Customer Ratings & Reviews

This sleek combination appliance has been even better than expected. The controls are located between the top dryer and bottom washer, so visibility and ease of setting are perfect. Both washer and dryer are remarkably quiet. The washer tub has a large capacity. I would caution anyone who is replacing an existing appliance to check their electrical outlet for their dryer. Mine had the necessary 4-prong outlet, but this new dryer plug has one prong that is L-shaped at the end. I had to change my outlet to accommodate the plug.

As of now, it has worked perfectly and is just the right size for our space. For those of us who don't have the space for a side-by-side washer/dryer, this product is superior to all other alternatives in the market. So-called "unitized" washer/dryer combos are much lower in capacity. The "stackable" options have the dryer controls on the top so they're difficult to reach. This product saves space and has both easy access to controls and high capacity. Good job. If it lasts at least 5 years this will be the perfect washer/dryer.

First impressions, this is just a beautiful set. Our previous set we got used from my son and while it worked fine, was just getting old and we thought we would splurge. Very happy we did. Oddly there are not that many options for stackable washers and dryers. Guess this set up is not as popular? Being stackable though, the set takes up so much less space, love that part. I also plan to build it into a wall, so this set up will work out very nice. Bestbuy delivered it free and took it downstairs into the basement. So glad they did, I sure would not want to do all that. The delivery person also went over some things, he seemed to know the unit. It comes all assembled. You just need to remove a couple shipping bolts, hook it up an it's ready to use. Of course the dryer has a water hook up, so I did need to get a splitter and extra hose, no big deal, I knew that. Has Worked almost perfectly from the start. While it has worked well, as I said it is almost perfect. The only small issue I have is the dryer. It is a smart dryer, so it decides when your clothes are dry. Seems like a good idea, and an energy saver, but I find that some times the clothes do not always all get completely dry. You can feel some to be slightly damp. Not wet, just very slightly damp. You can try running it again, but it will just decide the clothes are dry and be done. Maybe runs for a minute or so. I always turn the heat setting as far up a it goes, and can not see any other setting, so guess that is the tiny flaw in the dryer. Not terrible, just trying to be detailed. Also, I rarely use the refresh feature, think that is what they call it, with the water hook up for the dryer, so not sure how to use that. It's not easy to figure out. Small thing though. Only other concern is, if it ever breaks, how expensive it will be to fix. But when you get fancy stuff, I guess that is part of the deal? Fingers crossed I won't have any issues. Put plenty of loads through it so far and no problems. Overall, we do love this unit. It is beautiful and works great. Would recommend.

Pros: Holds large loads Controls in the center, easy to reach Quiet Cons: Only one - there is a drainage tube that has to be emptied after every use. It is located at the bottom of the tower. If you have mobility issues this could be a problem. You have to crouch on the floor to reach the drain. For us old folks this could be an issue. Seems there could be a better way... It’s a pain in the “A”!

This is a tower washer/drier with 5 washing options installed and a 6th that can be downloaded via the LG ThinQ app. I have not downloaded the app which gives the "rinse/spin" option that can be added via wifi. If selecting "normal" the washer will detect the weight of the clothing using AI to know how long it needs to wash for. For a full load, it's about a little over an hour without the prewash button being used. The AI helps when clothes are placed in the drier, as it will auto select a drying time for the clothes based on the AI from the washer. Other washing options include "heavy duty". "bedding", "delicates", and "speed wash". Bedding is only to be used when washing heavy covers per the instruction booklet. I have placed light weight sheets/pillow covers in the washer on "normal", and it takes less time compared to the bedding option. Delicates I have not used, but instructions note that it is for silks, dresses, or dress shirts. Speed wash is a godsend as it allows one to wash clothing within a 15 minute time frame. Very good for getting rid of new accidental stains or spills on clothing. Overall, an excellent washer. This is a high efficiency washer, and should use only liquid HE detergent although, pods work too, but only if you're using a full load. This washer saves water. Only complaint I have is removing stains from rags which do not seen to come out easily. Hopefully 5 years down the road it does not leak.

