Customer Ratings & Reviews

Purchased to replace a 12 year old LG stacked unit in a bathroom alcove of our in-law suite, not due to any breakdown but more to address difficulty reaching the old dryer for vertically challenged family members. The waist height controls for both the washer and dryer was the most appealing feature, although upon first few uses the quiet performance even on spin cycle is impressive, the controls are intuitive and everything feels well designed and assembled. Liked it so much we ordered a second unit in gray for the upstairs laundry room. Haven't played with smart features yet, that'll be next. Fortunately got both on Labor Day sale at $600 off per set.

So far, I'm loving this unit. It operates efficiently and it's not too loud. Also, having a stacked unit has allowed us to have extra storage space, as well.

Just got them installed and my wife is using them right now for first time. It’s quiet so we really like that plus we had a stackable before. This is a full size washer and dryer, yet isn’t much bigger than our stackable was

Great for space saving. Washes clean and love the dryer. One issue- need to bend down to get things out of washer.

I recently purchased the LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower from Best Buy, and I am absolutely blown away by its performance! This sleek, white all-in-one unit not only saves space but also delivers exceptional cleaning and drying power. The built-in intelligence is a game-changer—customizing cycles based on my laundry needs with flawless precision. My clothes come out spotless and perfectly dry every time, all while being energy-efficient. The smart features let me control it from my phone, making laundry day a breeze. Best Buy’s seamless delivery and setup made the experience even better. This WashTower is worth every penny—hands down the best laundry upgrade I’ve ever made!

Whisper quiet, smaller than it looks, easy to operate. The control buttons are a bit difficult to press and take some getting used to. Definitely love this stacking washer and dryer.

Loved it since day 1, still learning features it has to offer but I would highly recommend it but it’s still pretty soon in my purchase but so far it’s a 10 for me

This is a terrific little unit that fits beautifully into my laundry closet with room to spare. Despite its size I was able to fit my king sized comforter with no issues. It came out sparkling clean and dried so quickly I thought there was some mistake when the alarm rang. I’ve only had it a short time so I can’t speak yet to longevity, but so far I’m very well pleased!

I purchased this WashTower about a year ago when we remodeled our apartment kitchen and it has worked flawlessly. Not only is it aesthetically pleasing, but it is so simple and easy to use. The amount of wash & dry options is plentiful, dry time is fast, and the added smart features are a bonus (although I admit I just recently started taking advantage of the WiFi connectivity). It fits in our kitchen perfectly and has been one of the best appliance purchases I have ever made.

I Love This Washer/Dryer Combo! Full Size for small places. Absolutely Beautiful piece of Equipment! Wonderful lighting and sound tones. Many wash an dry choices plus a steamer for the dryer! A little pricey, but, Well Worth the Money!!!

It is an excellent machine to wash and dry from the comfort of your home ... very easy to use, they no longer have to work from one side to the other .. with the excellent very detailed control panel in the center of the unit ... LG thank you for making our lives easier and to Best Buy for offering us the opportunity to have the best technicians in general ... very pleased me and my family

So easy to use, so nice if you are a bit short and have a hard time reaching the controls on the top of the dryer. Takes up so little space. High quality appliance. Very pleased

This washer/dryer combo is exactly what we needed. My wife is on the shorter side and having the controls in the middle works great. It can easily fit our comforter.

Love the washer and dryer. We’ve had it for two years and never had any problems.

One of the best laundry set we’ve ever owned. Great design with the controls in the middle instead of a stack where the dryer controls are at the top and hard to reach. Full size machine in a space saving design. Finish is beautiful.

Quiet, efficient, pleasing to look at, this stackable wasger and dryer exceeded my expectations!

We love this washer/dryer combo! It is efficient, quiet, and I like that you can control it from your phone and receive notifications on when your load is done. The first unit we received had some issues. The washer would shake violently during the spin cycle and the whole unit would move around. I contacted BestBuy and they had a new one here and ready to be installed within two days! We were so thankful for their customer service team and the installers that made it happen. There are a couple of reasons why I only give it 4 stars. 1.) since both the washer and dryer are electrical/smart technology you need an additional plug for the washer. Our older stacked unit didn’t have this, so we had to run a new electrical box for the washer. 2.) the cord they provide for the dryer is pretty short. In my photo you can see we had it in a pretty small space. Since the installers weren’t able to climb back, my husband had to climb back over the washer and dryer to plug it in. 3.) the installers damaged some of our walls and a light fixture in the process of moving the unit. They didn’t mention it to me before leaving. Upon contacting BestBuy/their service for installation there are a million hoops to jump through in order to get some money back for repairs and it’s just not worth the hassle. Overall, we are pleased with our purchase and would recommend this washer/dryer for anyone looking to save some space, but still have a washer/dryer with a large load capacity.

Could not be happier! It’s like a dream come true! It’s very quiet and almost a pleasure to do laundry anymore! The associate was very thorough about the difference between top and front load machines which really helped make our decision. Very happy with our machine. The quick wash feature is amazing - we can actually wash our queen size plush comforters without having to go to the laundromat.

This washer works well. Love the features my clothes always smell and look clean. Love the LG app to connect to the wifi. I think the AI systems needs some help when it comes to drying clothes its only about 50% right and leaves clothe slightly damp sometimes so i have to add more time to the dryer

Really nice and easy to use washer and dryer combo. It fits well in our small space.