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Customer Ratings & Reviews

$2,099.99
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The comparable value is $2,899.99

Customer reviews

Rating 4.6 out of 5 stars with 2780 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,780 reviews
  • Rated 5 out of 5 stars

    Perfect for a tight space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only done two loads so far, but I am in love with this combo. Fits in a relatively small space but seems to hold full loads. Lots less water and, surprise, it washes the same size load in half the time of my previous washer. Have nothing but good things to say about Best Buy and the salesperson and the delivery person. An all around good experience. I'll be back for sure!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Stack So Far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit - I bought the unit for my mom's house. She loves it and says it cleans really well. She said learning the controls took some time but they are centrally located which is perfect. PRO: Fits in a tight spot and controls are centrally located. CON: Unit is very heavy / once one unit breaks you have to replace the entire stack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    runs well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really well and is quiet instillation was quick and neat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new wash tower. Saves space and is really efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Highly recommend it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and very nice look to it. Love the options available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Control Center

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife couldn’t reach the regular dryer controls that are at the top of a Stacked laundry unit. So we purchased the Washtower because it has washer/dryer controls in between the stacked unit. I downloaded the app on my smartphone. I am very well pleased with the Wash Tower. It has minimal settings but enough to do every day laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great would recommend to others large capacity in a compact size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my LG!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG ThinQ washer dryer unit! It’s the perfect size, quiet, right features, cleans extremely well. The black, stainless color is absolutely beautiful and matches my countertops perfectly. Because the finish and color are so beautiful, I am now looking at an LG refrigerator and stove for my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful unit! Fits great in our laundry room. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Room Saving Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome choice - so glad I went with this selection! Great room saver - now I have more space to make my laundry room more homey! This combo works fabulously and has some nice features! Thank you to the Best Buy rep in suggesting this as an option - love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved and only have room for a stackable washer/dryer unit as it is in a closet. I was not thrilled to have to have a stackable set as it reminded me of apartment living. I was thrilled to find this set in my search and have been pleasantly surprised with how much I LOVE this unit! I never expected to find a set that had full size load capacity in a stackable option for a small space! I am very pleased with this purchase and would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best unit for money to save space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is great! We ended up side venting the dryer and a quick tip for this, apply duct tape before you put all the pieces in the unit to ensure a full cover seal. Otherwise, the loads are super fast, and we love the sleek look! It’s definitely heavy and deceivingly large for a closet oriented unit. I’d buy this ten times over if I could!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer/dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! This machine is quiet, efficient and works great. Easy setup and Bluetooth is very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lady of the House

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with my washer and dryer!!! Looks great and is super quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all in one W/D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My all in one W/D unit has worked well. Did take several weeks to eliminate 90% of the sour/mucky smell in the washer. Easy to use front panel dual controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great updated unit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and love the new app. Saved lots of space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great appliance, with a frighteningly invasive app

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knocked off a star for the app. The washer/dryer is great. The app is useless. Even worse, new terms came out on the app where they want complete access to your phone and all the other apps. They even state in their terms they could take videos's, voice recordings, messages, etc. It's nuts. All the app does is pings you when a load is done. Sure, you could start and stop the machine, but why would you? LG crossed a privacy line. I didn't agree to the terms, but it still warns me when the load is finished. I just can't get into the app unless I agree, not that there is anything to see. Smart appliances are a complete waste of consumers time. It is a completely useless feature designed specifically to invade your privacy,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option to substitute the old wash and dryer. Beautiful and compact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic so far! Quick and easy to use, Fits perfectly in space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I love that purchase, I recommended 100% this products

    I would recommend this to a friend