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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2747 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,747 reviews
  • Rated 5 out of 5 stars

    LG wash tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best washer and dryer tower I’ve had so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Looks great and works well! Easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love LG products. My last LG set lasted 12 years and multiple moves trouble free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit, it's quiet and easy to use. Best used with pods instead of liquid detergent.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer stopped working. LG is being useless.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not allowed to leave a zero star review? I would if I could. This unit worked for the first few months of ownership. Then, the dryer stopped fully drying loads of laundry. When I first contacted LG for repairs, after a couple weeks of waiting, a technician came out and said the unit was being used wrong. He said that the "Energy Saver" mode shouldnt be used, and that the load should be timed, or dried on one of the other settings. This made no sense, as every mode worked fine for the first months of use. The technician was there for 15 minutes at most, and barely looked at the machine. He insisted it was being used incorrectly. After using the machine in every other manner suggested, it still wasn't drying full loads. I attempted to reschedule service with LG, and they cancelled saying the technician didn't know what was wrong and needed a second opinion. I then attempted to schedule service again, and they failed to call me to schedule, as they informed me they would. I then contacted Best Buy, and they said there is nothing they can do, I would have to go through LG. I own another one of these units, a couple months older, and the washing machine stopped working one day on that one as well. I don't recommend this unit, at all. And LG is not winning any awards with me as well

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are disappointed to learn that you have experienced multiple issues with getting this repaired. We would like to gather more information from you to expedite a resolution. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of your complaint and we will research and do everything in our power towards a mutual resolution. Thank you. ^Jennifer LG

  • Rated 5 out of 5 stars

    New washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im enjoying my appliances as it fit perfectly when you have limited space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new washer and dryer! So easy to use and clothes dry much faster than our old dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer and Dryer combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer combo unit. Space saver for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Front Load Tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Best washing machine I’ve ever owned and an absolute joy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good. Installation guys are good too. Love this washtower

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product, Chen. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked out good for us. With the controls in the middle. The turbo wash is a nice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer, stackable saves a lot of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I purchased this new washer and dryer, my clothes smell a lot fresher than before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed carefully, instructions given to operate, on time and clean. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Yet Installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tower has not been installed yet. Can't wait. I'm sure I'll love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product looks great and works better. It's quiet and with a high quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Wash Tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation on time and handled efficiently. Product problem free to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG wins

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer and dryer. Very quiet but washes and drys perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should, has some smart feautres as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washer dryer tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer. Works awesome and takes a lot less space.the color is beautiful.

    I would recommend this to a friend