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Customer Ratings & Reviews

$2,099.99
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Customer reviews

Rating 4.6 out of 5 stars with 2781 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,781 reviews
  • Rated 5 out of 5 stars

    Perfect for Tight Spaces!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a Stackable W/D that was not as tall as all of the others models. This fits in our tight space perfectly and does a fantastic job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new LG wash tower!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, i love the wash tower! It's easy to use and such a space saver but most of all the larger capacity of both washer/dryer is a real time saver from my old machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer & Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service by Best Buy employees and I loved my new washer& dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG ThinQ stackable washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and functions great. Firs nicely in our condo hall closet and replaced a standard side by side washer and dryer. Created more space for storage cabinets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look feel and ease of use. Setting up the app was easy and very rewarding. I am also loving the tune for the ending of cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is amazing, works great and looks beautiful. I love the stackable feature, it fits so well in my space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kipdod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, very pleased with washer and dryer. Works great for a laundry because it gives us more space. We feel LG is a good brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a decent set!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for the price. It takes a little longer to do loads because it takes forever for even the small loads to dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin my Laundry

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small laundry space, this combination worked perfectly. The location of the cycles is convenient and easy to use. The unit is quiet and cleans very well. Best of all it was on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful washing machine and dryer set. I haven’t learned all the bells and whistles. I bought it primarily to give me more storage space in my tiny laundry area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice set, good buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really nice upgrade in our apartment. The set looks great, and works as it should. Best buy did a great job installing as well. All around good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best we have ever had.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall size for the space we have it in. Display is in the perfect spot for a "stacked" unit. All the whistles and bells along with easy to use and access controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great space saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the compact design and I love the color. The washer saves so much water as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quiet machines, easy to use. Nice that the dryer automatically sets in response to the washer settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product! Bought it to get some extra space in a small laundry room and couldn't be happier! It is extremely quiet and has excellent features!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amanda

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans exceptionally well. The ease of use isn’t great because you have to download cycles off the app. You cannot adjust water temps in a cycle, you have to use a different cycle. It’s a little confusing.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. Here's a link that will help you understand the different cycle and options. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the performance of washer and dryer tower combination. So far it has performed better than expected. It has also allowed us have more room in our laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase! It has an auto sensor that knows how much the load is it’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with our purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit! Love the features and that both washer and dryer controls are in the middle of the unit. Sleek, attractive, and working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love this machine. Quiet and easy to use. Also quite handsome.

    I would recommend this to a friend