4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,899.10
Save $800.89
The comparable value is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2781 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,781 reviews
  • Rated 5 out of 5 stars

    LG Washer/Dryer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to go stackable because our laundry room has funky measurements. This unit fits perfectly. Very quiet and efficient. Easy to set-up with the LG Home app. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, sleek, quiet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer/dryer, as advertised. A lot of options, but still easy to use. Sleek design. Quiet. Note it requires a 110-volt outlet and a 220-volt outlet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer and dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Fits perfectly in the space we have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely designed machine.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Sleek design with controls at center. Haven’t connected it to the Internet yet so I suppose there might be some new tricks or updates that will keep it running. Quiet too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and has a slim design. The drums are a good size for my family of 4. Seems to clean the clothes very well. There don't seem to be any draw backs as of yet. I wouldn't hesitate recommending this to a friend or buying it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer, cool features. Highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long time Best Buy appliance customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer are very quiet, have not used the steam yet. We love the compactness of the unit, and the dark silver color. We chose the tech installation 1st tech was horrible brought in a dented unit (which he knew of) however did not say anything. The replacement unit was great along with the techs that installed it, just outstanding service, they restored our confidence in Best Buy as a leader in the large appliance business thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flawed but who's perfect

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this space saving washer and dryer. When it showed up there was a broken part that dump water on my floor. LG warranty is nice once you get through some of the first steps. Unlike Samsung, they have several service people in my rural MN area. The guy was out the next day. I find inhave to select the "very dry" option to get the clothes in the middle dry. My older LG washer vibrated the house much more than this does. It's on the second story. The dryer lint does build up on the door seal, which is a strange design flaw. Overall I'm pretty happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washtower. It was easy to install and fits perfectly in my laundry area. Simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall experience of this setup is awesome so far. The controls are a really nice position for my wife, which was a big reason why we got it. We have used the stacked washer dryer sets with the controls on the top of the units and they were out of reach without a step stool. Also this thing is really quiet and cleans and dries really well. The one issue I had was the glass door front was damaged on my first unit due to poor handling but I am getting my replacement soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 would recommend

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use washer dryer, touchscreen is very nice. I’ve used this setup for about a year now and have had no issues what so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to clean!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this unit for a year now and waited to write a review. It’s excellent. It’s quiet, customizable programming, connects to the LG Home app, and has kept my electric bill low! I have a lab (she sheds a LOT), and the machines do a great job of removing her hair from my clothes and linens. All it takes is a quick wipe of the washer to take out any remaining hair, and the lint trap in the dryer is excellent and easy to clean as well. Would recommend this to anyone - and I did. My mom got the same one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am very happy with this washer & dryer. It's quiet and does the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washtower

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions good, looks good and it’s smart. Alexa lets us know when cycles are finished. Only had for about a month but so far very pleased. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wash tower!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this unit for 5 days but have done several loads. It is SO quiet and does an amazing job. Like other reviews have said, you do need to wipe the seal around the washer door after use to get all the moisture out and also clean the seal on the dryer after use as the rubber is so thick and a very small amount of lint depending on materials being dried accumulates on the rubber seal...but a quick wipe with a paper towel or dish towel does the trick. It cleans and dries like a dream. I look forward to doing more laundry and exploring all the options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine. Couple things could make it better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Saves space. Looks great. One star off as it drum seems to wobble a lot when the machine is attempting to do a spin cycle, and wastes a lot of time getting into the actual spin. Once in the actual spin, does well in wringing the water out of the load. Another reason for the 1 star off is that this device needs a manual mode or a way to change settings other than the limited 2 or 3 without using the app. Anything else requires the app. In terns of value, this combo is about the price of a separate 4.5 cu ft washer and 7cu ft dryer. Only negative is if it breaks down, you can’t just replace just the washer or dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet, large capacity, and tons of features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely haven't ever been this excited to have an appliance delivered before. As they wheeled it into our backyard and into our laundry room I felt like a kid on Christmas. This is one of the first "next gen" appliances for us, and a major upgrade over our previous washer and dryer. The first thing I noticed is they got the heights right. The dryer is convenient to put things in and out of without feeling like you have to reach up, and the washer is at an easy to reach height as well. As we did our first dozen loads of laundry, it was obvious that this washer and dryer unit was laundry-life-changing. One of the big upgrades on the washer side is that it leaves much less water in what I would call the seal channel of the door area. It seems like it does a great job of getting all the water out. You can also see this when you take your clothes out after a spin cycle, and they are nearly dry already. I think this plays to the efficiency of the appliance as well. Also, the control panel is very easy to use, and I really like that you can turn on the panel for the washer and dryer separately. The regular wash cycle is fast, and it's actually close to what the timer says. On our old washer, if it said 50 minutes, it was probably closer to 70. This washed a regular load in under 40 minutes. Once the wash is done, you put them in the dryer and your settings carry over. Were you washing on blanket settings? It knows it, and puts itself on the correct setting - pretty amazing. There's also a plethora of customizations that can be made to both washing and drying. The tech features are awesome, but also easy to use. The AI is built-in, so there's not need to mess with any settings. It takes the guesswork out of doing the laundry. The dryer also has a cool wrinkle care feature, so that if you leave your clothes in the dryer for a while, it will lightly tumble them occasionally, so they don't wrinkle. I like that because I am notorious for doing so! The lit inner drums of both the washer and dryer make it really easy to see. I've never seen an effective light inside a dryer until now! My one concern, moving from a side by side to a stackable was the potential vibration. I set it up without the wall anchors initially to see how it would do, and I was really surprised. Blankets, towels, really anything we throw at it, there is no vibration, no movement, nothing. This machine is super quiet, and really stable. I would say this is the perfect washer and dryer if you have a baby, and limited space. There's almost no extra noise from it, no typical rush of water sound, not banging around of a loose drum, nothing. It's really amazing how quiet it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit it’s perfect for the closet, smart wash cycles save on water and electric

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We've graduated to a new Century of appliances!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very smart, which makes it very easy to use. Washing is no longer an unwanted chore. Clothes are cleaned properly and safely. Preserving materials of fabric

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washtower

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a stackable unit with controls that are in easy reach this unit fit the bill perfectly it's quiet and seems to do a very good job. Very happy so far.

    I would recommend this to a friend