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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2729 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,729 reviews
  • Rated 2 out of 5 stars

    Mehhh wouldn’t buy it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: good cleaning and drying power. - sleek design - space saving design. Cons - VERY low the washer. At five feet I feel like it’s so low I have to crawl in to reach the clothes. -it’s stopped several times without finishing a spin cycle -often it won’t start when you touch start -can’t do a rinse only cycle

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Yes do buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sexy, slim, quiet, and does the laundry for you without complaining. Sounds like the dream wife.. nah what I described to you is LG washtower and I'm loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new machines!! Great spac esaver for my small laundry room!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a Beauty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't gotten a chance to fully test this washer and dryer yet, but this machine is beautiful. Who knew you could fall in love with the way your washer and dryer looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer/Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great works great. Make sure you have the correct outlet before purchasing/installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery and installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery and installation. Very careful moving in to a tight spot. Installation was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer and Dryer combo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and dryer. It saves space and works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works great. Recommend having them install. It is a pain but ultimately worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washtower

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer dryer combo, we love this machine. The machine does a great job washing and drying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If only there wasn't so much tech involved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new stacked washer and dryer. My only complaint is that you have to have an app just to delay start. Really?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our space.Washes and dries faster than our old set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG wash tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the best thing that was created by LG I use it all the time. It very quite

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They havent figured out the smart options quite ye

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesnt always understand how much is in the dryer so the smart dry feature doesnt work properly. Im currently running the dryer for the 10th time for a blanket that is still damp. The remote start option only works 1 time and then needs to be reset manually. The steam feature is pretty awful and cost extra for that feature. Great capacity for overall size

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello,Understandably, this is frustrating. We are sorry that your units are not working properly. We will share this with our research and development teams for future improvements. This feedback will be shared with our product team. please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience.^Vanessa LG

  • Rated 5 out of 5 stars

    The best washtower ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the new product, I recommend this item to everyone!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    stackable heavy duty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. sales person did not inform me that this has a two plug system so I have to get a new outlet added. Other than that it seems to be a great stackable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with new item. Unit was delivered on time as scheduled. Staff was friendly, courteous abs professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Carole McFarlin

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer and dryer. Washes fast, slow, normal and heavy. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This tower is all you need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Reliable. Fully customizable. take care of all your clothes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It has worked perfectly fine. Love my new washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer and dryer combo I have ever used. I recommend it.

    I would recommend this to a friend