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Customer Ratings & Reviews

$1,699.99
Save $900
Comp. Value: $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 2756 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,756 reviews
  • Rated 5 out of 5 stars

    Washer Dryer Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I am 5'2" so the shorter dryer is much easier for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products. Great delivery time. I highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre at best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is fine. Purchased at your EP outlet. Sent the wrong item first with a dent on side. Had to wait another week for corrrect one. Also delivery guys not the most helpful. Was supposed to get hooked up. Adjustable feet so badly bent on the replacement. Took my husband and i a while to get it leveled and installed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers where quick and got the job done. But they did ding up my walls in the process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Quiet!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet! We like how it does not make too much noise. Just the right size for our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer/Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the washing machine/dryer combo

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them so far. Wish the washer had a light light the dryer. Also should have an option of which way the doors swing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laundry Center-Electrical Issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be prepared. This unit requires 2 outlets. The closet that I placed this in only had 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best tower ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a wonderful tower. Have already recommended to other friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery of Washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery men were phenominal. Over and above. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this combo. Fit nicely into my small space and does a great job on the clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't gotten it hooked up yet, but super great service so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It is wonderful. It fits perfect in my space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice and a great space saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product in the market. Good Value for money.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Leaking within 2 yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started leaking with occasional use (as in 2 times a month) at 26 month mark, conviently so it not covered by BestBuy or LG. You can pay 450 for LG to fix it for you. Recommend trying other brands before buying this unit.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the leak on your LG WKEX200HBA WashTower after about 26 months of occasional use, and we appreciate how important a reliable washer is to your home routine. Leaks can often be caused by factors such as issues with the detergent dispenser, main door seal, drain pump filter, inlet hoses, or drain hose. As a helpful first step, please carefully inspect these areas for any visible signs of water or damage.

      For example, checking and cleaning the door gasket for trapped debris or buildup can often resolve minor leaks. Also, ensure all hoses are securely connected and not cracked or worn. You can find more detailed guidance on locating the leak in our LG support article on front load washer leaks.
      LG Washer – Why is My Front Load Washing Machine Leaking? - https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448

      We’d like to assist you further to explore solutions or service options available. Please send us a private message on social media @LGUSSupport so our team can support you directly. We’re here to help make sure your LG WashTower works well for you. —Renzo LG

  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and products. Easy to navigate this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job.guy came, delivered with safety caution

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    U5 error on washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst machine. Dont buy it. My clothes dont rinse and its too expensive to fix. I was give a quote of $900 or over $500 with another company. Its not even two years old and Im having issues with washer. How frustrating!!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Gaby. Thanks for sharing your feedback with us. We understand how concerning it is to experience issues with your LG Washer (WKE100HVA) model, especially within two years of ownership. We strive to provide high-quality products that exceed our customer's needs and expectations. If your clothes aren’t rinsing properly, we recommend running the Tub Clean cycle, ensuring the detergent used is HE (High Efficiency) and not exceeding the recommended amount. Additionally, checking the water inlet filters for clogs may help improve water flow. To obtain more information, you may visit https://www.lg.com/us/support/help-library/lg-washer-error-code-list--20150140270078. Please send us a private message on social media @LGUSSupport so we can further assist. ^Juvy LG

  • Rated 4 out of 5 stars

    washer dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to love this combo washer dryer but my clothes are coming out very wrinkled.

    No, I would not recommend this to a friend