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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $2,499.99

Customer reviews

Rating 4.6 out of 5 stars with 2699 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,699 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    WashTower is pretty sweet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use, pretty straightforward operation, plus a bunch of features, including smart functions and downloadable cycles, as well as phone notifications to alert when cycles are done. Very large capacity, and pretty quiet operation as well. Looks pretty sharp as well

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Overall performance, Space saving

    Rated 5 out of 5 stars

    They work well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own two of these units. One in our winter home and one in our primary residence. We like the look, ease of use and space savings. Hove owned the one in the winter home for three years and it works very well. The one in the primary is only two years old.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and gets the job done while saving a lot of space. The controls are located in a perfect spot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space saving

    Rated 5 out of 5 stars

    Best washing machine ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I could say is wow! This has been an excellent washing machine! It’s also a space saver. Runs great and I have Alexa remind me of my loads. The app also give great information.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Love This LG Washer/Dryer Tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG wash tower is a gem! It has all the features I was looking for and more. It is easy to use and very quiet as well as energy efficient. Working with the Best Buy sales team was effortless. We purchased and had delivered in less than 5 days.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Space saving

    Rated 5 out of 5 stars

    Extremely Satisfied.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from side-by-side 5-year old Samsung set and wish we'd have done it sooner. Our laundry room was tight on space and this was the ultimate solution. Quiet, efficient and the smart functions are amazing. Highly recommended.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Ease of use, Overall performance, Space saving

    Rated 5 out of 5 stars

    Great washer/dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly. Looks great. Washes and dries great. Easy to fill. Space saving. Great price from BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Love it! Ai capable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this. So sleek and compact. Very very quiet and cleans great! So many different options available for your laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practical functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking easy to use. Lots of space for blankets and clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Size

    Rated 5 out of 5 stars

    Great compact unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my granddaughter and her husband and new baby. They have a small space for the washer/dryer and this fit perfectly. She said it's quiet, easy to use and has smart sense so the dryer doesn't run longer than necessary. Definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Simply the best for the investment and space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully designed, quiet and easy to operate are reasons I love my LG Wash tower. I haven’t explored some of the newer features like steam, but I plan on doing so soon. The Wash tower replaces my fifteen year old stacking LG washer and dryer, also reliably great machines!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Overall performance

    Rated 5 out of 5 stars

    Performs better than anticipated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and simple installation. Cycles are quiet and dryer is especially efficient, even as a stackable unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smarter than me washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is so beautiful and functional! I love that it is a seamless stacked unit so you don't battle the constant additional rattling with individual units. My only feedback is I wish there were more setting to be able to manually adjust the water temp, speed etc of each load. The washer and dryer AI tech believe it knows best and will auto adjust as needed with each load, but some of us have trouble trusting expensive clothing to technology sensors. To it's credit, I've not had any issues with clothing being damaged or shrinking, so maybe it's time to let go!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Stackable Washer/Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and the functions are exactly what I had on my “need” list. It’s a very quiet stacking unit and it’s got a streamlined look. The capacity is AMAZING! It will wash a king sized comforter easily! The control panel is very easy to use, it’s got an auto sensor for load size and adjusts, the steam setting is wonderful for those large items/towels etc and it’s got a great “tilted” interior drum in the washer that drains every bit of the water during the spin cycle! My clothes have been very clean and the water extracted so well that dryer time is less that it ever was before. Very happy with both the washer and dryer for both functionality and esthetics! Would purchase again and recommend!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    LG WKEX200HBA worth every penny.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace an older Frigidaire laundry center in our apartment that was starting to get very noisy. In comparison, the LG WashTower is very quiet, does not vibrate or make loud noises and seems much more efficient. The app and alerts when a cycle is finished is a nice touch (much more convenient than I expected) and the steam cleaning option in the dryer is great. The AI and programming options definitely have a bit of a learning curve but it is certaintly not difficult to learn and we are very happy with our purchase. Best Buy installation and haul away service was also top notch and professional and they had our WashTower delivered and installed on time and as scheduled.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wash tower has been great so far! Quiet, efficient, and would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. My fiance and I just bought our first home with a very tight laundry closet. A stackable unit was the only thing that made sense. Super happy so far with the unit. It is quiet, cleans and dries very well. Our laundry closet is attached to our living room, but with the laundry door closed we can barely notice when the unit is running. Lots of space for big loads, blankets, bedding, etc. Nice features too. BestBuy install process was very easy-- they showed up on time, quickly got the unit inside and hooked up, and tested the unit to confirm it worked properly with no leaks. Good experience overall.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Terrific machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer and drier combo. Very elegant and doing its job in excellent way. Very efficient and silent operation.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good space, saving washer and dryer. Plenty big washes the clothes. Great you can even listen to music if you want while your clothes are being done. I love the sound it makes you could leave it on or off we’re leaving it on so you can download the app. You don’t have to download the app, but you can download the app and it’ll tell you when your wash is done and Your drying is done. only thing I don’t like is that the washers on the bottom and not the top I’d rather it have been on the top but that’s fine. It works great. It does what it’s supposed to do and alert you when something‘s wrong or is done again you can have the music on or off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Space saving

    Rated 5 out of 5 stars

    LG Turbowash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use preset functions, quiet, efficient. Gets clothes dry on time. Great space saver. I haven't tried the app or used anything other than presets, so can't judge that just yet. Only have run 2 loads so far.

    I would recommend this to a friend