Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,799.99
Save $800
The comparable value is $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 2781 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,781 reviews
  • Rated 4 out of 5 stars

    Very Quiet!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet! We like how it does not make too much noise. Just the right size for our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products. Great delivery time. I highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it on sale

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them so far. Wish the washer had a light light the dryer. Also should have an option of which way the doors swing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this combo. Fit nicely into my small space and does a great job on the clothes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre at best.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is fine. Purchased at your EP outlet. Sent the wrong item first with a dent on side. Had to wait another week for corrrect one. Also delivery guys not the most helpful. Was supposed to get hooked up. Adjustable feet so badly bent on the replacement. Took my husband and i a while to get it leveled and installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice and a great space saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product in the market. Good Value for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best tower ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a wonderful tower. Have already recommended to other friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer/Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the washing machine/dryer combo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't gotten it hooked up yet, but super great service so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery of Washer/dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery men were phenominal. Over and above. Good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laundry Center-Electrical Issue

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be prepared. This unit requires 2 outlets. The closet that I placed this in only had 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and products. Easy to navigate this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washer and dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It is wonderful. It fits perfect in my space.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't work right for long

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke as soon as the 1 yr warranty ran out. Will cost minimum $400 to fix but could be more.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Eric. Thank you for reaching out about your LG Wash Tower (WKE100HWA) model. We understand the importance of having a washer and dryer that remain reliable beyond the first year, especially when you depend on them for everyday laundry needs.

      When a unit stops working shortly after the warranty period, one helpful step is to perform a full power reset by unplugging the appliance or switching the breaker off for 30 seconds, then restoring power. This can help the control system reboot and may clear issues that prevent the cycle from starting or completing. More guidance here: https://www.lg.com/us/support/product/lg-WKE100HWA.ABWEEUS. We’d be glad to take a closer look and assist further. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help. ^Juvy LG

  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job.guy came, delivered with safety caution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the product we ordered, delivery and mostly installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product with Excellent Installation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits perfect and the Best Buy installation team did a quick and professional job

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ThinQ doesn’t work

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale in Spring and just finished laundry room remodel and installed the Wash Tower. Washer and dryer work good. Problem is the ThinQ app does not connect to the wash tower. Extremely limits functionality. Customer support has been lacking.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette LG

  • Rated 5 out of 5 stars

    Good unit.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noce clean sleek look and does well on ny large comforters

    I would recommend this to a friend