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Customer Ratings & Reviews

  • Front. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Angle. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Left. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • The image features a large LG washer and dryer combo, with a washer on top and a dryer below it. The washer has a large drum, and the dryer is also quite large. The appliances are placed next to each other, showcasing their size and functionality. The image is accompanied by a logo that reads "America's Most Reliable Line of Appliances," indicating that the LG brand is known for its reliability and quality.
  • The image features a washing machine and a dryer, both of which are part of the LG ThinQ Care system. The ThinQ Care system is designed to make your home run smarter by providing smart alerts and usage reports for your appliances. The image also shows a person holding a smartphone, which is likely being used to download the ThinQ Care app. The app provides information on how much detergent to use and alerts users when it's time for tub cleaning. Additionally, the app offers usage reports that track the number of cycles performed by the appliances.
  • Find the WashTowerTM that's right for you with electric or gas dryer LCD display WKE100 WKG101 WKEX200 WKGX201 WKEX300 WKGX301 4.5 Cu. Ft. Washer 4.5 Cu. Ft. Washer 5.0 Cu. Ft. Washer 7.4 Cu. Ft. Dryer 6 Cycles Allergiene Cycle Built-In Intelligence 7.4 Cu. Ft. Dryer 6 Cycles Allergiene Cycle Built-In Intelligence TurboWash"360 7.4 Cu. Ft. Dryer 12 Cycles Allergiene* Cycle Built-In Intelligence TurboWash"360 Turbo Steam Turbo Steam ezDispense
  • Alt View 11. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 12. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 13. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 14. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 15. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 16. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 17. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 18. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 19. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 20. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 21. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 22. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 23. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 24. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 25. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • Alt View 26. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • Control your fingertips - at the Best Buy Lab video 1 minutes 05 seconds
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • How to Prep for Electric Dryer Delivery and Install video 1 minutes 29 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • SmartThinQ Demo video 0 minutes 19 seconds
  • LG Washtower- Everything Within Reach video 1 minutes 34 seconds
  • LG Elevate Your Laundry Experience video 0 minutes 49 seconds
  • LG Advantage Washtower Cost Savings 30sec Video video 0 minutes 30 seconds
  • How to Prep for Gas Dryer Delivery and Install video 1 minutes 48 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds

LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel

Model:
WKEX200HBA
SKU:
6420312
Highly rated by customers for:

Customer reviews

Rating 4.6 out of 5 stars with 2729 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,729 reviews

  • Best washer dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lG washer and dryers are the best. This one does not disappoint. Perfect placement for the soft buttons/settings - reachable and easy to read (no glare or difficulty seeing). Dryer “knows” what load you just washed for fast setting to dry.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Good stackable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying my new set. It’s quiet and does the job.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

    I would recommend this to a friend

  • Can't wait to test it out.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time, and the delivery guys were pleasant, and helpful. I can't review the actual unit yet, since we are still building our house and this isn't installed yet. But I have done extensive research on the washer/dryer stack set, and I can't wait to get it installed to test it out. I am short, so I love that I can easily reach the controls.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    My review of my LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design front load easy to use and stackable.

    I would recommend this to a friend

  • Great service and product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, it is easy to use even for my mother in law that is 76 yeards old. The delivery was really fast even though the website said it was not available, so very happy with that. The delivery guys were very apporchable and installed it in less than 30 mins, they used mask and were very polite. Great service overall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    pierce61

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of use, controls in the middle of unit instead of on top like q stackable

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Stackable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Fits perfectly. Sleek and easy to use. Great product

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One week of use and i really like it. A definite upgrade.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • Washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Lllllllllllllllllllllllllllllllllllllllllll

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • Not a fan and will go back to Whirlpool

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have stuck to my word when I stated I don’t want an LG. I let the sales guy talk me into LG saying they have the highest ratings. There are features(soaking, spin/rinse only, etc) my Whirlpool had that the LG is missing. The washer often become unbalanced struggling handling loads I have been washing together for years. The washer and dryer have more presetting than giving the freedom to set each one as you please. The bottoms are the screen are not easy to push when wanting the extra settings or to clean the washer. I do like the dryer more than the washer. I was changing my W/D area and was looking at stacking option due to needing more room for my new water heater. Because I dislike the tower so much, I know I won’t have it long. I have given it 8mths. Once it paid off, this tower will probably barely be 2yrs old when I go and buy a Whirlpool like I initially wanted.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Crystal. Thank you for sharing your experience with us. We understand your concern about the LG Wash Tower (WKE100HWA) model, especially with the missing features you appreciated in your previous Whirlpool model and the challenges with the washer becoming unbalanced. We also appreciate your feedback regarding the preset settings and the difficulty with the controls. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

      As a first step, we recommend ensuring the washer is level, as an unbalanced machine can affect both performance and cycle times. You may want to check if the load size is evenly distributed to help the washer perform better. Additionally, the washer has a "Spin Only" cycle that can help with balancing smaller or delicate loads. For more help, you may visit https://www.lg.com/us/support/help-library/front-load-washer-troubleshooting-a-ueub-error-code--20151504643089.

      Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further with troubleshooting and exploring options to improve your washing experience. We’re committed to making sure you're fully supported and helping you get the best out of your LG washer. ^Juvy LG

  • Beautiful and space saving

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As i akways do i got this as an open box. Its bew and unised with a simple demt on the aide which youll never see as its incased between cabinets. Lg easily makes better applianves tham samsung and i coukdmt be happier with this purchase especially getting it half off because of an open bix.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    My washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In super love with them super easy to use and can even connect to wifi and use from my phone .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Awesome sauce

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever, it’s been 20years since my last purchase of a washer and dryer

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Washer&dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Very happy. Enjoying how quiet it is.

    I would recommend this to a friend

  • Washer & Dryer Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that installed the washer and Dryer were efficient quick and clean. I didn't realize till after it was installed but the only thing that I wished for was that they had installed the washer and dryer doors the opposite way. I usually have a choice when I've purchased it in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know what to say i am just trying to get my fifty characters in.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If you have questions please contact our Customer Support via direct message on Facebook so we could assist you. ^Jovelyn LG

  • Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Best washer and dryer I’ve ever owned!!!!!

    I would recommend this to a friend

  • Damage During Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great for washing and the dryer is sub par. I’ve had the LG tower installed and the duct damaged during the installation. Since then I have 3 technicians come out to attempt to fix an issue with the dryer duct without any avail. I am now told I have to pay for the next visit. Long story short if the installation is without issue maybe things will be okay. If not, Best Buy may not be able to fix it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Tierra. We appreciate you sharing your experience with the LG wash Tower (WKEX200HBA) model. We understand how challenging it can be to deal with installation issues and subsequent service attempts, especially when the dryer is not performing as expected. We strive to provide reliable, high-quality products that exceed our customer's needs. For duct damage and repair concerns, please reach out to Best Buy's customer service to address the situation, especially regarding the cost of future service visits. Explain the issues with the damaged duct and the previous repair attempts to seek a resolution. If you require further assistance with the dryer or have additional questions, feel free to reach out to us on social media @LGUSSupport. We're here to support you and ensure your appliances are functioning properly. ^Juvy LG

  • Great Electric Dryer Washer Tower!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer dryer tower made a great replacement for our older unit. The most interesting feature is the electronic display between the two units. With most stackable washer/dryers, the controls for the dryer are just too high especially for height challenged users. Although we’ve only had it for a week, clothes come out well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Very happy to do laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my LG tower. It is the best. Thank you for having it in stock

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend
Page 92, Showing 1,821-1,840 of 2,729 reviews
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