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Customer Ratings & Reviews

$2,099.99
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The comparable value is $2,899.99

Customer reviews

Rating 4.6 out of 5 stars with 2780 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,780 reviews
  • Rated 5 out of 5 stars

    So far so good for me.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was somewhat hesitant about ordering this appliance. However, with Best Buy's reputation and the additional support items I could purchase, I took a leap of faith. I replaced a washing machine and regular dryer which were stacked and made it nearly impossible for me to reach/read the controls on the top. So far I am pleased with the WashTower, Controls for both appliances are in the middle band. Water temps, soil level, type of items being washed and spin cycles, are easy to control and it has auto controls for convenience. I particularly love the extra rinse cycle. So far so good for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love to do laundry!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the functionality and the ease of usage. Big tubs that fit in a small space!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far happy to have this, very sleek design and wellfuncting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash tower

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how everything is in the center for great access. It fits really well in my laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my dream set! I can reach inside easily. My kids can help out by doing their own laundry and its user friendly to program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way they are stacked together as 1 unit. It gave us so much more room and LG as the highest ratings in the industry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new LG washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer and dryer. The stackable design fits nicely in my laundry room and it’s full capacity is wonderful. Does a great job on my laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my LG Thin Q stack washer and dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this LG Thin Q set!! It is so quiet and the options are amazing. I'm able to wash and dry all my California king bedding which my old set was too small to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG WashTower: A Space-Saving, Steam-Loving Laundry

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG WashTower with steam and built-in intelligence is a game-changer for laundry. Its space-saving design, steam function, and AI technology make it a standout appliance. The steam feature effectively removes wrinkles and odors, while the built-in intelligence adjusts settings for optimal results. The user-friendly control panel, remote monitoring, and app integration make laundry day a breeze. Highly recommended for a better laundry experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this wash tower!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wash tower is much more convenient than my old side-by-side set we had previously. It is also a lot quieter and it does a wonderful job washing and drying the laundry. I have no complaints about this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG ThinQ Washer and Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that brought the washer and dryer were great! they explained how to operate both washer and dryer.I haven't used the appliance that much but so far all is good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great. Quiet and dries fast! Great washer and dryer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great appliance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra space a stackable tower gives you. Very pretty color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and saves space. Our old units stopped working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new smart load washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it looks great in my small laundry room only thing I need to figure out is why doesn't try clothes on one dry. I have since discover to do more dry and then there dry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and really quiet.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for a really good price. Super quiet and easy to use. Have had this product for over a year and it works like it's new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good space saver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only concern is that at some settings you can not use cold water. But other than that it is worth the money. It also saves a lot of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chic Red

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. It's such a chic red. Quiet and efficiently quick. Was always holding off for the right time and price. You will not be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and conveniently connects to your phone to keep ypu updated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased, very pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this set as it was the only one that could be delivered in a timely manner. We switched from GE to LG after the GE’s kept going out on us. As a result of the problems with the GE’s, we wanted LG because of the fact that they will communicate with the phone and alert us as to the issue and whether or not a tech is needed. Washer and dryer has standard cycles, but if you add the app to your phone and connect the units to your network, you can push other cycles to the units. They will also alert you when the cycle is complete. It also offers a night fresh mode so the clothes will tumble at night quietly. These are great units and my wife couldn’t be happier.

    I would recommend this to a friend