Customer Ratings & Reviews

Excellent space-saving design and high-quality engineering make this a perfect laundry system for a homeowner with a small laundry closet.

I enjoyed my experience with Best Buy, Customer service was awesome. I had to exchange by appliances after they were already delivered. No problem and was a very easy transaction. Colton was a pleasure to work with, and Leland (Geek Squad that did the delivery both times) is an asset to your company. He was very informative, polite, and knowledgeable . I will continue to shop at Best Buy.

Wonderful washer-dryer combo. Fit into laundry room perfectly and is very quirt.

I love them, they are nice and quiet, fast and easy I’m so glad we purchased them

Unit works better then I thought it would. Very happy so far.

It is so much better than the stackable one that we had. Still trying to connect wifi.

I absolutely love this LG Wash Tower. The control panel waist-high is perfect. The machine is amazing. The look is sleek and modern.

Return this it was to tall for my laundry room went and bought a similar one for my space

Not much to say ... it is a washer and dryer that does what it is designed to do well.

Extremely satisfied with the purchase. Functions well and looks beautiful too.

fit great, work great!! The color is perfect for our decor. Luv em

Perfect fit for my laundry room! Both machines function beautifully. No complaints at all.

Love this appliance! Super space saving!!!! The delivery was smooth and very professional!!!!

easy to use and effective in cleaning the clothes. Dryer works well

omg there are no words to describe the love affair I'm having with my new laundry center. It replaced a center that was some 20 years old :) I love that there is no wringer - I also very much love that I can do massive loads of clothes (it's like being at the laundromat!). I don't have a single complaint and would recommend this. I live in a condo with a closet for a laundry room. Fits nicely. I have yet to figure out how to set the wi-fi :)

I'm not allowed to leave a zero star review? I would if I could. This unit worked for the first few months of ownership. Then, the dryer stopped fully drying loads of laundry. When I first contacted LG for repairs, after a couple weeks of waiting, a technician came out and said the unit was being used wrong. He said that the "Energy Saver" mode shouldnt be used, and that the load should be timed, or dried on one of the other settings. This made no sense, as every mode worked fine for the first months of use. The technician was there for 15 minutes at most, and barely looked at the machine. He insisted it was being used incorrectly. After using the machine in every other manner suggested, it still wasn't drying full loads. I attempted to reschedule service with LG, and they cancelled saying the technician didn't know what was wrong and needed a second opinion. I then attempted to schedule service again, and they failed to call me to schedule, as they informed me they would. I then contacted Best Buy, and they said there is nothing they can do, I would have to go through LG. I own another one of these units, a couple months older, and the washing machine stopped working one day on that one as well. I don't recommend this unit, at all. And LG is not winning any awards with me as well

Super sleek and functional. Used to have a Samsung, however feel the LG works much better.

This is an excellent washer/dryer combo unit. The washer spin cycle is somewhat loud, but it only lasts for a few minutes, so that isn't very disruptive. The machine works very well, and clothes seem to be very clean. The app, with it's downloadable programs for specialty cycles, is nice. My only complaint is that I seem to have to use the app every time I want to use those specialty cycles (like hand wash). The cycles do not seem to remain downloaded to the machine after having been used once.

This full size, but space saving, set does a great job and is very attractive.

Easy to use, can control from phone and washes well