clean as this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, complicated to use. Some items cannot be done manually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, wish we would have gotten it sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer. Large tub and washes clothes well. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of different settings for all types of laundry,

    I would recommend this to a friend