Customer Ratings & Reviews

It is well designed and fit into our small space perfectly. We did have to remove the bifold door, but this doesn’t protrude into the hallway at all. The capacity is HUGE! A queen-size heavy comforter only filled it a little over half full. It is also extremely quiet. This greatly exceeds other laundry centers I’ve used. Highly recommend.

Cleans and dries clothes perfectly every time! Efficient, quiet, and easy to use—highly recommend this set

This WashTower looks great, is nicely compact for large capacity, and it's very quiet. We are very happy with this purchase and would highly recommend this to anyone looking for a stacked washer and dryer.

This wash tower is excellent. It’s good looking, it saves space, makes the laundry look and smell clean and feel soft. It is quiet and plays a nice sound when it’s done. It is very convenient to have all the controls at the center, in between the washer and the dryer. Overall, very good quality. My whole family is happy with it.

We purchased this unit to give us more room in our very small laundry room and at only 27 inches wide it is a true space saver. The middle control panel is great, however, it only has limited settings on it so If you want to access all the settings you have to go on-line to download them. The black steel finish is really stylish and contemporary but it does show hand/ fingerprints which cause constant cleaning if you dislike seeing fingerprints. In hindsight the white would have been better to hide the prints. The bottom wash tub is a little low and often clothes are stuck to the top or sides of it so you have to really bend and at times hand spin the tub so the clothes drop or come to the bottom of the wash tub. The dryer is not a problem to see the clothes. Pay close attention to how you load this machine or it can become unbalanced. The doors are fixed and swing from right to left. I immediately noticed that my clothes seem cleaner and not as beat up compared to my old agitator style washer. The regular price is a little high for this unit but if you watch the sales you can save a few hundred dollars.

Really easy to use, pretty straightforward operation, plus a bunch of features, including smart functions and downloadable cycles, as well as phone notifications to alert when cycles are done. Very large capacity, and pretty quiet operation as well. Looks pretty sharp as well

Great customer service from salesperson Michael and both store managers. The unit was an out-of-box item that I purchased. I was not looking, but the price was right and I am extremely pleased with my purchase. I would highly recommend this unit and the Muncie store. This product surpassed my expectations with how efficient it is. I like the smart features that communicates load information from the washing machine to the dryer. I am looking forward to connecting to my home network to explore other smart features.

This washer and dryer set has been a great addition to my home. The stacked design is perfect for saving space, especially if you have a smaller laundry area. Installation was straightforward, and both machines are easy to use. The washer cleans clothes very well, and the dryer dries evenly without needing multiple cycles. I’ve also noticed that both machines run quietly, which is a big plus. The controls are simple and intuitive, making laundry feel less like a chore. Overall, this set is reliable, efficient, and practical. I would definitely recommend it to anyone looking for a compact but powerful washer and dryer solution.

We've been using our WashTower (electric) for over eight months now. There's just the two of us retirees using it. At first we didn't know what to make of this machine, as it was different from any other machine we've had. It starts and stops a lot during its cycles, which apparently is normal. It is fairly quiet, uses surprisingly little water, and seems to get our clothes clean. One thing I dislike about the machine is not being able to just directly dial in the settings I want. There are several presets available, so if you don't want to think about anything just select one of those and walk away. But if you want something different, you have to load a clunky app onto your phone. You open the app, select from among a bunch of different choices, and send it to the washer via wifi. For example, I do tie-dye and need a spin-only cycle. I was a little annoyed to learn that I could not choose that option directly on the machine, but have to use the phone app. And I have to do it every time I want that cycle. The dryer works pretty well. It has several presets, and the machine's default is to leave the clothes just a little damp. You have to set the dryness level higher if you want them totally dry. You can also do custom dryer settings, but you can't just punch in the amount of time you want. A default time appears, then you can select Less Time or More Time in 5-minute increments. I find that rather clunky. So the machine isn't perfect, but overall we are satisfied with it.

We own two of these units. One in our winter home and one in our primary residence. We like the look, ease of use and space savings. Hove owned the one in the winter home for three years and it works very well. The one in the primary is only two years old.

Upgraded from side-by-side 5-year old Samsung set and wish we'd have done it sooner. Our laundry room was tight on space and this was the ultimate solution. Quiet, efficient and the smart functions are amazing. Highly recommended.

All I could say is wow! This has been an excellent washing machine! It’s also a space saver. Runs great and I have Alexa remind me of my loads. The app also give great information.

Great size and gets the job done while saving a lot of space. The controls are located in a perfect spot.

User friendly. Looks great. Washes and dries great. Easy to fill. Space saving. Great price from BestBuy.

This washer and dryer exceeded expectations. Installation was straightforward, the units are very quiet, and performance is excellent. Clothes come out consistently clean and dry without needing repeat cycles. The controls are intuitive, cycle options cover everything from heavy loads to delicates, and the machines feel solid and well-built. The stackable design saves space and looks modern. Energy efficiency is a plus, and overall reliability has been flawless so far. Highly recommended for anyone upgrading or replacing older units.

Beautifully designed, quiet and easy to operate are reasons I love my LG Wash tower. I haven’t explored some of the newer features like steam, but I plan on doing so soon. The Wash tower replaces my fifteen year old stacking LG washer and dryer, also reliably great machines!

I bought this for my granddaughter and her husband and new baby. They have a small space for the washer/dryer and this fit perfectly. She said it's quiet, easy to use and has smart sense so the dryer doesn't run longer than necessary. Definitely worth the price.

This LG wash tower is a gem! It has all the features I was looking for and more. It is easy to use and very quiet as well as energy efficient. Working with the Best Buy sales team was effortless. We purchased and had delivered in less than 5 days.

Easy to use and simple installation. Cycles are quiet and dryer is especially efficient, even as a stackable unit.

Love the look and the functions are exactly what I had on my “need” list. It’s a very quiet stacking unit and it’s got a streamlined look. The capacity is AMAZING! It will wash a king sized comforter easily! The control panel is very easy to use, it’s got an auto sensor for load size and adjusts, the steam setting is wonderful for those large items/towels etc and it’s got a great “tilted” interior drum in the washer that drains every bit of the water during the spin cycle! My clothes have been very clean and the water extracted so well that dryer time is less that it ever was before. Very happy with both the washer and dryer for both functionality and esthetics! Would purchase again and recommend!