The LG wash tower has all the bells and whistles and works amazingly. The capacity is excellent and the clean superior. Aside from the fact the washtower must be level or it moves would be the only real downside to it. The only reason I gave four stars is because of Best Buy and their pi** poor Customer Service, including corporate. The first unit I purchased and had flooded my home on its first test cycle. The replacement was finally delivered 12 days later after I spent hours trying to convince corporate that it shouldn’t cost me more to get a running washer and dryer comparable to the washtower I purchased. They literally left me without any way to do any laundry. Then they wanted to extort me and make me pay for a difference in the geek squad pricing since the model I purchased is open box and even though they had other open boxes which I was told were not able to be secured for me by corporate so I had to pay the difference. Finally, someone at corporate came to their senses, and my new washtower was delivered and installed. Spending close to 2k didn’t phase the folks, the Best Buy corporate but after consistently documenting and presenting them with cold hard facts, Best Buy reluctantly did replace my faulty wash tower and started a property damage claim. However, they still, want to avoid accountability and are trying to put everything over to LG. SMH.

Great customer service from salesperson Michael and both store managers. The unit was an out-of-box item that I purchased. I was not looking, but the price was right and I am extremely pleased with my purchase. I would highly recommend this unit and the Muncie store. This product surpassed my expectations with how efficient it is. I like the smart features that communicates load information from the washing machine to the dryer. I am looking forward to connecting to my home network to explore other smart features.

Looks good/works great. Good option for limited space or to expand space. Easy access through doors as well as easy to operate controls for both at mid-level.

This is a nice set. Controls are set in the middle and easier to reach!! Big help for me. Isn't it always the case that you have your machine die and are in a panic to find a replacement? This set, which is all one and attached together was a nice choice. I loved my Maytag Duet and it made it to 10 years with no issues. I like American made, but due to availability of stackables, went with an LG. I really like that the controls are easier to reach, as other stackables, not one unit, are set at the top and for someone height challenged, it was always an issue. Nice and quiet, with controls that are simple to figure out. I am pleased with my quick decision!

Love my new washtower! Works beautifully, fast, efficient. Read the manual, be aware that filter drawer bottom left corner of washed should be cleaned/drained every few weeks, and be sure to tighten drain and basket plugs well! We had a little flooding because was not done well. But not the machine's fault! Does a lot of laundry in a little space, great capacity, controls so easy to use. You'll love it!

Easy to use and quiet! Worth the money! I would recomemd this to anyone!

I am so happy with this wash tower. It's quiet, efficient, looks GREAT in our mud room, and I love how it gives you an indicator of when something is off. Such as a small load, or you need to clean it! This is mine and my husbands first LG appliance and if they work as well as this, then when we finish remodeling our house I want to get all LG throughout the rest of the house!

Absolute love this set!!! Its definitely a game changer and a space saver! If i had to purchase again , i would!

Works great so far, fairly compact size means it fits in our laundry room closet perfectly.

Works great! Works for small places. It lets you know when the washer or dryer is done.

The best washer and dryer wash tower you can buy for the money. If you’re looking for a space saving, high quality, reliable, and aesthetically pleasing unit then this is the one. If you just want something to wash your clothes and don’t care about anything else, this can do that too! However, this unit is SOO powerful for its size. Yes, it’s full size but it’s also moderately compact. We have done about a dozen loads and each load has been incredibly clean with no issues or quirks. There’s the “100” and “200” model (which is in the serial number), and we recommend the step-up. Why? Not because it’s the most expensive but rather it has some pretty sweet features. For example, there’s a turbo wash that really makes washing small loads or quick loads enticing. I find myself doing quick loads more than full loads, which also saves water and money. Secondly, the dryer has a steam feature that is absolutely incredible. I didn’t initially think it was worth it but if you need to freshen up some sheets, linens, light clothing, or anything before pre-ironing (or not) this feature will do you wonders. I could continue but I think this unit speaks for itself. For the price and what you get, including the control panel being centralized between the washer and dryer, it can’t be beat.

The item is very compact and provides excellent space saving. Ease of operation is very good. The dryer does not seem to dry clothing while on the delicate cycle. It dries very well on the bedding cycle. The need to drain water at the bottom of the washer after each wash is inconvenient. The delivery and set up was done in a professional way. Delivery gentlemen were superb. Overall, we really like the washer/dryer combo.

Works wonderful and saves space. I would recommend to someone who wants a system that does speed wash in 15min!

Love the design, works great so far. A lot quieter than our last Washer and Dryer.

I've had this purchase for past year and am very satisfied with it - multiple options available for washing AND drying and doesn't take up the space the previous wash/dryer I had before. The machine runs quietly and easy to clean. I would recommend it to a friend.