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Customer Ratings & Reviews

$2,099.99
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Customer reviews

Rating 4.6 out of 5 stars with 2781 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,781 reviews
  • Rated 5 out of 5 stars

    Fits in our small space!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits in our small laundry closet in our condo. It’s nice and quiet. We had a little trouble because the delivery guys switched the hot and cold water inlets, but once we figured that out it was a pretty easy fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous & Efficient

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love her! This has been the most amazing washer and dryer I have ever had. Not only is the machine gorgeous but it is fast and efficient. I wash lots of laundry and this machine cuts down on the time and makes it fun!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but why not supply all the parts?!?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this wash tower. My only complaint, and I can’t figure out why they don’t include it, is that the steam kit has to be purchased separately!! When I checked out I selected every option available to complete my purchase and the steam kit was not even offered separately... I assumed it came with the unit only to find out that now I have to go buy it at Best Buy and figure out how to install it myself. The geek squad would’ve installed it for me if I had purchased it in advance, which I certainly would have if I had only known they were advertising a feature that they were not supplying! Not good LG, not for a $2000 washer and dryer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine lg

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing and dryer machine. Works perfect, couldnt have decide for a better washing machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older LG that we were very happy with. But this set has blown our socks off! Whites are whiter using the same detergent. It dries faster, too! Just can’t say how pleased we are!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Quite!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quite and works great! Got it for my mom’s small place and you can’t even hear it when it’s running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the WashTower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washtower! I love the control panel and all of the additional wash dry settings on the app. It gets my clothes cleaner than my previous washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG-4-5-cu-ft-he-sm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, steam feature A+, easy to load and unload, controls in the middle of the appliance an excellent idea that truly help people not to tall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and efficient laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG machine runs extremely quietly and has many options for laundering your clothes and other items. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and dryer. Works very well and is relatively quiet even when both elements are running at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W/D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combo. Love the smart aspect of the unit. Fits nicely in the space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laundry setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great placement of the controls, very quiet. No shaking or rattling. The stacked washer and dryer give the room more space. Love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed something that would fit in a small area and this fit perfectly. The controls are perfect being in the center rather than having to reach to the top for the dryer controls. It works great and looks great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo washer/dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and operates beautifully. Washes clothes and drys clothes as you would expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Unit for a Small Space

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit to save space in a small room. We purchased this to replace a larger top loading unit and we are impressed at the quality and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my stackable, washing machine and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went so smooth the transaction iti the set up we are enjoying it every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good for me.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was somewhat hesitant about ordering this appliance. However, with Best Buy's reputation and the additional support items I could purchase, I took a leap of faith. I replaced a washing machine and regular dryer which were stacked and made it nearly impossible for me to reach/read the controls on the top. So far I am pleased with the WashTower, Controls for both appliances are in the middle band. Water temps, soil level, type of items being washed and spin cycles, are easy to control and it has auto controls for convenience. I particularly love the extra rinse cycle. So far so good for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silent and wonderful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The washer-dryer combo is super silent. Love some of the features and would definitely recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG ThinQ Washer and Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that brought the washer and dryer were great! they explained how to operate both washer and dryer.I haven't used the appliance that much but so far all is good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, is very time efficient. Does make a little too much noise for my taste.

    I would recommend this to a friend