Customer Ratings & Reviews
- Model:
- WKEX200HBA
- SKU:
- 6420312
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.
This summary was generated by AI based on customer reviews.
Works and looks great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is beautiful. It is not that loud and has many options for different kinds of washes. It can be a bit tricky at first figuring out the different settings, but otherwise its pretty straightforward.
I would recommend this to a friendVery functional
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this all in one unit. I am nervous if one component breaks is the whole thing garbage? I love the functionality. When I set a special function on the washer the dryer does a good job at predicting what I want as a setting there too.
I would recommend this to a friend- Pros mentioned:Overall performance
It's great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They should have thought of this years ago! Looks as great as it performs.
I would recommend this to a friend ?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the stackable washer and dryer except for one small problem. When I have to take the laundered clothing out of the washer I have to almost get down on my knees to reach in to take out clothes. I may have to get a small stool to sit on.
I would recommend this to a friendGreat Fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent washer/dryer combination. Seems well built, no issues thus far. Fit into a small footprint in a rental house that separate front loaders with a stacking kit would not fit. Check for a fit, this one fits well and functions as a single unit.
I would recommend this to a friend- Pros mentioned:Overall performance
Washer/dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer dryer combo works great. I am enjoying it a lot.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking, east to install. Center controls are easy to reach and use.
I would recommend this to a friend Purchase of LG Tower Washer & Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service from the sales person to delivery & install. Excellent service on all dides of the transaction. We are so pleased with the LG tower unit. Thank you.
I would recommend this to a friendNot happy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second unit that we have owned. We gifted our first set to a young guy that worked for us when he purchased a new home, it was not quite 2 yrs old. Stopped at Best Buy and ordered another one, it came with the dryer damaged, I asked for another one. It was delivered, several weeks ago it started leaking out of the back corner while spinning. Called LG, had an absolutely horrid time making them understand we needed a service call, finally after speaking to 3 different people, a service call was set up. Service came and it was checked out, we were told that it had to do with a plug in the washer being like an overflow. We we still have water on a new floor every 3 or 4 loads. I loved my first wash tower, but am extremely UNHAPPY with the second one.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Paul. Thank you for sharing your experience with the LG Wash Tower (WKE100HWA) model. We understand your concern about the ongoing issues, especially after having a positive experience with the first unit. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
For the leaking issue, it sounds like there might still be an issue with the plumbing or drainage system that wasn't fully addressed during the service call. We recommend checking the drain hose for any potential blockages and verifying that the washer is level to ensure it’s draining correctly. Additionally, if the leak is happening during the spin cycle, it might be worth checking the hose connections to ensure they are tight and secure. To obtain more information, you may visit https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking---1431986512448.
Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further and explore any additional solutions. We truly value your loyalty to LG and want to resolve this issue for you. ^Juvy
- Pros mentioned:Noise level
LG washtower fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased. Much quieter than expected. Great for small laundry space.
I would recommend this to a friend Super energy saver
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its pretty effective and washing as clean as possible My wife and love it.
I would recommend this to a friendI struck out darn it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Attractive tower but each delivery attempt had dents on sides of units that might have impacted the internal rotating drums - after 3 tries, i got a refund and ordered a stackable set - i still think the tower is attractive - others have had no problems ... what else can i say?
I would recommend this to a friendIts a good, compact unit that does the job.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good, compact unit that does the job. Only real issue is constant D90-D95 error codes on the drying due to bends in the vent neck which are unavoidable. Think about that before you make the purchase as you might have to repipe the vent in your home.
I would recommend this to a friendgreat unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size of this all in one. It's easy to move clothes to the dryer. cons - the standard settings are not all easy to make changes to, especially on the dryer and the capacity of the washer seems less that the dryer.
I would recommend this to a friendBuy It!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this set!!!! Wish I would have purchased it years ago. Clothes come out so clean and it washes and dries very quickly. No complaints!
I would recommend this to a friendLG Stackable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent stackable. More than I expected. Very pleased.
I would recommend this to a friendBeautiful and it works.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had this for a couple of weeks but I love it!!! We moved and have a very small laundry room so we ordered this stackable. I love that the buttons are in the middle. I love the 15 min wash cycle. I love the normal cycle that only takes 30 min. Looks beautiful too.
I would recommend this to a friendLg wash tower
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing washer and dryer. I love the fact that’s it’s 1 solid unit. Not 2 units stacked on top of each other. The lg wash app is extremely helpful as well to let me know when the wash/dry cycle is finished.
I would recommend this to a friendSuperior service, hearty recommendation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m super impressed with Best Buy. My first appliance purchase was the LG Washtower. Two very nice gents, Ken & Mike, arrived right on time, and from start to finish was only 20 mins! They helpfully unboxed everything & took debris away. This was a smooth, efficient process. Well done! Best Buy you’re doing it right!
I would recommend this to a friendLove it!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love with my new space saver washer and dryer.
I would recommend this to a friend