Customer Ratings & Reviews

Purchased this product as a gift to our daughter as she moved to her apartment. The color is lighter than I expected. The controls are conveniently located within reach than the regular washer and dryer stacked together with adapter. Washing machine is relatively quiet and dryer works very well in quickly drying clothes. Only used it a few times and so far it’s great. Overall, very happy with this purchase.

quiet, fits well in our remodelled laundry room. good sized load.

Awesome product. Saves space and it works beautifully. Would recommend these units to all.

The mashine is quiet, runs beautifully and easy to manage

We needed a stacked washer/dryer due to limited space. Pro's, This washer/dryer was a fair price. It fit well in our limited space. It washes and dries nicely and looks great. The unit also accepts large loads of laundry. Con's, The washer and dryer have limited options. For example if you want to touch-up dry something for 10 minutes you cannot. Some of the settings require you to use the LG app. The app is also limited. Many settings that expensive units have are either not available or have to be used from the app such as spin only or rinse only. Bottom line, if you don't care about a lot of setting choices and only the basic settings, this washer/dryer unit is a great value.

Excellent machine. No noise, is easy to install, and works really well.

Excellent Customer Service! Love the Washer Tower. Super Nice. Fits everything. Also very quiet

Good product in general, just be careful when to remove back covers

Terrific combo unit purchased due to highly rating by Consumer Reports. Energy efficient, washer has water saver and dryer dries clothes much faster than previous unit. Also very quiet operation and many cycle options to select just what is needed. Love the mess free detergent area and easy to clean filters. Had unit about a month and still happy to do laundry.

Very nice unit large capacity works great.item shipped quick installers were great.

LOVE THIS WASHER AND DRYER! TAKES UP LESS SPACE AND WORKS GREAT!! I GIVE IT 5 STARS! QUIET BUT FIERCE!

Excellent product, terrible delivery. This was a tight fit and the installers said the dryer vent kit was too short. They didn’t hook it up at all. I had a friend come over and we spent two hours getting this beast ( over three hundred pounds) out so I could hook up dryer vent hose and stretch it to the full 8 ft length. Amazing it worked! Terrible delivery and hook up. These are contract labor not Best Buy employees! So free delivery and installation is worth what you pay NOTHING!

It's awesome! I never had an electronic washer/dryer. This machine has unique features. Easy to follow the button electronically. LG has created a smart machine that is easy to operate. The clothes smell great after drying. So far, I really enjoy using the (high tech) LG Smart - Electric Dryer Washer Tower with build-in intelligence. Smart machine!

So far so good! Love the graphite look and “trim” size (unit is trim hq). Not overly large as true separate units when stacked are. Controls are easy to access. We installed the units ourselves and it went just fine, especially after the BestBuy reminders giving us an idea what we were needing to do. Have only used the units a week now and no problems!

Love this WashTower. It is easy to use, a lot of room for your laundry, super quit and stylish

Excellent quality and beautiful color. This really amped up my laundry room style. My large family keeps laundry going all day and this holds up well to it.

Beautiful looking machine. Nice, sturdy quality. Quiet and high tech. Fits a lot of clothes and cleans thoroughly. Made very well.

We had a perfectly working top loading washer and dryer, that unfortunately we needed to replace after the town’s pipes got blocked and sewage backed up into our washer. We did lots of research and decided to get this stacked front loader washer/dryer combo. From the minute we got it the washer has never drained fully after a wash. There is always a couple inches of water left sitting in it and clothes are therefore sopping wet in a puddle of water. We had the LG people come out *twice* and they literally told us “it doesn’t have the power to pump the water out fully because it’s an energy efficient machine and it therefore doesn’t have the same power as the non-energy efficient machines from the past- but don’t worry you bought a really good machine”. Thinking the first guy surely didn’t know what he was talking about we asked a second guy to come out and he confirmed the same- the machine isn’t powerful enough to empty the washer of water fully so there is apparently always going to be a puddle of water your clothes are sitting in when the wash is done that doesn’t drain from the machine. My husband is an engineer so he jimmy rigged a new pump which drains the machine now but it shouldn’t come to that (picture of that new pump my husband made below). Don’t waste your money on this “energy efficient” useless machine. (Also, BB delivery is a joke, cancelled the night before, rescheduled for a few days later, then apparently the guys can’t carry down three basement stairs through a bulkhead door so it was delivered onto our grass and my husband had to get it in himself- another picture of that)

Very quiet, hope it will keep working so good! And the dryer drying so fast!

This has been a big upgrade in our laundry! We wanted newer machines but space was limited and this worked out well. I had never been a fan of stackable one unit till this! I love the capacity and how the dryer knows the settings already from the wash. Love that I can be doing other things and my watch will notify me my laundry is done, and being able to delay a start is a great feature as well.