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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 822 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower for its quiet operation, ease of use, and space-saving design. Many appreciate the cleaning performance and capacity of the units. Some customers express concerns about the lint trap and installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 822 reviews
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent machine. Good energy saver and also water saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer/Dryer I ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Wash Tower exceeder all expectations. I wish i purchased it sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer and dryer combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality. Very quiet and gets the job done, would recommend 100 times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Very quiet. Perfect for a small space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washer/ dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for washing and drying. Was difficult to find out how to connect wi-fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my laundry purchase. Great sales associate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HE washers...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good removing soap. All He washers in general are bad at doing their jobs because the government helped destroy even the basic washing machine. I would go the cheaper route and stay away from any HE machines and save yourself a tremendous headache.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of new washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. Professional, on time, efficient and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    State of the art! Really upgraded our utility room and gave us more room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haa been qorking great not one hiccups it is a good cleaner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking unit and saves a lot of space at the same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer came quickly and packed well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this stack machine. Cleans and preserves our clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wash tower! I purchased 2. My family loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful equipment and It is beautiful and stylish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not recieved yet. Will arrive next Saturday in the am

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer and dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is too low, difficult to load and unload, dryer.. I prefer to chose my temperatures, not the dryer do it, depending on the cycle chosen !

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer. Saves a lot of space and is very quiet!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience with washer dryer delivery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had a nightmarish experience with my washer dryer purchase from Best Buy, and I feel compelled to share my frustration. Delivery and Installation Attempts: I had to endure three failed attempts to deliver and install my washer dryer tower. Each time, there was a different excuse to not complete the installation. 1. First Attempt: They claimed there was a vent issue and said I needed a vent kit. After this, I hired contractors to break down walls and relocate my vent so that the hose would connect easily. 2. Second Attempt: The delivery team then said I needed a drip pan, even though I already had drains in the location. This should have been assessed and communicated to me during the first visit. 3. Third Attempt: They stated I didn’t have a gas line. Really? I purchased the installation service—shouldn’t they provide that? Additionally, when they opened the box, the washer’s rubber housing, which prevents water leaks, was removed, and they deemed it defective and had to return it. Customer Service: The whole process was a complete fiasco. They tried to offer money as compensation for the frustration, but it’s not about the money—I just want my washer dryer. Conclusion: Don’t order from Best Buy. Their delivery team is horrible and completely unreliable. Save yourself the headache and shop elsewhere.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to share your experience with LG Washer (WKGX201HBA) model. We understand that the repeated failed attempts at delivery and rescheduling have caused a significant disruption to your schedule. We strive to provide top-notch products and excellent customer service that meet our customer's needs and expectations. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. Feel free to reach out to us on social media @LGUSSupport if you need assistance. ^Juvy LG

  • Rated 5 out of 5 stars

    Stackable washer and dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. We have been happy doing the wash again!

    I would recommend this to a friend