Customer Ratings & Reviews

Love this new washer/dryer unit. I waited to review until we had used it for a few weeks. It "exceeds expectations". I've had a stacked washer/dryer before, but this unit is so easy to use with all the controls in one panel. Very efficient use of space. Intuitive control panel. Runs so quietly I checked on washer occasionally to be sure it was operational. Another is a series of LG appliances that I am very happy with. Also, kudos to Best Buy delivery service for painless delivery/haul away of old washer and dryer.

We purchased this laundry center as we are remodeling our laundry room and bathroom area. With this all in one stacked unit we were able to greatly increase the size of our bathroom space and allowed us to add a shower unit. The LG wash tower is doing a great job with the laundry as well.

This works great for us. Controls are easy to use, I love that both machines light up so you can see what you’re doing, nice and quiet, washes/dry as well. Handled my quilt just fine. Two thumbs up.

I love this wash tower. East to use, quiet, and the clothes feel so clean. My blankets also fit!

I absolutely love this laundry center. The machines are simple to operate but offer advanced features such as sanitizing and steam. Large enough to manage king size bedding. Uses much less water than my previous front loader, less detergent too, saves money and the environment. My favorite feature is...the controls are located in the space between the washer and dryer making them easy to see and access even for those of us who are vertically challenged.

Space saver and functionality. We typically had stackable washer and dryer. Was a little worried about buying a setup where it's factory attached. Best way to go. Outstanding performance for the last two year.

The design and looks of the laundry center are great. The operation manual is very detailed and very confusing. I have still not been able to connect this unit to my WIFI network. The primary reason for my purchasing/spending this amount of money for a SMART system was to assist me with my disabilities.

This set exceeded our expectations! It's large, quiet and sleek!

Quiet, efficient and space saving. What more can you ask for when the roduct works better than you exect.

Last year I had looked at buying this unit as Best Buy had an open box at a discount. I second guessed myself and the unit was gone same day. This time when my washer finally gave out I went back to Best Buy to find another unit on sale with only a minor blemish so I jumped on it and glad I did. This unit is so smooth and quiet and does an amazing job on the laundry. I’m amazed at how much faster it washes clothes in cycles that took a 1/3 longer it seemed on my older front load. Drying time is also improved. I like the central controls for both units in the stacker and the Smart ThinQ app and notifications are very helpful with our laundry on a separate floor of our home. Attention to detail seems very good and quality as well. I like that I can upload various custom programs for laundry which allows you to customize around certain laundry types or formats you do that aren’t one of the standard modes. All in all very happy thus far with the unit and actually very weird but I do enjoy doing laundry again where before was a burden now seems to create more excitement and much easier being able to take finished laundry out at eye level and not bending all the time! Great unit LG hopefully this holds up for a long time. I did go with the Best Buy Total Tech service so feel that level of protection gives some peace of mind. Also kudos to the Best Buy team, the salesman Jose that helped me with this purchase and the delivery guys that did a great job moving old out and new in on our second floor laundry room.

The two young men who delivered the laundry tower were very professional. They were extremely diligent about delivery and set-up, and they were careful not to damage the floor and walls in our new laundry room. As for the product, we love it. It’s perfect for the space available to us and the unit is easy to use. We particularly like the variety of settings to accommodate different loads of laundry.

Love my new LG washer dryer unit. It’s quiet, compact, and was reasonably priced.

I researched for a while before choosing this wash tower. With the space we had, we needed a stackable option, and this one seemed by far the best. The buttons in the middle are so convenient and I can control it from the app. I can check from anywhere if I forgot to stop the dryer and stop it if needed. It also reminds you when it's time to wash the tub. Lots of space too, I've washed our very large area rugs with no issue!

Have had this LG Washer-Drier tower with steam and built-in intelligence for about a month. It replaces our previous 11 y/o side-by-side LG washer/drier combo. The capacity of both washer and drier is the same as the previous machines,but the laundry room feels far more open and functional. The controls are at a convenient height, and there is less back strain doing multiple loads. Both washer and drier are very quiet and clean the laundry well. Haven't tried the steam feature yet.

So far love this washer/dryer combo. Takes up a smaller blueprint (though full size capabilities) when installed than customer might think by looking at dimensions. Very quiet. Many washer/dryer options. Controls in center at convenient height.

I needed a compact integrated unit to fit in a small closet space in my apartment. The LG washtower fits perfectly, and looks faaaaar better than the 15-year-old top load model I had before. I couldn't find anything else that looked as nice and I didn't want to stack separate units with controls awkwardly near the ceiling. The LG works faster and quieter than my old model and holds much more clothes. I appreciate the energy and water savings but I have not owned it long enough to validate those savings claims. I also have not used the wireless connectivity yet, and I probably won't because I distrust the security of Internet-connected consumer goods nowadays. The steam dryer function is pretty cool though, and I'm looking forward to steam sanitizing my pillows and masks. Overall, definitely recommend so far and I hope it holds up over time given the price. I actually look forward to washing clothes now (and not just because COVID has drastically lowered my expectations of "fun")!

A very good looking design of the appliance compared to all of my choices at the time of my shopping for a washer and dryer one whole unit, It is friendly and easy to use following the instructions. I choose the white color for classic and elegance look as my own preference. It looks very sturdy. Bought one previously but it was a side by side unit with the same mechanical and electrical features.

Quiet and easy to use, such an upgrade, and very space saving for my small laundry room!

Very quiet and efficient system. Delivery and install went great. Needed a system capable of keeping up with big family and this does the job.

Great product! Looks beautiful, works great, such a beautiful upgrade