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Customer Ratings & Reviews

$2,099.99
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Customer reviews

Rating 4.6 out of 5 stars with 2780 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,780 reviews
  • Rated 5 out of 5 stars

    Great unit.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful unit and very efficient washer dryer combo, beware that if your planning to move this unit up a set of stairs it is very heavy! About 325 If I remember correctly. It took a dolly and 3 strong dudes to maneuver this beast of a machine up two flights of stairs. Best Buy says they can move this unit around your house to your liking but the guys delivering will say otherwise and leave it at the bottom of your stairs. Besides that unit is very nice with tons of functions, I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Stackable Washer & Dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this stackable washer & dryer. Very easy to set up and use. I love that it is quiet and has memory settings. I bought this for my business but would consider purchasing one for my home as well. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good space, saving washer and dryer. Plenty big washes the clothes. Great you can even listen to music if you want while your clothes are being done. I love the sound it makes you could leave it on or off we’re leaving it on so you can download the app. You don’t have to download the app, but you can download the app and it’ll tell you when your wash is done and Your drying is done. only thing I don’t like is that the washers on the bottom and not the top I’d rather it have been on the top but that’s fine. It works great. It does what it’s supposed to do and alert you when something‘s wrong or is done again you can have the music on or off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design and looks of the laundry center are great. The operation manual is very detailed and very confusing. I have still not been able to connect this unit to my WIFI network. The primary reason for my purchasing/spending this amount of money for a SMART system was to assist me with my disabilities.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ThinkQ is 21st Century Wonder!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and dryer unit from LG. Quiet and efficient. It has made all the positive difference in tackling the laundry mountain in our home because of its large capacity for laundry loads. Thank you LG for designing this wonderful tower unit to fit in small spaces for people like me that live in a condominium and have to deal with small capacity washer and dryer that did not perform with the excellence of the LG washer and dryer tower!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New stackable washer and dryer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great I love that it has a light so I can see the inside f both washer and dryer to make sure all my items have been removed. Its so quiet compared to my last stackable. It plays a little tune when the cycles are done. The only issue we had is our plug is on the ground and the cord was short by just 3 inches to plug it in upon delivery it came with a 6ft standard dryer cord. I had to purchase a longer one from Amazon and have the geek squad back out to change out the cords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Setup!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit in August of 22 was 2299 at the time on sale. Ordered it had it in 5 Days not bad! This unit runs quiet and smooth. Seems to do a great job with out any issues so far! There would only be a few things i could complain about but nothing is 100% perfect but still would buy again and recommend to someone with low space. This has about any feature a person would want it darn near does it all. Its cleaned any big bedding or clothes ive thrown at it with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my LG fontloader washer and dryer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was is perfect for apartment living as it fits perfectly in the small space provided, while effectively washing large loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Ai capable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this. So sleek and compact. Very very quiet and cleans great! So many different options available for your laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great high tech washer dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had a washer and dryer like this. I am goong from a basic stackable unit with knobs and a loud horn that notifies me when the dryer is done and no sound for the wahser to a touch pad with a nice charm when both wash and dry cycles are done. I love that i can choose multiple cycle types for what im washing and that there is a sensor that can detect when the cloths are dry so i dont over do it. Only issue i had was they dryer would stop after 15 minutes at first and i realized it had a code that indicates a blocked vent so i had a vent cleaner come out he found that a coffe can was used as a union for the vent and that there was a huge bird nest with a dead bird inside. After the vent cleaning and bird cage installed the dryer runs really well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you want to push a button and walk away.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using our WashTower (electric) for over eight months now. There's just the two of us retirees using it. At first we didn't know what to make of this machine, as it was different from any other machine we've had. It starts and stops a lot during its cycles, which apparently is normal. It is fairly quiet, uses surprisingly little water, and seems to get our clothes clean. One thing I dislike about the machine is not being able to just directly dial in the settings I want. There are several presets available, so if you don't want to think about anything just select one of those and walk away. But if you want something different, you have to load a clunky app onto your phone. You open the app, select from among a bunch of different choices, and send it to the washer via wifi. For example, I do tie-dye and need a spin-only cycle. I was a little annoyed to learn that I could not choose that option directly on the machine, but have to use the phone app. And I have to do it every time I want that cycle. The dryer works pretty well. It has several presets, and the machine's default is to leave the clothes just a little damp. You have to set the dryness level higher if you want them totally dry. You can also do custom dryer settings, but you can't just punch in the amount of time you want. A default time appears, then you can select Less Time or More Time in 5-minute increments. I find that rather clunky. So the machine isn't perfect, but overall we are satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this new washer/dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new washer/dryer unit. I waited to review until we had used it for a few weeks. It "exceeds expectations". I've had a stacked washer/dryer before, but this unit is so easy to use with all the controls in one panel. Very efficient use of space. Intuitive control panel. Runs so quietly I checked on washer occasionally to be sure it was operational. Another is a series of LG appliances that I am very happy with. Also, kudos to Best Buy delivery service for painless delivery/haul away of old washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG stacked washer/dryer perfect fit

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stacked washer/dryer combo. This unit has the controls in the middle so you don't have to be very tall or use a step stool to reach them. Vey easy to use. Cleans and dries the clothes or anything we put in it. Have not had any issues so far. We bought it because our laundry room is not very big and had problems with side by side units that where blocking the backdoor. This is perfect for the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally lrg cap stacked laundry for short people!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laundry center. The machines are simple to operate but offer advanced features such as sanitizing and steam. Large enough to manage king size bedding. Uses much less water than my previous front loader, less detergent too, saves money and the environment. My favorite feature is...the controls are located in the space between the washer and dryer making them easy to see and access even for those of us who are vertically challenged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laundry solution ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this wash tower. East to use, quiet, and the clothes feel so clean. My blankets also fit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, saves space, little noise, does not spoil clothes,bright light, sensitive control sensor. recommend to buy

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience with our products. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James. LG

  • Rated 5 out of 5 stars

    Laundry tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient, easy to use. I like the color, looks like a spaceship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer/dryer tower.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great combination washer dryer for tight spaces. It’s fast, efficient and relatively quiet. I like the Wrinkle Guard setting and the WiFi control is very convenient. Having both appliances in a single, integral housing minimises rattle and vibration. The colour and aesthetics match our other things nicely. It’s isn’t cheap but that’s for a reason - nice things cost money. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Smart Front Load washer/dryer tower

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this over a month now and so far, I love it. My clothes are coming out cleaner with this front load washer. Buttons for both washer and dryer are easy to reach and read and I can reach the clothes in the top dryer. It’s also pretty quiet and handles a large capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer all one unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of both washer and dryer AND it’s one piece!! Was fairly easy to install. Love it would buy again

    I would recommend this to a friend