Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2747 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,747 reviews
  • Rated 5 out of 5 stars

    Love this unit!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful appliance! Price was great! Home delivery went smooth! This item has the controls for the upper unit in the center, so you don't have to reach up high to use controls!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality affordable stuff come and shop at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product quality seems excellent. Couldn’t be happier with the service at Best Buy so far. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a dent in the back of the dryer. They were suppose to contact us with credit for this dent. Never did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer/dryer unit. Very quiet wash and dry cycle that gives off a nice melody when your clothes are finished washing/drying.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 5 out of 5 stars

    Love the team.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had hiccups multiple times. But the end is happy. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a washer, it's a dryer. They both work well!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use fabric diapers and this machine handles both the cleaning and drying like a champ!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we wanted ! Got for my daughter new house. Awesome , smooth delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Please So Far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm truly please with this laundry center, The only reason why didn't give it 5 stars is because you need to drain the pump filter depending on how often/ loads you wash. Filter is on the lower right hand side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful space saver!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully! What a brilliant idea to save space! This W/D/ combo has all the features that I would ever need for washing/drying. I especially like the steam features and the energy saving dry setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our washtower!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watchtower is the greatest I'd highly recommend it to anyone. The people from The geek squad installed it in no time at all and it's worked great ever since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG combo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. This is the second one for my other apartment. Easy to use, large load capacity and efficient dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not extremely happy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a smell from the washer, if you don't leave the door open all the time. I don't want to have to leave it open. I asked about this before purchasing this set, and was assured that the company had taken care of this issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit that saves space!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit! Stacking allowed us to better utilize our limited laundry space. Has worked well for over a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and lousy delivery service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very satisfied, although the company contracted by Best Buy for delivery and installation give a terrible service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer and dryer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer. It comes already stacked. The depth of the machine was perfect for the utility closet-I was able to close the doors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistent, even wash and dry. Love the app, helps to not forget washed laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! The washer is quiet and cleans our clothes really fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoining my new LG washer and dryer!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Just a little smaller than my top washer! The dryer is just fine. I would encourage LG to make it to where you can reverse your doors though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lggggggs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my washer dryer combination it is absolutely wonderful that’s all I can say I would recommend it to anyone or anybody

    I would recommend this to a friend