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Customer Ratings & Reviews

$1,899.99
Save $600
The comparable value is $2,499.99

Customer reviews

Rating 4.6 out of 5 stars with 2781 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,781 reviews
  • Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions but had a small hole in drain hose so had to replace it. Other than that it washes and dries clothes…..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of this all in one. It's easy to move clothes to the dryer. cons - the standard settings are not all easy to make changes to, especially on the dryer and the capacity of the washer seems less that the dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for short people but the software needs help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that the controls are in the middle since I am on the shorter side. The only thing I will say is that they don't make it is easy to connect it to the app which is disappointing. I tried for a few hours to get it connected but it would only connect to my hotspot which is not ideal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t hesitate, it’s worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer combo is super space saving and works with super small loads and high capacity! I’m so glad I made this choice! It has bee. Worth every penny. Also, the customer service through geek squad is AMAZING!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy It!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this set!!!! Wish I would have purchased it years ago. Clothes come out so clean and it washes and dries very quickly. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect washtower

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m someone who loves “toys”. Never thought a washer/dryer would be one. Not only does washer & dryer talk to each other (dryer knows what option you used in washer) and both can text when they are finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better ergo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more convenient than typical stacked front load laundry units. Both doors opening the same direction and the washer and dryer controls being in the center are definitely worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    damaged very time

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unit is fine... but delivered 3 times and every time with damage. from HUGE bashed in sides to smaller dents. it is terrible that I still can't have one that looks like the one in the store! It works fine, but still has dents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man oh man, I got this bad boy on sale. 800 off was a flash sale, had 250 in rewards. Scored it for like 1.250. My wife has crowned me the cheapest guy she’s ever known. Awesome product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small capacity but great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, love it! Have encountered an issue twice with towels and sheets in washing machine. It is a little small on capacity and had difficulty getting up to speed on spin if items are too bulky(even when not overfilled). Resulting in soaking wet towels that need to be pulled out and redo spin cycle with half at a time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Money Spend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got delivered on time. Excellent investment well money spend. The dryer light up inside when it's done drying, also both dryer and washer makes tones when it done. I love it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement to the huge front load washer/dryer I had prior with most of the same features. I will say the rubber seal(?) on the washer is much easier to clean & dry then my former unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who Knew?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying this LG Wash/Dry Tower, I had no idea how much I would use the steam in dryer. Love, love, love my new washer & dryer!! Use the dryer steam fresh cycle almost daily!! Great benefit!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and several different cleaning options. Clothes come out like new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer/Dryer Towel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for a few weeks, but seems to be working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! So glad I purchased them. I love the app for it as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this tower!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy we purchased this tower! It washes clothes in half the time of my old washer thanks to the turbo wash setting. The dryer is fantastic. I love all the settings on both the washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Tower

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my LG washer/dryer tower for a little over 2 months and have been outrageously pleased. Delivery and installation was quick and smooth. Really like the speed cycle option, as well as steam fresh.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 3 out of 5 stars

    Modern, for better or worse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans and dries well. Much more thorough than my last set. The washer makes an odd knocking sound at no real pattern. LG also sticks a sketchy arbitration agreement to the outside that I recommend opting out of.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Jovelyn LG

  • Rated 5 out of 5 stars

    Very happy customer!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this unit for 9 months now and haven’t experienced any issues. It’s a beautiful washer/dryer combo. Best on the market. Would definitely buy it again.

    I would recommend this to a friend