Customer Ratings & Reviews
- Model:
- WKE100HWA
- SKU:
- 6451042
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.
This summary was generated by AI based on customer reviews.
So far so good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer can be a bit noisy, but not 100% sure if it’s because of the tight space that it’s in. The dryer is awesome so far so keeping my fingers crossed…very quite and smart drying works perfectly. Haven’t been able to connect it to my wifi network, but again it’s in a tight spot and I can’t get it out in order to take the necessary steps to get it connected.
I would recommend this to a friend- Pros mentioned:Overall performance
It's great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They should have thought of this years ago! Looks as great as it performs.
I would recommend this to a friend Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product it washes the clothes great and it comes out clean
I would recommend this to a friendAs advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised. It’s a little sensitive when it comes to dryer vent. But I guess that’s a good thing. The shorter the distance and avoid bends and turns as much as possible.
I would recommend this to a friendDamage During Installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is great for washing and the dryer is sub par. I’ve had the LG tower installed and the duct damaged during the installation. Since then I have 3 technicians come out to attempt to fix an issue with the dryer duct without any avail. I am now told I have to pay for the next visit. Long story short if the installation is without issue maybe things will be okay. If not, Best Buy may not be able to fix it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tierra. We appreciate you sharing your experience with the LG wash Tower (WKEX200HBA) model. We understand how challenging it can be to deal with installation issues and subsequent service attempts, especially when the dryer is not performing as expected. We strive to provide reliable, high-quality products that exceed our customer's needs. For duct damage and repair concerns, please reach out to Best Buy's customer service to address the situation, especially regarding the cost of future service visits. Explain the issues with the damaged duct and the previous repair attempts to seek a resolution. If you require further assistance with the dryer or have additional questions, feel free to reach out to us on social media @LGUSSupport. We're here to support you and ensure your appliances are functioning properly. ^Juvy
LG Wash Tower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this wash tower. I can reach the control center now because it is in the middle instead of way at the top for the dryer.
I would recommend this to a friend- Pros mentioned:Space saving
LG Laundry Center Tower
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in store at best buy. Upon using it after two months, during the wash cycle a loud banging noise can be heard. The noise sounds like a hammer hitting something hard and hollow. It is not pleasant. Although it takes up little space, I would not recommend this tower.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Homowner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy! Works well. Set up crew was nice - professional.
I would recommend this to a friend - Pros mentioned:Overall performance
Washer/dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer dryer combo works great. I am enjoying it a lot.
I would recommend this to a friend Yy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent very good price thank you very much guys
I would recommend this to a friendGreat Fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent washer/dryer combination. Seems well built, no issues thus far. Fit into a small footprint in a rental house that separate front loaders with a stacking kit would not fit. Check for a fit, this one fits well and functions as a single unit.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was going to purchase the old fashion staged washer dryer and I saw this LG nice looking machine with the same size. The shipping and installation was also great
I would recommend this to a friendLG stacking washer/dryer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good so far but this unit needs 30 amps to run dryer. I had a 20amp breaker. After so many consultations with sales people includung coming to home it was never mentioned. Had to guess when dryer kept shutting off
I would recommend this to a friendAmazing LG brand
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer and dryer ever get yours 100% guaranteed
I would recommend this to a friend- Pros mentioned:Noise level
LG washtower fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased. Much quieter than expected. Great for small laundry space.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking, east to install. Center controls are easy to reach and use.
I would recommend this to a friend LG Tower is GREAT
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love LOVE my LG Washer Drier Tower!! Best purchase I’ve made in a ling time!! Binus… it’s a fun green color♥️
I would recommend this to a friendGood so far
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it 10 months ago and it’s in great shape. It was a bit expensive but I think it was worth the investment. At least for now because I hope it doesn’t break within urbe next 3-4 years.
I would recommend this to a friendDon’t have the item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not have the item yet, the delivery has now been rescheduled for the third time. The first time they messaged that they would be there at 8 but arrived 30 minutes early and left since I wasn’t there yet and they said they only had to wait 30 minutes. I don’t live at the property yet and have to travel. The second time they called me and said the delivery was delayed because the truck broke down and they would keep me updated. I waited 2 hours and then saw on the website my order had been canceled. I then called and rescheduled. The tv installation that was through the in house geek squad rather than the third party contractor was great. They were there on time, did a great job, and kept me informed the whole way.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Bryan. Thank you for reaching out to us about your LG Wash Tower (WKE100HWA) model. We appreciate you sharing the details of your delivery experience and understand how important it is for your appliance to arrive on schedule.
Since delivery and scheduling are managed directly by the retailer or delivery provider, the best step is to contact Best Buy customer service at 888-237-8289 with your order number to confirm the updated delivery date and ensure the item is still scheduled. Once your unit arrives, you can find installation and product guidance here: https://www.lg.com/us/support/product/lg-WKE100HWA.ABWEEUS. If further assistance is needed with your LG product once it has been delivered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can continue supporting you directly. ^Juvy
?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the stackable washer and dryer except for one small problem. When I have to take the laundered clothing out of the washer I have to almost get down on my knees to reach in to take out clothes. I may have to get a small stool to sit on.
I would recommend this to a friend