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Customer reviews

Rating 4.6 out of 5 stars with 2771 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,771 reviews
  • Rated 5 out of 5 stars

    Nice tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased so far. Intelligent system. Attractive, functional tower.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Washer/Dryer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set. Controls in the middle was a big plus. Being able to easily load and unload the washer and dryer comfortably was a must. The unit fits perfectly in my small space and runs so quietly. This was a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    So far, it’s great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for about a month now with no issues like other reviews reported. It’s quiet, works great. Like most HE dryers, sometimes the clothes are a tad damp, but if you put the setting to more dry, it works like a charm. It’s sleek and frees up a lot more space than my previous HE washer and dryer. Will update as time passes!

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Throw Away Your Step Ladder and Let the Laundry Be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were needing to replace our washing/dryer set and found out about LG’s WashTower set. Having the control panel in the middle instead of on the top of each piece is very convenient. As they say, we have been able to toss the foot stool. I also enjoy the app that gives a lot of information about each unit and keeping up on maintenance. It has been a very nice addition to our home. If you are needing to conserve on space the WashTower is an excellent option. I would highly recommend this laundry system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Overall performance

    Rated 5 out of 5 stars

    Lg stacked washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek looking and very quiet. Love the control placement. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fantastic, quiet WashTower!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG WashTower is perfect for our small closet space! We looked for a large capacity washer and dryer that was compact in overall dimensions, and found this. It is extremely quiet while running and gets our clothes very clean. Very happy with this purchase!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product, Stephanie. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Love this unit!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we absolutely love this unit!! It allowed us to move the laundry up from the basement with the limited space we had to work with upstairs. It runs so quiet we can sit at the kitchen table right next to it while it's running without issue and it's the best looking washer/dryer set you'll ever see! two thumbs up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Stacked Washer And Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer and dryer , leaves my clothes smelling wonderful I notice with my other washer I would use the same soap and it wouldn’t distribute it as evenly and leave my clothes smelling nice , BUT THIS ONE DOES ! Also the clothes after being washed comes out almost dry ! I love this pair and would recommend for anyone looking for a stacked washer and dryer !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good appliance; terrible customer service response

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer is awesome. Did about 20 kids of laundry in a 24 hour period. Appliance amazing. The delivery from Best Buy not so much. Delivery guys were great and got it in no problem. Issue was someone hooked up the dryer cord incorrectly leading it to ground out, spark in my face, shock me, and melt my outlet. Was given a corporate number at best by to resolve the issue. They did nothing. For all who are wondering I have a king size medium warmth down comforter - fit fine In the 4.5cuft washer and washed and dried no problem I have an oversized king down comforter 10’x10’ that did fit without forcing it but just looking it was too much for the washer. If you are looking to do Something that size you will need to step up to the studio with the 5.0 washer and see if it fits better or just go to the laundromat for that.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    The LG wash tower is the quieter choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We first purchased another well-known brand with a very good reputation. However, we found the drive motor to be very loud, so we exchanged it for the LG, which has a direct-drive induction motor and vibration reduction technology. The result is that operational noise and vibration are greatly reduced.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this product for over a year it's great and does its job perfectly. It definitely will hold large loads very easy.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Wash tower

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my wash tower I just hope I don’t have to move because it is very heavy lol

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    LG New WashTower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant to purchase this as am a bit concerned on all the technology that could go wrong. So far, the product has exceeded our expectations. It is extremely easy to use, very quiet when in operation. It's a very smart combo...smarter than my husband and I.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Stackable Small Space Unit to Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, for a stacked unit that fits in a closet, it can really hold a lot of clothes! This is an excellent unit compared to the traditional stacked units designed for small spaces. You will really maximize your space. It is easy to use with the controls together in the middle of the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love my LG stacked Washer/Dryer!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike my previous stacked washer/dryer. this LG unit is full size with great capacity but still fits into a small closet area. Works very well and has all sorts of bells & whistles that I haven't even tried yet. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Dream Washer and Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these machines. Easy to use, hold a tremendous amount of laundry, including a queen duvet and everything comes out beautifully. They don't take a lot of space in my small laundry closet and I have plenty of storage left.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet, quick, and small footprint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with this purchase. The unit runs so quietly, and I greatly appreciate the "fast wash" option. The only issue I had was with the dryer vent. For a closet install, the vent is directly above the water lines which makes it impossible to use a space saver, slim rigid vent connector. Therefore required to use accordion tube which takes more space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The true smart choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer dryer. You hear horror stories and that these are not good purchases however we have had ours for almost a year now an she holds up very nicely. So much more room in our laundry area and she cleans, drys a washes herself just fine! Honestly this is the smarter choice because the side by sides are such a hassle plus takes more space up while all you have to do is toss it up a move on. Self cleaning is amazing an all the smart phone capabilities are nice as well including the lullaby instead of an annoying beep that aggravates you every time you hear “laundry is done” oh it washes king size fluffy comforters and dog beds with toys JUST GREAT! Although when drying I recommend putting the comforter on time dry the sensor in bedding doesn’t sense the inside that crumbles up.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Love the LG Washtower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only owned the washtower for a few weeks but I love everything about it. Both the washer and dryer have far more capacity than my previous top loaders. Plus I am so happy to have the extra space in my smaller laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love the washer and dryer .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer and dryer, very good for small area,

    I would recommend this to a friend