Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$2,199.99
Save $500
The comparable value is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2781 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,781 reviews
  • Rated 5 out of 5 stars

    Washer Tower

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart washer and dryer tower works well and looks even better. The app connectivity is still weak with limited features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buys products

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly personal, quick delivery and the help you with any updates and questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stackable

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Does large loads and easy to clean and looks nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGHLY RECC

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was GREAT and machine is functioning well. Highly recommend. Luis and Orlando were incredible at setting it ip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    what do you mean?

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working fine; bills are coming in time. Thanks so much for an outstanding product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes do buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sexy, slim, quiet, and does the laundry for you without complaining. Sounds like the dream wife.. nah what I described to you is LG washtower and I'm loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow. It's so easy to use.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use this wonderful product. The instruction manual is easy to understand.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 5 out of 5 stars

    Buy this

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Fits nicely and install was very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful washer and dryer combination.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment so far. Great washer and dryer combination. Doesn't burn a lot of electricity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Wash Tower

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with this matching laundry pair, controls are in the perfect location and are easy to understand. Love the Steam feature.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mehhh wouldn’t buy it again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: good cleaning and drying power. - sleek design - space saving design. Cons - VERY low the washer. At five feet I feel like it’s so low I have to crawl in to reach the clothes. -it’s stopped several times without finishing a spin cycle -often it won’t start when you touch start -can’t do a rinse only cycle

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    LG wash tower

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase From salesman to delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East west Best Buy is the best. They very respectful and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is Quiet ,cleans awesome and fits perfect Great warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It fits!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and fits in our space. Clothes smell fresher! We used the side vent option (extra cost).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer/dryer combo

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, was a great experience from purchase to delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stacker wash machine and dryer

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. If the wash machine was on the top and the dryer was on the bottom it would make life much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best washtower ever

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the new product, I recommend this item to everyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washtower

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So stylish, compact, pretty color and quiet. Does a quick load in twenty minutes or so.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a Beauty

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't gotten a chance to fully test this washer and dryer yet, but this machine is beautiful. Who knew you could fall in love with the way your washer and dryer looks.

    I would recommend this to a friend