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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $2,499.99

Customer reviews

Rating 4.6 out of 5 stars with 2698 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,698 reviews
  • Rated 5 out of 5 stars

    Perfect fit in many ways

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product. We had a regular washer and dryer occupying space in a small laundry on a raised platform at the beach. We wanted space to install a rinsing sink for sandy swim gear and a folding counter. We'd looked at stacked before, but with the four-inch raised platform, my wife couldn't reach top mounted dryer controls. This product came to the rescue and we couldn't be more pleased. Not only did it address our needs, but it just happens to work great, too. All at a price less than our next best option. Home runs are had to come by, but this represents an out-of-the-park solution for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer drier combo. Was hesitant to buy because i wanted the washer dryer separate but this looked great. Washes clothes perfectly and clothes are always fully dry. Fits perfect in our custom built laundry and fits everything we have thrown on it. Steam option is a great add on too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great item but arrived dented

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer/dryer have had no issues with is performance only downside for the money we spent and after picking up once we opened the box it had a big dent at the base of the washer that would have happened prior to boxing because box was in good condition. Would have returned but we having been without a washer it would have taken too long to exchange and get a new one.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It's lovely to hear your kind words of appreciation to the LG Front Load Washer. We’re sorry to hear about the dent. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ^Jolly LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Wash tower and styler

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it so far. It is very quiet and comes with an app which is probably way over the top. However so far it has performed very well. We purchased it with the LG style tower. Only downside is the accessories are expensive. Side venting kit was close to $90

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dyer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer combo is very good and very effective. I recommend keeping the washer door open for a couple hours after a load to let it dry out. You can also use a towel to dry the inside window and the rubber lining. This is to prevent any mildew type odors from forming. Other than that, very quick wash and dry and clothes always smell great and come out dry and wrinkle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super machine in a compact space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was 7 weeks after we ordered but worth the wait. The LG Washtower does everything wash/dry separates do in half the space. The washer is 4.5 cubic feet so we can wash our king bedding in one load. It's wi-fi capability let's us customize the cycles from our phones. We had a Kenmore/WP stack before and this is soooo much better.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG

  • Rated 5 out of 5 stars

    Best washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new washer and dryer. It cleans and takes out stains. I also use less soap So it saves me money on laundry detergent. Its big enough to washer my blankets and comforters too. The best washer and dryer I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    2 in 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in size! The washer and dryer is a 2 in 1. Good size for a family of 5

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet, cleans well, and is gentle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this wash tower, it’s very quiet which is very important to me since it’s located right off my living room in a very small house. It seems to clean better and is gentler on clothes than my previous top load washer/dryer unit. I’m extremely pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look! It’s small but you can wash big loads. Love that the controls are in the middle. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv my new LG washer/dryer stackable. Super quiet Modern look Clothes are coming out super clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space saving

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it saves space easy to use . Cleans and dried well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance so far !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washtower! It has been a great addition to our new home so far. At first there was a small issue. The way my laundry room is set up, the hookups for the washer is on one side of the room and the outlet for the dryer is on the other. So the original position the washtower was in (closet to the washer hookups) made the 6ft power cord for the dryer hard to reach the outlet. However, I had my contractor come out to take a look ( as well as another issue with the dryer vent in the wall unrelated to the tower)and it was an easy fix. He reposition the tower and fixed the vent issue in the wall . After that it’s been amazing. I like having it connected to the app and receiving alerts on my phone. It appears to be a lot of customization that I have yet to explore. Which is really cool to have but a bit of an inconvenience to take time to learn.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Best washer ive owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my apartment. Small and not so noisy and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As functional as it is beautiful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most beautiful washer/drier I have ever owned, and its does a fantastic job at getting my families clothes cleaned! When you only have space for stacked machines, but you're too short to reach the controls on a traditional stacked front loader, this is absolutely the machine for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash and dry in a small space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These units are great however, being rather short, it's difficult to remove all of the clothes from the back of the washer. Never the less the washer/dryer do a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love everything about this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this washer/dryer! I am a shorty but can reach everything really well. The controls are easy to reach and use. Clothes come out perfect! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Has worked perfectly for my salon. We love them and quiet which is a huge plus.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Normand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow… love love this LG TOWER WAGING MACHINE AND DRYER COMBO..very sleek looking ,Nice and quiet,the dryer is also very good dries cloths really fast,,,, the team was ver professional and attentive ,and knowledge,,,BEST BUY IS THE BEST.I ordered all my kitchen appliances from BEST BUY also ,,, few years back ,

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Big machine for a tiny space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect fit for a small space and it does a great job. The machine is keeping all the promises LG made in the descriptions and I am grateful to make better use of a closet. Seriously, it’s a very small space and I didn’t need to buy a very small unit to fit.

    I would recommend this to a friend