Customer Ratings & Reviews

Easy to use looks beautiful Customer service really good I I like that I recommended to people buy this item is really helpful

I never had a washer and dryer like this. I am goong from a basic stackable unit with knobs and a loud horn that notifies me when the dryer is done and no sound for the wahser to a touch pad with a nice charm when both wash and dry cycles are done. I love that i can choose multiple cycle types for what im washing and that there is a sensor that can detect when the cloths are dry so i dont over do it. Only issue i had was they dryer would stop after 15 minutes at first and i realized it had a code that indicates a blocked vent so i had a vent cleaner come out he found that a coffe can was used as a union for the vent and that there was a huge bird nest with a dead bird inside. After the vent cleaning and bird cage installed the dryer runs really well.

So far I am loving it! Still learning all it can do. The size is perfect for our small laundry room. The graphite steel color is wonderful. Very user friendly.

Very quiet, hope it will keep working so good! And the dryer drying so fast!

We love the new LG Tower. It's easy to use where the controls are and it is easy to load both the washer and dryer. They both are quite when in use.

Had to go stackable because our laundry room has funky measurements. This unit fits perfectly. Very quiet and efficient. Easy to set-up with the LG Home app. Would buy again.

This washtower has been in our eyes since we first saw it on display. We've had nothing but a great experience with all of our LG products. This was purchased as part of a laundry room remodel, to take advantage of the smaller footprint this unit offers. It replaced a pair of Samsung units that were aging and starting to become unreliable. So far, these get clothes cleaner, are 100% quieter, and make for better use of the space we have allocated for laundry.

Works great. Sleek design with controls at center. Haven’t connected it to the Internet yet so I suppose there might be some new tricks or updates that will keep it running. Quiet too.

Wonderful quiet and durable. Thin and like the fact it is one unit.

Its definitely worth it. I have had for about a month now. Did not have to buy a stacking kit or anything other accessories. It is a money saver when you can buy both appliances for one price. It washes clothes well and dries them even quicker. Even delivery was quick and easy. I do have one complaint. There was small ding on rear corner of side of unit, delivery guys pointed out and we were supposed to get a discount but that never happened so just look over the appliance very well to make sure any blemishes are not on front of unit (protect your investment).

Great washer/dryer, as advertised. A lot of options, but still easy to use. Sleek design. Quiet. Note it requires a 110-volt outlet and a 220-volt outlet

Love Love Love, Very sleek and modern. Saves space and isn't difficult to put clothes in or take clothes out of. I recommended it to my sister and she also purchased one.

Has worked perfectly, have had no problems and had many great features!

Really like the slim design and how much space it freed up in our laundry room. Others have commented on it not drying loads completely and I initially had the same issue. Then I discovered that you can change the dryer setting by moving your finger up or down on the touch screen where it says 'Dry Level'. That allows you to adjust the dryness between 'Very' and 'Damp'.

The overall experience of this setup is awesome so far. The controls are a really nice position for my wife, which was a big reason why we got it. We have used the stacked washer dryer sets with the controls on the top of the units and they were out of reach without a step stool. Also this thing is really quiet and cleans and dries really well. The one issue I had was the glass door front was damaged on my first unit due to poor handling but I am getting my replacement soon.

I really enjoy this space saving washer and dryer. When it showed up there was a broken part that dump water on my floor. LG warranty is nice once you get through some of the first steps. Unlike Samsung, they have several service people in my rural MN area. The guy was out the next day. I find inhave to select the "very dry" option to get the clothes in the middle dry. My older LG washer vibrated the house much more than this does. It's on the second story. The dryer lint does build up on the door seal, which is a strange design flaw. Overall I'm pretty happy with it.

I have only had this unit for 5 days but have done several loads. It is SO quiet and does an amazing job. Like other reviews have said, you do need to wipe the seal around the washer door after use to get all the moisture out and also clean the seal on the dryer after use as the rubber is so thick and a very small amount of lint depending on materials being dried accumulates on the rubber seal...but a quick wipe with a paper towel or dish towel does the trick. It cleans and dries like a dream. I look forward to doing more laundry and exploring all the options.

The washer and dryer are very quiet, have not used the steam yet. We love the compactness of the unit, and the dark silver color. We chose the tech installation 1st tech was horrible brought in a dented unit (which he knew of) however did not say anything. The replacement unit was great along with the techs that installed it, just outstanding service, they restored our confidence in Best Buy as a leader in the large appliance business thank you!

I love this machine so much! It is very aesthetically pleasing, plus it has a touchscreen feature and lights up when you open the doors. It cleans well, easy to clean lint trap, and is very very quiet while it is running which is a huge plus. It also has a pretty large drum and auto-senses how large your load is based off of the weight of your clothes. The only con that I have for these machines is that they both remain humid inside. The dryer has at times actually had a small amount of liquid pool at the bottom one time when I never took out some rags I had put two wash. I solved the problem by leaving the doors partially open for a day after I take out a load and the inside dries just fine.

I’ve had this item since the top of December. It’s been great, was worried the item was not leveled off the first personal wash, but it seems to have gotten used to its area. If the level seems to be a problem I would need help. Delivery people were great and managed to deliver within a tighter frame. Am completely with the design and the opportunity to continue my purchases with Best Buy. My girlfriend wanted the Sage Green color as it blends with our darker scheme and she couldn’t be happier. I wish I could give an extra star on capacity.