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Customer reviews

Rating 4.6 out of 5 stars with 1386 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are impressed with the 4.5 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer's quiet operation, cleaning power, and large capacity. Many appreciate its ease of use and the effectiveness of the spin cycle, resulting in less water remaining in clothes after washing. However, some find the washer's depth to be a drawback. A few users also commented on the absence of an agitator, with some expressing preference for or against this feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,386 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Worth working 60 hours a week to afford!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been postponing purchasing a new washer/dryer for years because I am so dirt poor. I finally had to give in a few weeks ago after my beloved 2001 Kenmore Elite washing machine cleaned its final load and died. This washing machine has been life changing. I am an extremely busy lady working two jobs as an RN, going to school full time, and raising two children alone. There is not a dime to spare for luxurious expensive appliances, but I would buy this again in a heart beat. My clothes come out so much cleaner than I ever knew possible and the spin cycle takes nearly every ounce of water out so dry time is so short!!! I have very little extra time in the day to worry about laundry, and now that burden is lifted. I assure you LG is not reimbursing me for this endorsement (although they can if they so desire), but I would gladly do a commercial because I believe in this so much. Sometimes you don't realize the weight of a problem until that problem is solved. With two teenagers in the house we go through an embarrassing amount of dirty clothes but now I can finish the wash in one evening. This machine is quiet, efficient, and user friendly. I am so glad I took the time to read reviews before making a purchase. There is a reason this washer has received so many stars. I am near tears realizing how life changing this product is. Once I save up enough money you can bet I'll be back to buy the matching dryer but genuinely it isn't even a huge concern because the washer has made such an impact. For every butt I've had to wipe, every IV Iv'e had to start, every irritable doctor I've had to calm, I am thankful because I could afford to buy this washing machine. Laundry=solved.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not like the old machines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is pretty fancy but sure does take a long time. It has a lot of sensors which takes forever. Don't just blame LG most of the new machines are like this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great first washer and dryer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time purchasing a washer and dryer as I just moved into my first house. The sales representative at the Best Buy location I went to was very knowledgeable and helpful (that's rare these days as the sales reps I've previously incurred are just there to ring up products). Had to read the manual to work the washer because it's fancier and has way more options than what I'm used to. I was nervous about the amount of water it uses - used to the washer being full but my clothes have come out clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend to anyone looking for a deep washer for those bulky items.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a front loader we had for about 5 yrs. best purchase such an improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Couldn't be more pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. Haven't even used all the features yet, but just love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid uncomplicated machine that cleans great. It has a big capacity for wash.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy using my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal easy to use clothes come out very dry very happy with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a nice washer no bells or whistles good price the matching dryer was defective so I just returned both products for a different brand

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hate to see you go! If you need any further assistance, don't hesitate to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great LG washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owner of an LG washer and this item has been working GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Attractive design, easy to use and lots of features.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overall it works good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first load I was impressed. Then I washed a jacket by itself and it ripped it apart at the seams. A string got caught on the bottom and it ripped it to pieces. It was an expensive jacket and I have to be careful what I wash. Also, some items come out as dirty as they went in. I wouldn't recommend this washer, but the matching dryer is great.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP LG

  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. It has a lot of cycle options . I've forgotten to close the soap dispenser a couple of times, but the soap will still dispense which is great. The only thing I wasn't expecting was not being able to open the door once you start. I got used to doing this in all my previous washers, but I guess that's how new technology is now.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    east install by Bestbuy and works great. Really quiet machine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have much luck with the previous Samsung machine, but this one good good reviews and we got it at a good price, so we're trying again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer ever have, it making me laundry easiest!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won't Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to installing. Salesperson basically insisted I buy new hoses. After installation, I knew why. I have better high quality hoses. However, I immediately had a hose error message during first use. It has gone through a complete wash cycle once. I can override all errors manually and complete the washes. All these high tech features are the problem. I bought additional warranty. Either don't buy or get warranty,

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Sorry to see that you're experiencing this with your washer. Take a look at the following article to help troubleshoot the Inlet Error that you're seeing - http://www.lg.com/us/support/product-help/CT10000010-1415831972571-ie
      If you're still in need of some assistance afterwards, please reach out to our support team on Twitter via @LGUSSupport LG

  • Rated 4 out of 5 stars

    Great performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was in the hunt for a new washing machine. After researching cost and performance she found the LG washer she wanted, at Best Buy. The washer has performed fabulously and we paid a great price for it. It has been a great purchase all around !!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wonderful modern looking washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek efficient washer.I also have the matching dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washer! so simple and quick !! love it

    I would recommend this to a friend