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Customer Ratings & Reviews

$1,899.99
Save $600
Comp. Value: $2,499.99

Customer reviews

Rating 4.6 out of 5 stars with 2766 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,766 reviews
  • Rated 5 out of 5 stars

    Simple is key.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the wash tower because I wanted something minimal and form factor for my laundry room. The wash tower is supper simple to use, you can even upload specialty washes and dryer setting from the LG app. The wash tower’s simplicity is everything to me, and the quietness will have thinking the washer is not even running. Now if I have to say anything negative about the tower it would definitely be the excess that will be left behind on dryer loads so you would have to wipe the dryer portion down after every load other than that it’s extremely easy and simple to use, and install.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 4 out of 5 stars

    Need help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's malfunctioning and I need help from Best Buy. The machine is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kipdod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, very pleased with washer and dryer. Works great for a laundry because it gives us more space. We feel LG is a good brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellente machine i love it nice customer service i highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washtower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine. It has worked excellent. It replaces my old two piece washer and dryer. Now having one unit with a washer and dryer is awesome and the space saving is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look feel and ease of use. Setting up the app was easy and very rewarding. I am also loving the tune for the ending of cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing space saver!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for saving room, we have now built a pantry in our home with the switch to this from a traditional side by side as well as switching to an electric wall mounted water heater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to operate. Easy to use and cuts washing and drying time in half.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ePerez

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer & dryer. Very easy to use and energy saving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harriet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and functions. Live in condo and fits prefect as stackable. Did side venting and fits perfect. Washes great and hold a lot. Drys threat. So far just love this machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large capacity in a small space.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has this w/d unit so i already knew i loved it. For a stack the washer holds a great deal of laundry and very large pieces. So if you have a small space this is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but mighty.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Fairly quiet. We use as a secondary machine. Not for high capacity. Sits about 6.6’ tall. Note, power and water come from back left side, dryer exhaust on the back right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with washer and dryer!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 4 me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient, and powerful system. We are very impressed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washtower - Excellent Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and is very quiet.The LG ThinQ app helps manage and control even when you are away form the location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !!! Very simple to use and makes thing dry and very clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up since there is no stacking two units. Really simple to use since there aren’t a bunch of different cycles you will never use. Would definitely recommend this set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with our purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit! Love the features and that both washer and dryer controls are in the middle of the unit. Sleek, attractive, and working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer performance is great and the size and the space it gives me, a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LGwasherdryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capacity is great and I like the color. The w/d is easy to use. The 2 guys that delivered it did a great job and they had to bring it upstairs and the stairs curve around. Happy with my purchase.

    I would recommend this to a friend