Customer Ratings & Reviews

I’m in love with this stacked washer and dryer. The capacity is much larger than our old one. So many options for the settings. The dryer also dries very fast. I highly recommend!

Runs very quite. Worked perfect for giving extra room in a small laundry room. Does a great job and we really like the steam option for getting rid of wrinkles if we leave clothing in the dryer to long after it’s run cycle.

Great gift mny mother loves it She says it run smoothly and is has alot of space. It was a paoun at first because you need to buy a stared up kit With that price i thought everything came together I want one for myself but after i pay thios one off.

I love this machine, it cleans well, is very quiet and gets the job done with little water. I only wish the internal light would stay on when you turn it on and not only stay on for a few minutes, I love watching it work...

Great stacker set up Installers were on time and did a great job! Both machines working perfectly.

I absolutely love my Thin Q washer and dryer, works like a gem, The best buy associate gave me a great deal on this purchase. The delivery guys were awesome, said if i have any questions, feel free to contact them.

First time with an LG washer... if you haven't researched "LG Water Hammer", please google or youtube it. My pipes are banging so much due to the way LG has designed the high efficiency filling of the washer. Also, the dryer... I've had to run everything through twice. Not impressed. Currently running a small load through the dryer again. Never figured how to connect it to Wifi, so I can't speak on that, except that a 33 year old couldn't figure it out in 5 minutes. The design however is really cool and affordable. I liked that the controls were in the center so we don't need to reach 6 ft up to control the dryer.

We love this LG Washer/Dryer combo. It's quiet and really does an amazing job cleaning even clothes with greasy food stains. The steam function works great on everything except linens. They still have to be ironed.

Great space saving unit, haven't had it to long but so far so good. Have to say the Best Buy in Manhattan was great to work with, had some issues to start but they helped out and got everything straightened out.

Very pleased with the LG washtower. East to operate. Clothes come out clean and fresh. My king size quilt fit in the washer and dryer.

We’ve had this installed and working in our Master Bedroom Closet for over a month now. It looks great and functions even better. Very quiet so doesn’t keep us up even running loads at night. Would buy it again.

So far, the unit is working as expected. Easy to adjust to. Haven't tried the sanitizer wash or the steam dryer options yet. Really like it though. I do like how the dryer automatically will set according to the wash cycle you have used.

5 stars!!! I love this machine, it is so easy to use my 9 year old can do it! Just load the close, push 2 buttons and bam, your doing clothes and the best part is the machine automatically sets everything!

Credit where it's due: This is a really nice product. I have thus far been quite pleased with my new LG washer and dryer. The sales team was also very helpful in setting my delivery up as I do live in a three story townhome in which the laundry room is on the top floor. It requires some extra man power to get appliances up there, and the sales team did a pretty thorough job making the delivery department aware that extra hands would be needed for this one. What they got wrong: For some reason the additional hands needed to make this delivery did not show up. A standard team came, and was only able to leave my appliances in my den on the first floor. I was told it was a process to request a larger delivery team and this process was not accomplished on the part of the dispatcher despite the sales team's best efforts to make them aware that this would be required. I understand mistakes happen as well, but I didn't feel proper measures were taken to correct this one. I had been without working laundry appliances for over a week. My original delivery day was already scheduled four days later than the earliest available to accommodate gathering the additional delivery team members. It was dropped off on a Monday, and I was told it wouldn't be until Saturday when they would get a team to me. This was not acceptable. I ultimately got my own help and finished the delivery and installation without Best Buy's services. I did still request that the team come and collect my old appliances that Saturday. I am not sure how they managed to mess this up too, but they only took my old washer. I figured me ordering a new washer and dryer would prompt them to pick up my old washer and dryer. Thanks to some seemingly excessive red tape, the delivery team would only take as many appliances as were indicated on the delivery form. Their solution: for me to go on the website and fix it. Again, not acceptable. Best Buy has great stores and products. I do like shopping there, and their retail employees have given me good service overall. However, this appliance delivery service is a mess. It's too bureaucratic, there's too much red tape, and information in this case changed hands too many times that critical details were missed resulting in unnecessary delays . I feel this also ultimately led to the unsatisfactory outcome of correcting this situation. There are too many ways right now to mess up an appliance delivery, and it seemed like every pitfall was encountered here. I will continue to shop at Best Buy for other needs. However, I will be considering other options for appliances in the future.

Love the space it creates. Kind of a pain in the butt for drying because if you want your clothes truly dry you have to self adjust, it’s not a default. Washer door should be left cracked when not in use so it doesn’t smell musty. Washes clothes well. Lots of options on it. Looks amazing.

Great product.I am so happy to buy it.Doing a great job and its very fancy

The Best unit EVER!! Very efficient, large drums, minimal noise & a complete steal if you can get it from the outlet store like I did but even if you have to pay full price it is more than Worth Every Penny

Installer was the worst.Not truthful and wouldn’t install. Had to get own plumber to handle what was a very simple job. Was also given attitude when mentioned old unit needed to be hauled away

Love the design. Looks nice in laundry area. Easy to access top and bottom, especially top, dryer. I do wish it had an enclosed lent trap. Besides this we hope to enjoy for many years.

Putting this in my home has given me back floor space to build out my basement bathroom. It’s quiet, quick, and i love having the touch controls and modern features.