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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1386 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are impressed with the 4.5 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer's quiet operation, cleaning power, and large capacity. Many appreciate its ease of use and the effectiveness of the spin cycle, resulting in less water remaining in clothes after washing. However, some find the washer's depth to be a drawback. A few users also commented on the absence of an agitator, with some expressing preference for or against this feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,386 of 1,386 reviews
  • Rated 1 out of 5 stars

    WT1501CW is J U N K

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 18 months, the Washer Plate/Pulsator Assembly stripped and flew off in the tub. Had to purchase a new assembly as I found out this is a common issue with LG units. Screw loosens, disks plastic gear gets stripped and disk flies off. It is a $70 part that constantly fails. It wind up costing $300 to have a tech come in to repair. LG Customer Service is useless. They do not stand behind their products. After 1 yr it is your problem. LG is a disposable product.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      So that we are able to gain more insight and research what assistance may be available to you, we request that you reach out to a specialist via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH LG

  • Rated 3 out of 5 stars

    Good washing machine other than the noise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally bought the Samsung top load washer and dryer. A few weeks later the Samsung was recalled so I picked out the LG top load washing machine/dryer. The LG is smaller and better fits our laundry area. The only complaint is the LG is loud. It sounds as if its about to take off!! A lot louder than the Samsung.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Washer plate keeps falling off

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer plate keeps coming loose during wash cycles and coming complete off. I’m able to tighten the bolt that keeps it fastened to the bottom, however it continues to come loose for some reason. I have contacted LG and they will not call me back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died after just one year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died after one year and eleven days. DO NOT BUY!!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We apologize you are having issue with your washing machine. So that we are able to gain more insight and research what assistance may be available to you, we request that you reach out to a specialist via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ ^AC LG

  • Rated 1 out of 5 stars

    Unreliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this washer. Almost every load needs to be rebalanced during the rinse or spin cycle. I would not recommend this washer at all,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 5 years, then dead as a doornail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was wonderful for 5 years. Maybe I expect too much; but I expect more than 5 years from a major appliance. This washer costs $500. According to LG, they will send a tech out to fix your machine when it breaks for $300. What a bargin!! I was disappointed in what I thought was a well made machine. However, when the water valve breaks and your house is in jeopardy of flooding, its time to move on.

    No, I would not recommend this to a friend