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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $2,499.99

Customer reviews

Rating 4.6 out of 5 stars with 2679 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,679 reviews
  • Pros mentioned:
    Efficiency, Noise level

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer it is so quiet and clean very good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Stackable washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried buying this product else where with no luck. I got on my Best Buy app ordered in seconds...two days later had my new washer dryer combo. The staff was polite and helpful loading into my vehicle. I absolutely love my washer dryer...color is my favorite and how easy to operate.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi there, Debbie! We are over the moon to learn that your LG Smart Front Load Washer is providing you with a five-star experience! We also appreciate you telling us about the outstanding features and abilities it possesses. This drives us to keep enhancing our products and services. Should you need us for any future issues or concerns, reach out to us via Facebook or Twitter by private or direct message using the handle @LGUSSupport. Enjoy! ~Rita LG

  • Rated 5 out of 5 stars

    Reli and efficient washer and dryer tower

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my washer and dryer tower. I have had it several years and it works great and have had no issues at all. The look is sharp and my small laundry room looks great. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Having Issue with Washer section

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered 1 month ago. Working fine but suddenly did not dispense fabric softener. Technician came 1 week ago and could not find problem but suggested using only 1 tablespoon of fabric softener. Still not working properly. Will try one more time to get fixed. If not fixed, will be calling for pick up for return. Also, top dented when delivered. Installation staff said they would report this. I would recommend this appliance if working properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and holds a lot of clothes. washer and dryer both have a sensor knowing when it needs more time and adds it on automatically. its also fairly quiet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Adorable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re like me, and not the tallest of human beings, this tower is perfect for you. Or even if you just prefer the controls for your washer and dryer in one convenient spot, this is also for you. Also if you’re trying to conserve space or just don’t have enough space for a side-by-side washer and dryer, this is a great option. Very straightforward and easy to use, and makes doing laundry fun! Kind of. Maybe.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good for small spaces.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a Stackable, but this is not a stackable. It is one complete unit. My concern with that if one part is mot working, there goes the whole unit.. AI. Wow! If you set your wash for a normal cycle, the dryer cycle is already set. Good thing. Not so sure. One feature I will not use is the wifi for remote. What is great about this unit is that it has a very large load washer and dryer Capacity. I will never again have to take my bulky comforter to the laundromat.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey! We’re overjoyed that you are a part of the LG family! Thank you for sharing details on the amazing features and abilities the LG WashTower possesses! Your opinion is highly valuable and keeps us at the forefront of ideas for making our products easier to use. Keep enjoying it, and thank you for choosing LG for your home! ~Rita LG

  • Rated 5 out of 5 stars

    Mostly terrific

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the LG model WKE100HVA stackable washer/dryer for two weeks now. It has been working great! The washer is programmable to a large extent, although I would like a setting that is only for a custom program- minor objection since the preprogrammed settings are somewhat adjustable- the washer is quiet, but still slightly noisy since it’s installed right off the living room- the dryer knows what setting to operate at based on the washer setting- Pretty amazing! The app is pretty much unusable- I suppose I could call tech support and get help but I think it should just work when downloaded- thus no optional settings can be downloaded- The Best Buy rep that measured the closet the machines fit in was amazingly accurate-tight but fits. All in all, a great set of machines that work very well and look really great- I would recommend them

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks for providing your detailed review! We appreciate you mentioning the quiet operating noise, and the sensor technology that makes your washing/ drying experience so much easier! Please call us at (800) 243-0000 so that we can get you assistance in regards to the Thin app that you're having trouble using. It would be our pleasure to offer your our support! ^Chris LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, and works amazing. Dryer is very sensitive and wish we could adjust that but No issues. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash and dry large loads with less water and energy with this efficient front loading washer and dryer set from LG. One of the best washer and dryer sets on the market, these machines clean thoroughly, are easy to operate, and have proven to be reasonably reliable, despite their many functions and features in addition to saving space in your laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Size

    Rated 5 out of 5 stars

    Best washer and dryer for the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer amd dryer I've ever used. Gets the cloths so clean. Its fits in a realy small area where the old thin twin was barely.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but the D80 code is annoying.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates great except for the fact that I keep getting a "D80" error with the dryer. I have snaked out my dryer exhaust line, as well as the line exiting the house, I have also blown out and cleaned the dryer internals from where the lint trap is. From what I have found, there is no airflow restriction that the code states is occurring.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good unit so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast installation from Bestbuy. This unit is super quiet! It works perfectly in the space we had, and looks good too. Fits a lot of clothing in one wash-even extra large comforters. The little ring tones at the end of a cycle are so much better than obnoxious buzzers found on a lot of other units! We purchased this over a month ago, and are happy with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and drier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! They save lots of space, we were able to add a shower in our small bathroom!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Quiet, efficient, and saving money on the energy bill. Win, win, win.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi James! Thanks for taking the time to leave a positive review! LifesGood when your quiet appliance efficiently runs in the background while you go about your daily life! Should you need any assistance, we're just a click away on social media. ^Chris (Washer model WKE100HVA) LG

  • Rated 5 out of 5 stars

    Space age looking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tenants love this washer and dryer and they fit perfectly in the space. The old pair was leaking and they were without for about a week. After they were installed by Best Buy installers, they were so happy and said they looked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space saver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have own this product about 2 months now, its absolutely save my space and I put a very big storage next to it. I hope it will continue work properly. So far it's fit to my interest and quality is good, my clothes so nice washed. Dryer has a light in the end of cycle and you can see everything. it also very nice high for dryer so you don't have to bent over every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new stackable washer/dryer. What a space saver in my laundry room. It's perfect! I'm very short, and having the controls in the center is so very convenient. The versatile cycle options are right on for every need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGHLY RECOMMEND THIS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this stacked washer and dryer. You can’t even hear them running. Does an excellent job. This is my third front load washer and dryer since 2000. What I’ve learned is keep the washer door open so it will dry and wipe around the seal with a rag. It will keep it from molding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful new set!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful new set by LG. So far, it works great.....I havn't used it for everything yet but I really like the system and my clothes have come out really nice. The controls are very easy to operate and with the tower set-up, very convenient. Saves floor space too!

    I would recommend this to a friend
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