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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2774 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,774 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lg washer/dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of washer and dryer real easy to use and seem to wash well very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG ThinQ Washer and Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that brought the washer and dryer were great! they explained how to operate both washer and dryer.I haven't used the appliance that much but so far all is good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I like that control is easy to reach very happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Came dented. Obviously an open box item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sold me an open box item with a dent BUT I BOUGHT New! What a scam. The unit itself is good and works well. Best Buy sucks though. What a joke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sold me a broken stackable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love my washer machine the only problem is I brought mine opened back thinking it was returned due to the dent on the right side so I’m checking it out it seems fine till I get it delivered and it rocks very loud on the spin cycle and that’s probably the real reason it was returned so I feel played and wish to get a replacement on you guys cause it doesn’t say on the open box product make lots of noise while washing

    I would recommend this to a friend
  • Cons mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    new smart load washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it looks great in my small laundry room only thing I need to figure out is why doesn't try clothes on one dry. I have since discover to do more dry and then there dry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best dry and washing machine . Easy to use and finish fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer+dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer is really convenient for us.It’s easy to use and we love the modern style.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG 4.5 Cu HE Smart Front load W/D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice LG laundry. Fits in space. Modern washer and dryer. Great looking in color and style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer & Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service by Best Buy employees and I loved my new washer& dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased, very pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this set as it was the only one that could be delivered in a timely manner. We switched from GE to LG after the GE’s kept going out on us. As a result of the problems with the GE’s, we wanted LG because of the fact that they will communicate with the phone and alert us as to the issue and whether or not a tech is needed. Washer and dryer has standard cycles, but if you add the app to your phone and connect the units to your network, you can push other cycles to the units. They will also alert you when the cycle is complete. It also offers a night fresh mode so the clothes will tumble at night quietly. These are great units and my wife couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Space Saving!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting used to these as they are smaller than the side-by-side...but love the space they give me in my small laundry room... They are lovely to look at and are easy to use as the "buttons" are in the middle for both units....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except for the people who hooked it up hooked it up wrong and I had water in between my walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful laundry tower

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful unit. I am not the one using it (my tenant) and i believe she is 150% satisfied. Let's hooe it lasts over 3.5 years...

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you so much for taking the time to leave us this amazing review. Our staff will be delighted to read what you have written. We look forward ti serve you again. ^Cris LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love this machine. Quiet and easy to use. Also quite handsome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great space saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the compact design and I love the color. The washer saves so much water as well.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit fits in tight spaces, the wash and dry “talk” to each other - meaning if I do a delicate wash, the dryer knows and sets to delicate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the best laundry machines, I recommend this machines

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Camper!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG wash tower. The 2 man team that installed my unit were absolutely amazing! GREAT JOB! COULD NOT BE HAPPIER!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG Tower utilizes vertical space . Thank you LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased LG tower and I am loving it. I have a small laundry and this unit gives the extra space I need. It works great !

    I would recommend this to a friend