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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2733 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 2,733 reviews
  • Rated 5 out of 5 stars

    A Perfect Pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer combo. Works great, looks great and the controls in the center are genius.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good costumer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product really good delivery . Awesome service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had a couple weeks to use this set, so far so good. Time is the determiner for appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer and dryer would highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre at best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is fine. Purchased at your EP outlet. Sent the wrong item first with a dent on side. Had to wait another week for corrrect one. Also delivery guys not the most helpful. Was supposed to get hooked up. Adjustable feet so badly bent on the replacement. Took my husband and i a while to get it leveled and installed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tower washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t rate this as it came and was returned because it was damaged. I can say it was very appealing in color/apperance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good washer and dryer combos best I’ve ever had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Dryer Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I am 5'2" so the shorter dryer is much easier for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far is a Good product, i specially like the built intelligence aspect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products. Great delivery time. I highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I realized after I got it home it will not spin out rugs. It can’t judge the weight. I went back to Best Buy and they told me it will not ever spin rugs. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer/Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the washing machine/dryer combo

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laundry Center-Electrical Issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be prepared. This unit requires 2 outlets. The closet that I placed this in only had 1.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers where quick and got the job done. But they did ding up my walls in the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't allow you to put manual time.Hard to figure out how to work. I prefer buttons instead of digital numbers.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very Quiet!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet! We like how it does not make too much noise. Just the right size for our house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them so far. Wish the washer had a light light the dryer. Also should have an option of which way the doors swing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery of Washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery men were phenominal. Over and above. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best tower ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a wonderful tower. Have already recommended to other friends.

    I would recommend this to a friend