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Customer Ratings & Reviews

$1,799.99
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The comparable value is $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 2780 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,780 reviews
  • Rated 2 out of 5 stars

    Too much vibration and noise

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It vibrates too much which causes loud noise and unusual sound. We’re getting a replacement so we’re hoping that we just got a bad one. I still gave it 2 stars since I really like how it looks. Will definitely give it 5 stars if replacement lives up to our expectations.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, Hello, Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. This feedback will be shared with our product team. We apologize for any inconvenience this caused. ^Vanessa LG

  • Rated 5 out of 5 stars

    GREAT!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, 10x better than my last one. Love the options it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is a great machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lovely washer. stacked is very nice. no need to stalk two different units

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new washer and dryer! So easy to use and clothes dry much faster than our old dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked out good for us. With the controls in the middle. The turbo wash is a nice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ……………………………………………………………. Fast wash dryer options in app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash Tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash Tower works great. Steam feature on the dryer is outstanding. Wifi is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product looks great and works better. It's quiet and with a high quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great duo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great machines. The only negative point I have found is we cannot reverse the doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good. Installation guys are good too. Love this washtower

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product, Chen. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 4 out of 5 stars

    Good Machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nicely built unit and convenient to use. Just too big to move if we'd need to see anything behind it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    After much debate:

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of these machines. The selections are sparse for specialty clothes. The washer is so deep & low to the floor, that my disabled body cannot reach all of the clothes. The dryer is noisy. The washer spins practically all of the water from the clothes, so drying time is quicker.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not Yet Installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tower has not been installed yet. Can't wait. I'm sure I'll love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. However, 3 months into using it the rubber lining in the washer is disintegrating. Will update

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG wash tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best washer and dryer tower I’ve had so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit, it's quiet and easy to use. Best used with pods instead of liquid detergent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was awesome and nice washer/dryer too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its well woth the cost especially for a smaller house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Setup was easy and quick . Top metal cover was bend a little bit not really noticeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fits in our closet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent washer and dryer finishes loads twice as fast as our old one.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product, Joe. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG