Customer Ratings & Reviews
- Model:
- WKEX200HGA
- SKU:
- 6511283
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.
This summary was generated by AI based on customer reviews.
Hot Water Malfunction of Unit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I decided to splurge on this item and paid for the installation and haul away costs. After the team left, we did a few loads of laundry, one load of which included delicate sweaters which were one of a kind. We placed the load on delicate and the coldest water setting and after the load finished, we opened up the unit and it was steaming hot and almost too hot to touch. ALL OF OUR SWEATERS SHRUNK - which we cannot replace and were very expensive. We attempted to do a few more loads and this same problem occurred. After researching online it seemed to be either an issue with the unit or a hook-up issue. After having Best Buy come out again, it did not seem like a hook-up issue, but a malfunction with the unit. For a $2k washer, I do not expect this to happen and am very unhappy with the quality control of LG. Be aware before you wash delicates after receiving your unit.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience with your LG Washer (WKE100HWA) model. We regret the inconvenience and frustration you have experienced with your unit.
We understand how distressing it must have been to find your delicate sweaters shrunk after using the washer. We strive to provide products that deliver exceptional performance and care for your garments, and unfortunately, we have fallen short in this instance. Please visit the following links related to the issue you've faced: https://www.lg.com/us/support/help-library/lg-washer-how-do-i-fix-water-temperature-issues-CT10000012-20150721004117 and https://www.lg.com/us/support/help-library/no-hot-or-cold-water-supply-CT00000305-20150985980877. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new machines!! Great spac esaver for my small laundry room!!
I would recommend this to a friendLove it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Just like expected. Love that the countrols are all in one place
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product, Iveta. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn
Excellent!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer and dryer. Very happy with my purchase. The connected app is a bonus!
I would recommend this to a friendStackable style
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stylish and functional. Although it was heavy and difficult to get into the house, once set up we love it!
I would recommend this to a friendThis tower is all you need.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Reliable. Fully customizable. take care of all your clothes
I would recommend this to a friendLove it. Glad I purchased!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely unbelievably amazing! Add in Total Tech that I bundled with it, and I couldn’t be more satisfied!
I would recommend this to a friendMrs Carole McFarlin
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my washer and dryer. Washes fast, slow, normal and heavy. Great buy!
I would recommend this to a friendWasher dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best washer and dryer combo I have ever used. I recommend it.
I would recommend this to a friendWasher/Dryer Combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the washer and dryer combo. It will be returned on Monday and they will replace it with another new one. It had two dents in the front.
I would recommend this to a friendLG Washer and Dryer combo
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer and dryer. It saves space and works very well.
I would recommend this to a friendGreat value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment I ever made. More room in laundry room. Able to put table there to fold clothes.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for our space.Washes and dries faster than our old set up.
I would recommend this to a friendLG Tower washer/dryer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this unit! The only issue I have is how loud it is but the quality of the laundry coming out of the washer is great.
I would recommend this to a friendperfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love LG products. My last LG set lasted 12 years and multiple moves trouble free.
I would recommend this to a friendThe best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best washer, It's compact, have many features and excellent quality.
I would recommend this to a friendBest LG washer and dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG washer and dryer is awesome! I just can say it worth every penny!
I would recommend this to a friendAwesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a great choice if you want more useful space in your laundry room!
I would recommend this to a friendLG washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new washer and dryer! So easy to use and clothes dry much faster than our old dryer.
I would recommend this to a friendWasher dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked out good for us. With the controls in the middle. The turbo wash is a nice feature.
I would recommend this to a friend