Customer Ratings & Reviews

Washer and Dryer operate beautifully, with easy to understand panel, and with an excellent finish.

Best washer we have ever purchased! Top of the line and high tech.

I just Love my new LG Smart Load front washer/dryer tower. It is so quiet when either washing or drying your clothes and is very effiecient in the time it takes. Love It!!!

If I can give a little guidance on your next delivery WITH install from BestBuy; DON'T DO IT. The 3rd party delivery company finds every reason not to deliver. And then when they do get there, they do not know how to install it. If the installation area isn't perfectly set up, they do not know how to install. Then on top of that, they will tell you it will cost another few hundred if they are to do anything. My experience and that is just the top-line feedback, was so poor. The appliance itself is good, pricing and financing, are fair, but DO NOT GET the installation. Unless it is plug and play. I hope this helps the next person.

Im in love with this washer and dryer combo,....tgey leave my laundry like no other!!!....i mean it, soft smells clean and is bright!

Fantastic machine does such a nice job on everything from delicates to heavily soiled work clothes. It all comes out so clean and fresh.

We made the best decision with this LG washer dryer combo. It washes great and the drying is even better.

The delivery and the product were great and it’s excellent.

Great product!!! Very happy with purchase, recommending to family and friends.

This thing is great. The AI tech really makes my clothes spin and rinse at the right settings. Pretty awesome.

Great product and the color is as pictured. Only thing you need to know is if you want the steam function to work you need an extra hose for that. It comes equipped with a splitter.

Great unit. Helps to have controls at eye level for both dryer and washer.

Modern, sleek, uses little water, remember additional request to hook water as well to dryer for steam features, as wasn’t done initially, hence 4/5, otherwise it’s nice unit.

While the delivery guys were unable to hook up the hoses, we were able to get that refunded. They were quick and efficient. The machine itself seems to be working well.

But product works with no issue would definitely recommend buying again. Washes clothes, AI is excellent!

Bought so my wife will have an extra set to help her will endless kids laundry. She is happy with them. Can easily reach top dried. The only issue is that some laundry circles are only available through the app.

The washer works great. But the dryer didn’t work and it was brand new. I seen that on other reviews and it’s proven to be a common issue. Even though everyone has been nice and easy to work with. It’s going on two weeks of exchanges and no washer dryer unit. I’m pretty bummed because I put a lot into a recent home renovation and still no relief. Also, my first delivery crew were very rude and tried to talk me out of keeping the unit. Asking “why I want a washer dryer in my unit in the first place and making comments to just take it back because it was heavy. I told them it wasn’t an easy walk up.

We’ve had the unit for over a year now and it works pretty good. I love having the app on my phone and being able to now exactly how many minutes are left in the cycle. My only complaint would be the terrible smell the washer has. I drain the little hose on the bottom every other wash and use the clean cycle with the cleaning tab once a month and the washer will smell great but the following day it will smell funky again. I leave the door open in order for the washer to dry, but it still smells bad. Other than that, it’s a good product.

Aside from just looking great they do an excellent job. I just bought them so I don't have a good sense about reliability. My expectations are quite low having had a really old washer dryer for years

Works as advertised. The custom download modes are the best to allow settings for each type of laundry load.