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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $2,499.99

Customer reviews

Rating 4.6 out of 5 stars with 2679 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,679 reviews
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Second times the charm

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit I received was not good. The washing machine sounded like a turbo jet and it was just unbearable. Even after leveling, the unit bounced around and made so much noise. The dryer also would stop before my clothes were dry. I called BestBuy immediately and they sent out a replacement. The new unit work’s beautifully. It’s quiet and I have no issues so far. And just to clear up any confusion. The dryer DOES NOT come with a plug. Makes sense because they don’t know what kind of outlet you have. I have a 4 prong outlet and connected everything myself. The directions are right on the back of the dryer or look up a YouTube video. It’s a pretty straightforward install. Plug cost about $30 extra.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best stack washer/dryer ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful (if a W/D can be considered as such) and sleek in design. Surprisingly large capacity and relatively quiet. Love that the controls for both units are waist high (no ladder needed for the dryer) and thats its a “smart” appliance….so i get notified through my LG phone app when a cycle is complete

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit to conserve space, which it has. I also like that it's easy to load, because my fiancée is disabled and had trouble with top loaders. The machine itself cleans and dries effectively and has many settings to choose.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect stackable for short people in small houses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had our wash tower for almost a month and it's exactly what we wanted it to be. We've used it almost every day with zero problems. Even the remote start that I thought was silly has come in handy. I'm glad we paid for delivery and installation because this thing is HEAVY. Installers even struggled a bit with our two back porch steps. Installation items did not include the steam kit for the dryer so I bought one the day before and the installers took care of it for me. Now I just need to figure out what kind of pantry to build into my new open space.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate your fantastic review and are delighted to hear that you had a seamless shopping experience with us! Our team works diligently to ensure that our products meet your expectations and are delivered promptly. Thank you for choosing LG, and we can’t wait to serve you again in the future! ~ Tanisha LG

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    LG wash tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good size washer and dryer that takes up minimal space. Great color option. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Space Saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit. Did not solve the depth problem issues in my laundry room but overall a great footprint space saver. Easier to get laundry out of the washer than I expected. Since this is fully touch screen operated it’s taken time to start every load. So far quiet and efficient. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color not nosy easy to used it, good brand LG is one of the most trusted brand for washing machine. It comes with 6 Kg capacity with blue white color. LG is award winning brand. With LG Inverter Direct Drive Technology, the motor is directly connected to the drum without the use of a belt or pulley. As a result, minor mechanical parts dissipate less energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big machine for a tiny space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect fit for a small space and it does a great job. The machine is keeping all the promises LG made in the descriptions and I am grateful to make better use of a closet. Seriously, it’s a very small space and I didn’t need to buy a very small unit to fit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I recommend this Washing Machine!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Washing Machine, because it’s all in one place, so you don’t get tired, and because it washes clothes fast and cleans it well! I recommend this product for anyone who wants or is looking for a Washing Machine!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Excellent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall size of the dryer and washer combo is very convenient to fit in small spaces. The panel control is located in the correct position this easily allows me to access it. I may load a lot of clothes in each cycle.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product, Marlen. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    White LG W/D Tower: Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer. It's quiet and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Buy is the Best Way!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went elsewhere and got burned just like my old dryer was burning clothes. I couldn’t be happier with this wash tower. The guys who delivered & installed it , upstairs, were A+! Why did I waste my time at Home Depot? Never again! Best Buy is the best place to buy major appliances! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 washer/dryer unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this unit. It’s fits perfectly in my small laundry space and its so efficient when running. It even has an app that notifys you when your wash/dryer load is finished. Definitely recommend to anyone looking for a compact yet powerful unit

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it… stop looking and buy it.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful set. Don’t look any further… I love the way it lights up at night and I love that it sends a msg to your phone when the cycle is complete… it’s big and beautiful… it took me six months to pick one out and I’m so happy I took my time in doing so…

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great unit! Love the LG wash tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the LG new wash tower. The compact size of the unit is amazing and you don’t lose the space inside. Can still wash the same size loads that I could with my side by side separate front loaders. The only con I can see to it is the washer is very low to the ground. So someone who is 6’1 you do have to get down on your knees to get the clothes out of the washer. The IQ technology to have it alert me on my phone when it is complete is a great feature! Reminds me I put laundry in since the unit is very quiet.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Can't wait to welcome you back for your next product review! If you need more assistance with your LG Front Load Washer, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info, or call us at (800) 243-0000 and we'll be happy to assist. Jolly LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this tiwer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I left this exact set when I sold my house and bought it again for my new house. It’s quiet and the washer gets the clothes cleaner than any other washers I’ve had. The dryer is super quick too

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Operates great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually really like this stacked combo unit. Plenty of pros and only a few cons. The unit firs great in my laundry room and is slim enough to allow me to put a folding table in the room with it. Its extremely quiet, I can barely hear it running unless im right next to it. Its very heavy and hard to move around, so if you get one, be prepared and have someone around to help. Most laundry rooms are not set up fpr stackable, so you should also have a plan for covering the cords and hoses

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Love my washtower!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer and drier so far! I love the super easy settings as I run an Airbnb business and get can loads of laundry done quickly! So far I have zero complaints with this washer and drier and it’s SOO quiet to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    It’s Pretty Dope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washtower is fantastic! Very quiet operation, easy to use controls, and sleek looking. There is an app to control things, but I have not used that yet. Smaller size fits the compact space we have, making it more convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect Washer and Dryer Combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower from Best Buy, and I am absolutely blown away by its performance! This sleek, white all-in-one unit not only saves space but also delivers exceptional cleaning and drying power. The built-in intelligence is a game-changer—customizing cycles based on my laundry needs with flawless precision. My clothes come out spotless and perfectly dry every time, all while being energy-efficient. The smart features let me control it from my phone, making laundry day a breeze. Best Buy’s seamless delivery and setup made the experience even better. This WashTower is worth every penny—hands down the best laundry upgrade I’ve ever made!

    I would recommend this to a friend
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