Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,399.99
Clearance
The comparable value price is $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 2746 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,746 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love everything about this!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this washer/dryer! I am a shorty but can reach everything really well. The controls are easy to reach and use. Clothes come out perfect! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash and dry in a small space

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These units are great however, being rather short, it's difficult to remove all of the clothes from the back of the washer. Never the less the washer/dryer do a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Normand

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow… love love this LG TOWER WAGING MACHINE AND DRYER COMBO..very sleek looking ,Nice and quiet,the dryer is also very good dries cloths really fast,,,, the team was ver professional and attentive ,and knowledge,,,BEST BUY IS THE BEST.I ordered all my kitchen appliances from BEST BUY also ,,, few years back ,

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Big machine for a tiny space

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect fit for a small space and it does a great job. The machine is keeping all the promises LG made in the descriptions and I am grateful to make better use of a closet. Seriously, it’s a very small space and I didn’t need to buy a very small unit to fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Appliance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this machine! It not only looks great, but is also the perfect size for our small space and has large capacity. Awesome features include the turbo wash, the dryer steam feature and its ability to suggest the matching dryer cycle for the clothing just washed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall size of the dryer and washer combo is very convenient to fit in small spaces. The panel control is located in the correct position this easily allows me to access it. I may load a lot of clothes in each cycle.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product, Marlen. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Home owner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful stackable workable intelligent washing machine. This machine can almost fit just about anywhere. I had a height restriction for this installation and it worked perfectly. My former machine was a gas which I had to convert to electric. The Wi-Fi communication on the washing machine was easy to set up and works perfectly fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being elderly and familiar with the dinosaur age of appliances, where things were built to last and washing machines used gallons and gallons of water, I admit it’s been an adjustment getting used to the modern age of energy-consciousness. That being said, this thing is gorgeous, full of personality, and does a fine job cleaning and drying clothes. My wife is the user so I’ll share some of her comments. When doing towels, they don’t seem completely dry so I sometimes just run it a little longer than the computer recommends. I wish there was a light in the washing machine that comes on when removing the clothes as some smaller items tend to stick to the sides and it’s pretty dark in there. Other than that, we love this beast and after only a few months of use- would definitely recommend.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Gordon. We appreciate your through review regarding your 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. We can't thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. We hope you and your kids enjoy it and the cool from your unit for many years to come. Thank you for choosing LG. ^Anthony LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. It works amazing and is so smooth and quiet! I built a frame and drywall around it. Didn't get to paint it yet but looks good already.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I’m happy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a really great experience purchasing this washer/dryer. The sales associate was super helpful and not pushy at all. The washer/dryer is amazing. Super smart and makes washing my clothes a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Has worked perfectly for my salon. We love them and quiet which is a huge plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I recommend this Washing Machine!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Washing Machine, because it’s all in one place, so you don’t get tired, and because it washes clothes fast and cleans it well! I recommend this product for anyone who wants or is looking for a Washing Machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! It can handle comforters. Just be careful when drying it. No complaints overall. I purchased it back in March of this year. So far, so good =)

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Improved space in small washroom!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned the washer dryer tower for about a month. It has given back space in my small laundry room! We are a family of four adults and love the software interface! The notifications on cleanliness are excellent too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal washer and dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer and dryer. We love everything about it. We love the fact that the controls for everything we’re in the middle of the washer and dryer this washer and dryer work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 4 out of 5 stars

    Still figuring it out but it’s cool so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited to see the big deal about this unit. Love the big space which allows for less loads to wash. Still learning the functions but the app is a pretty cool information hub. Also love the fact that you use less detergent for washes. I’m hoping to see some savings.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    very very good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it's worth the money and doesnt take up space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product, easy on the eyes and use.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an Lg model I had for over 20 years that was a real workhorse. Love the new sleek design and fits my space perfectly. Love that I can turbo wash a load in 29 minutes and do a speed wash in 15. Overall, love this complete unit!

    I would recommend this to a friend
  • Pros mentioned:
    Space saving
    Best Buy Employee

    Rated 5 out of 5 stars

    Good Machine

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty happy with it, saves space, short efficient cycles. Just can't get it online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent reliable machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice quality stackable set. It’s actually the 2nd one I’ve purchased from LG- I have one on my main home and another in my rental. They’re both excellent and high capacity.

    I would recommend this to a friend