Customer Ratings & Reviews
- Model:
- WKE100HWA
- SKU:
- 6451042
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.
This summary was generated by AI based on customer reviews.
Washes great dries horribly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer works great. No issues love the features. Even though it looks small it fits a lot of clothes. My issue is the dryer. I absolutely hate the thing. Every time I dry something it has to be run multiple times. Unless it’s a very small load I have to stop the dryer and adjust all the clothes. Using it just now it’s been sitting at 17 minutes left for 10 minutes and clothes are still pretty damp and not hot at all. It’s been this way since we’ve bought it a few months ago. So unless you only do small loads of laundry or have a lot of patience I can’t really recommend this thing.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the WKEX200HBA. We’re glad to hear that you love the washer and its features, but we understand your concern about the dryer doesn’t perform as expected.
To help improve drying performance, we recommend checking a few things: Ensure that the dryer vent is not blocked, as this can significantly impact drying efficiency. Try separating larger items from smaller ones, as this can help with airflow and even drying. Adjusting the drying cycle to a higher heat setting may also help with larger loads.
If you continue to experience issues, please send us a private message on social media @LGUSSupport. Our team will be more than happy to assist you further and explore possible solutions. We appreciate your patience and hope to enhance your laundry experience. ^Juvy
- Pros mentioned:Ease of use
Washer dryer combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works awesome. Love it. Recommend this product. Easy to use
I would recommend this to a friend Excellent Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased at a fair price, but the best part was the service we received from Best Buy. The delivery and installation were on time with no hassles. We encountered a problem but it was solved with complete cooperation.
I would recommend this to a friendExcellent piece of machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first LG washer and dryer machine, it has been two years ever since I’ve had it and they’re works awesome, so far so good and no issues whatsoever.
I would recommend this to a friendAvoid installation services from best buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would advise against purchasing installation services from best buy if you want to avoid multiple weeks of nightmare and dealing with unprofessional unqualified servicers. this is by far the worst delivery experience I've had in years
I would recommend this to a friendWell worth the money!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had mine less then a week but used it several times. It is fantastic. Very compact but holds a ton of laundry. I would highly recommend this to anyone short on space.
I would recommend this to a friendWasher/ Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer spins the the clothes so thoroughly, they are barely damp. The delivery men were very knowledgable and most professional. This is the perfect washer/dryer combo for our needs.
I would recommend this to a friendReview of HE Smart Front Load
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its only been a month but so far this laundry center is working extremely well. Its a Energy Star rated device, and is designed for use with HE rated laundry detergents. It comes with a lot of preset functions in terms of washer and dryer selection. My two critique's so far are 1) you have to make sure to drain the washer every few days as part of maintenance. 2) If you do wash a larger load, you may have to run multiple cycles to get it completely dry. Because of the preset functions, its hard to increase the temperature of the dryer between loads,
I would recommend this to a friendAwesome product so far.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We can now dispose of the step stool. So far a great product. Some great features. The wi-fi is just too cool.
I would recommend this to a friendWould recommend to anyone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price. Exceeded all my expectations. Very compact, powerful, quick wash cycles.
I would recommend this to a friendEasy to use and fast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We're please with how well the new machine works. Both washer and dryer work faster then anticipated.
I would recommend this to a friendVery satisfied.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ergonomics are excellent, ease if use is intuitive, quality of wash and dryer output is great. And besides, ... it's a nice looking machine.
I would recommend this to a friendReally nice but door only swings left
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how quiet it is and how it looks like one piece even though it is actually two pieces. Don’t love how the door only will swing one way
I would recommend this to a friendnice and New
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice and quiet, for a washer. spins clothes better than others.
I would recommend this to a friendPerfect for small and large spaces.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washes. I love this new set and the color is so chic
I would recommend this to a friend- Pros mentioned:Overall performance
Works well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like the washer and dryer so far but the delivery drivers damaged our floors
I would recommend this to a friend Laundry tower
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Not too tall to reach dryer. Nice that buttons are in the middle
I would recommend this to a friendWashes great, dries ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good product- washes well. I just can’t get it to dry really well
I would recommend this to a friendLG washer dryer space saver
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this for about a month and I absolutely love them.
I would recommend this to a friendLG Washtower
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent open box purchase! Nice unit! Very pleased
I would recommend this to a friend