Customer Ratings & Reviews
- Model:
- WKEX200HWA
- SKU:
- 6420308
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.
This summary was generated by AI based on customer reviews.
Everything works as expected!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using it for a few months without any complaints. Push notifications when the washer/dryer is complete is great.
I would recommend this to a friendTower washer and dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had them since June 5. So far so good.
I would recommend this to a friendLG Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so far—many options for different situations. I used the speed wash a lot for my boxing wraps!
I would recommend this to a friendGreat LG combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great LG combo washers and dryer. It washer quick and dries quick.
I would recommend this to a friendBeautiful space saver!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works beautifully! What a brilliant idea to save space! This W/D/ combo has all the features that I would ever need for washing/drying. I especially like the steam features and the energy saving dry setting.
I would recommend this to a friendPlease So Far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm truly please with this laundry center, The only reason why didn't give it 5 stars is because you need to drain the pump filter depending on how often/ loads you wash. Filter is on the lower right hand side.
I would recommend this to a friendAmazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer/dryer unit. Very quiet wash and dry cycle that gives off a nice melody when your clothes are finished washing/drying.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent combo. I would definateky buy again and recommmane everyone to buy.
I would recommend this to a friendGood laundry center!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a good purchase with this laundry center, it works great and the phone app is amazing
I would recommend this to a friendMrs
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was a dent in the back of the dryer. They were suppose to contact us with credit for this dent. Never did.
I would recommend this to a friendWasher and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful product quality seems excellent. Couldn’t be happier with the service at Best Buy so far. Thank you.
I would recommend this to a friendLove our washtower!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watchtower is the greatest I'd highly recommend it to anyone. The people from The geek squad installed it in no time at all and it's worked great ever since
I would recommend this to a friendPoor delivery and follow up Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy open box and don’t expect Best Buy to deliver when they say they will. Worst experience ever trying to get what I paid for. Then on top of waiting forever to get it delivered, after it was delivered, the drain hose was broken and sprayed water everywhere. Getting that repaired was another whole circus and wait. The system Best Buy used to track parts is not connected to their scheduling system, so even though the part arrived in a couple of days, the scheduling system kept canceling the appointment because it did not know the part was already delivered. Get it together Best Buy.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Glynn. Thank you for sharing your experience with the LG Washer (WKEX200HBA) model. We appreciate your feedback and understand the importance of a smooth delivery and setup. You can contact Best Buy customer service at 888-237-8289 for assistance and solutions.
While LG doesn’t handle third-party retailer logistics, we’re here to support you. If your unit’s drain hose is damaged, check the connection and ensure the replacement hose is securely attached to prevent leaks. For installation and maintenance guidance, visit: https://www.lg.com/us/support/product/lg-WKEX200HBA.ABLEEUS. If you need further assistance or want to confirm your unit's operation, email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy
Thank you for your help!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love shopping at BB. They always are very helpful in making decisions on products..
I would recommend this to a friendAwesome washer and dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and dryer. It comes already stacked. The depth of the machine was perfect for the utility closet-I was able to close the doors!
I would recommend this to a friendGreat product and lousy delivery service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, very satisfied, although the company contracted by Best Buy for delivery and installation give a terrible service.
I would recommend this to a friendnot extremely happy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a smell from the washer, if you don't leave the door open all the time. I don't want to have to leave it open. I asked about this before purchasing this set, and was assured that the company had taken care of this issue.
No, I would not recommend this to a friendLggggggs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my washer dryer combination it is absolutely wonderful that’s all I can say I would recommend it to anyone or anybody
I would recommend this to a friendNew washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this product about a month and I love it!
I would recommend this to a friendVery pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery team were great and I am satisfied with my purchase.
I would recommend this to a friend