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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2748 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,748 reviews
  • Rated 5 out of 5 stars

    LG Stackable washer / dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased! We were fortunate to catch item on sale.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very quick to get the machine installed.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product, Gina. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 1 out of 5 stars

    Dryer does not dry but its beautiful.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tower with dryer is beautiful. It does not dry clothes. My first LG in 2016 was red and beautiful. It did not work very well til i turned off energy savings button. My second one in 2021...3 complete drying cycles with 2 tshirts, 2 pairs of lightweight sport pants, one kitchen towel, one zippered sport jacket, 1 long sleeve shirt. STILL NOT DRY. I COULD PUSH THIS DRYER OFF MY BALCONY RIGHT NOW but i wrote this instead. Beware!!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    2 thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The doors have to be semi slammed to close. Not sure if mine are defective for that or if it’s a design flaw

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Exactly what we needed for the new space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is pretty awesome, we love having it in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far, spins the water out really well

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ~Anthony LG

  • Rated 5 out of 5 stars

    Live laundry

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo nice sooo nice just love doing my laundry at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very beautifully made and sleek.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautifully made and sleek. So far do good. Only downside is the washer is very low to tge floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stackable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer and dryer stackable. Energy efficient.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 5 out of 5 stars

    Great Appliance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG WashTower is great, so far. No problems at all

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 5 out of 5 stars

    Great space saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features, app is useless and difficult to pair.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 5 out of 5 stars

    Stacked W/D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and really like the integrated control panel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm in Heaven

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what the Appliance Doctor ordered !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good machine, it’s hard to carry for installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG stack tower washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer and dryer, wish you had it in white.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg frontloading stackable washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so happy with my purchase ☺ i love my new appliance from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and convenient! I love the fact I can control it through my phone! Best part of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent****************^*****************^^^^^^^

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stacked washer and dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer/ stacked is great! We are very happy with our purchase. It’s such a good looking unit.

    I would recommend this to a friend