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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2774 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,774 reviews
  • Rated 5 out of 5 stars

    LG Washer/Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We find the new washer/dryer unit to produce great results. Glad to have made the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Must haves vs sacrifices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the review for the product. The delivery and set up was awesome, thanks best buy! The washtower is the perfect size for my laundry closet (not even close to a room). The Pros: Compact Cleans and dries well Stainless steel drums Traps lint well in both machines. And Cons: Forget remote control UNLESS you touch and hold the remote button every single time. This stinks if your not home or didn't before you left and if the cycle ends and you want to maybe fluff it or add a rinse the remote cancels as soon as the cycle completes. You can't truly use the system without the app. The app doesn't let you change the water temp or spin on most settings. I have 2x washed clothes in temp too high bc the default setting took over. My adult sweaters/ clothes look like it was purchased from the kids section. Overall I find the washtower perfect for my small space and that is the only reason I "upgraded" from my previous front load washer and dryer. I have more room but more headaches with the new "smart" washtower is not without sacrifices. A remote start, preset before you leave the house and only for one cycle...NOT worth it if you don't have a small cramped space.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent choucr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is full size loads in a compact design. Very quiet. Settings are easy to reach.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Effortless!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A hit with the entire family! Makes doing laundry effortless!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer and dryer we have ever owned. We are so happy we made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Replacement for GE or Fridgedire stacked unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high-quality functions with low noise level. The built in intelligence necessitated added separate electrical outlet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I am retired, I’ve been getting more familiar with the unit and have actually realized I had not been do longer right. When I first started with the front load and was disappointed with all the wrinkles, but now I know the trick - low heat and smaller loads. Because of the tower I think the washing machine is loud. Other than that, I really like it and the speed. I like that it doesn’t eat up my whole laundry space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect!! Preset cycles aren’t as adjustable as I’d like, but overall it’s definitely worth it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greattttttttttttttttttttttttttttttttttrrrrrrrrrrrrr

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stackable washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and with all the bells and whistles! I love it. So happy I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, dryer combo. It’s the best unit I’ve ever had. Clothes are so clean

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my washer and dryer after two months of A nonworking washer dryer great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes my clothes very well, it looks very nice, I love the light built into the macine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love, Love this Washer/Dryer combo! So efficient and high tech. So happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the short period of time we have had the LG tower it has been performing as advertised. No Problems,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer/Dryer Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great to deal with and the items i ordered came on time just like they said. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer/Dryer Tower Good Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the washet/dryer for only a few days but so far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like it. It is good looking, too.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart washing dryer tower with very good cleaning quality. Less noisy, occupying limited space. Happy with product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is the best washing machine and dry er I've ever had throughout my entire life!

    I would recommend this to a friend