Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$2,099.99
Save $400
The comparable value is $2,499.99

Customer reviews

Rating 4.6 out of 5 stars with 2781 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,781 reviews
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer/Dryer! It’s easy to use and it has so many features, I’m still learning them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didnt plan well to change to a stacked setup

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer were great. The design of them makes for a small profile but jusr as much capacity. What we didnt plan on is needing s much longer dryer cord and the vent draped halfway down the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does The Job

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit meets or exceeds all our expectations. I can recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful & Sleek!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new washer & dryer! Since it is all one system it has a beautiful, sleek, seamless finish! No complaints so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my laundry center. It saves space and has so many option to choose from for your loads through the app. Great buy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washtower

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit for my new house which has an upstairs laundry closet requiring a stacked washer dryer unit. This new model appeared to be ideal for my needs as it is engineered specifically as an integrated stacked system with the controls for both washer and dryer located in the center of the unit for easy reach. Unfortunately, when Best Buy delivered the unit the delivery crew was unable to get it upstairs due to its size and weight. I would recommend this product only for a first floor installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/Dryer Tower

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the space. The unit capacity is adequate and the cleaning cycles are much the same as a standard size machine. Dryer times are effective as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer and dryer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, efficient and design for small spaces.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    We'll see

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my unit three weeks. Loved everything about it until today. Washing tub bushing exploded and distributed themselves all over a load of laundry. LG repair appointment is a week out. Things happen so I'm not faulting a failure and repair. What struck me as odd is LG stating "a factory rep, in an LG marked van, in an LG uniform, not a local repair facility" will be arriving. Leads me to believe they're aware of a problem already, or are sending an factory investigator. Odd, either way.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I am confident that the repair will resolve the problem with your unit. Understandably, it's frustrating
      and disappointing to need repair so soon after purchasing the unit. If you ever have any questions,
      please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook
      at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused.^Venette LG

  • Rated 5 out of 5 stars

    Washer dryer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this washer and dryer. They are extremely quiet compared to my old one. The option to start a load through Wi-Fi is amazing ! Best washer and dryer I’ve owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs Great and Excellent Installation by Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased it on Monday and it was delivered on Saturday. Great installers and the unit works excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG stackable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We love the efficiency and the size of the unit. It allowed us to install additional shelving. Clothes come out fresh and clean and with the app i am notified at the end of each cycle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect washer/dryer tower!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine / dryer combo! For the most part pretty quiet. There are dime Moises that come from the washing machine that are a little concerning but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Combo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the combo. Easy to use. I love the touch panel as well. The quality of clothes being cleaner and the dryer dries the clothes faster than my old dryer. I love the color and easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer dryer combo

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, it's quiet and works well. My mother in law absolutely loves it too, she's always looking for things to wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer/dryer unit combination worked out for our small unit. It is user friendly and we highly recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pre install update

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was the worst.Not truthful and wouldn’t install. Had to get own plumber to handle what was a very simple job. Was also given attitude when mentioned old unit needed to be hauled away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer/dryer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer. Not only is it space saving but its also energy saving. Plus it holds a lot of clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the LG Washtower to replace my old stacked unit that finally died. I’ve been using it for a few weeks now and have absolutely nothing negative to say. It’s a nice upgrade from my old setup. The controls are easy to understand and my wash\dry times have been cut shorter. I included the haul-away and install options with my purchase. No issues with the delivery and haul-away. The install appointment was set for a few days after delivery. Not a huge deal. When the third party arrived to install, they weren’t even aware it was an install appointment, they arrived to “haul-away” again. They didn’t have the necessary tools to install. This was a bit frustrating so we ended up installing ourselves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had our LG washer/dryer for about a week now. I’m still getting used to the dryer functions out clothes have came out damp a few times. I like it overall. It is a little expensive compared to getting stackables, but this unit is shorter which is what we needed.

    I would recommend this to a friend