Customer Ratings & Reviews

the washer combo is good the insulation was not good. they put a hole in my door and door frame and scratch my floor. I have not hear from the claims department. so where do I stand? I am leaving for the South and need this taken car of NOW

I like the centralized controls and the ease of use

Much more convenient than typical stacked front load laundry units. Both doors opening the same direction and the washer and dryer controls being in the center are definitely worth it.

Love the sleek operation with the controls in the middle since we have to have stacked washer and dryer in our house. The steam fresh is a great feature for quick touch ups. Love the WIFI connection and notifications.

I have no idea if this unit is any good, but, this review is about the Logistics team at Best Buy. After knowing we needed a 4 man team to get this installed, Best Buy continues to send 2 men. We've had the unit sitting in our garage for two weeks now. Even though the delivery team has requested that we need 4 people multiple times, I've made personal calls several times, they still can't get it right. We have confirmed each time the day before and they still show up with a 2 man team every time. This will be our 4th attempt at getting it right and another week to wait it out. This is ridiculous! I've really never seen anything like this. Stay away from Best Buy if you need installation.

unit is fine... but delivered 3 times and every time with damage. from HUGE bashed in sides to smaller dents. it is terrible that I still can't have one that looks like the one in the store! It works fine, but still has dents

Great product! Cleans and drys clothes according to the node selected. Have not used the steam clean option with the dryer yet, but assume it would work as intended (need to purchase a separate kit for this option).

I’m someone who loves “toys”. Never thought a washer/dryer would be one. Not only does washer & dryer talk to each other (dryer knows what option you used in washer) and both can text when they are finished

I should have stuck to my word when I stated I don’t want an LG. I let the sales guy talk me into LG saying they have the highest ratings. There are features(soaking, spin/rinse only, etc) my Whirlpool had that the LG is missing. The washer often become unbalanced struggling handling loads I have been washing together for years. The washer and dryer have more presetting than giving the freedom to set each one as you please. The bottoms are the screen are not easy to push when wanting the extra settings or to clean the washer. I do like the dryer more than the washer. I was changing my W/D area and was looking at stacking option due to needing more room for my new water heater. Because I dislike the tower so much, I know I won’t have it long. I have given it 8mths. Once it paid off, this tower will probably barely be 2yrs old when I go and buy a Whirlpool like I initially wanted.

I really like that the controls are in the middle since I am on the shorter side. The only thing I will say is that they don't make it is easy to connect it to the app which is disappointing. I tried for a few hours to get it connected but it would only connect to my hotspot which is not ideal.

It got delivered on time. Excellent investment well money spend. The dryer light up inside when it's done drying, also both dryer and washer makes tones when it done. I love it very much.

Perfect replacement to the huge front load washer/dryer I had prior with most of the same features. I will say the rubber seal(?) on the washer is much easier to clean & dry then my former unit.

This washer and dryer combo is super space saving and works with super small loads and high capacity! I’m so glad I made this choice! It has bee. Worth every penny. Also, the customer service through geek squad is AMAZING!

Before buying this LG Wash/Dry Tower, I had no idea how much I would use the steam in dryer. Love, love, love my new washer & dryer!! Use the dryer steam fresh cycle almost daily!! Great benefit!!

We’ve had this unit for 9 months now and haven’t experienced any issues. It’s a beautiful washer/dryer combo. Best on the market. Would definitely buy it again.

Love it it’s perfect it’s futuristic and I know it will last a lifetime

Man oh man, I got this bad boy on sale. 800 off was a flash sale, had 250 in rewards. Scored it for like 1.250. My wife has crowned me the cheapest guy she’s ever known. Awesome product

This is one of the best prestacked units I have ever used. The delivery was amazing and the service was great - one of the best washers and dryers ever purchased

I love my new washer and dryer!!! I love that its energy star. My electric and water bills are reflecting less water and energy use.

Overall, love it! Have encountered an issue twice with towels and sheets in washing machine. It is a little small on capacity and had difficulty getting up to speed on spin if items are too bulky(even when not overfilled). Resulting in soaking wet towels that need to be pulled out and redo spin cycle with half at a time.