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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 822 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower for its quiet operation, ease of use, and space-saving design. Many appreciate the cleaning performance and capacity of the units. Some customers express concerns about the lint trap and installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 822 reviews
  • Rated 5 out of 5 stars

    thats how you take care of your clients

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the function and how nice they look together washer and dryer plus Daniel and his crew in Palm Desert treated us very well my family will be doing more business in the future with this store thank you best buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Full Size Stacking LG Washer/Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG washer/dryer is not only handsome but easy to use and efficient. I had a fairly small space to work with (needing to replace an old stacking set) and this model worked out perfectly - since most other full size stacking systems are now taller.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I’m a happy customer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit open box excellent. First I love the color. The unit is the perfect size for small to large loads. My clothes are fresh and clean multiple cycles. The dryer doesn’t over dry your clothe once they are dry the signal sounds. Love the wrinkle guard. No problems or issues I would highly recommend this washer/dryer combo.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fits and looks great in my 28" opening.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a floor model and have had it for 4 days. So far it is great. I love how big the tub is. I was able to use it without reading the manual but will do that so that I can understand the features and best ways to use it. The washer does make a noise when it starts washing, like a thump. Otherwise it is quiet. Going to see if that is due to the dent it has from being a floor model. The washer and dryer have a light come on when finished. The only thing is that the doors show fingerprints or smudges. After 20 yrs I am happy with this new unit that fits in my space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer and dryer.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer and dryer that saves me space! I don’t know why I didn’t stack my old unit but this time around, I have no choice. This only works as a stacked unit but it’s worth it. The dryer does collect a lot of lint on the lip of the dryer and the washer does seem to collect water in the rubber lip. Other than that, it’s a great unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Awesome machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome and does a great job. Its not small but not big either. Fits in a closet well. Would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brake washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer and dryer all good products. I just happened to be in the room during the final few minutes of the spin cycle and as in any washing machine, it was vibrating so what I did I put four vibration pads under the machine as I’m in the HVAC business and the thing works beautiful now no vibration that you could noticeably see or feel pads work great just like the product excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great washer dryer combo.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer/dryer! Great replacement for our old setup and PERFECTLY fits in our laundry room (not an inch to spare). Runs quietly and does the trick. I recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine with one flaw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the washtower. There are a number of different cycles which I can choose depending on the load. I also like that the dryer knows what the setting was on the washer and selects an appropriate dry cycle which I can choose to override if needed, So far I haven't had any problems. My only disappointment is that I wish the doors were reversible. While it said the dryer door could be reversed, I didn't understand where the 2 screws would go on the other side as there were no holes. My laundry area is very small so it can be cumbersome to load as the washer door gets in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it one day, Have done only 3 loads so far so too soon to rally comment. So far everything is working well. Does what we hoped it would do. Nice unit for a small laundry area.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    It's a fit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it challenging to find a stackable unit that would fit in my space. This beauty fit perfectly! I'm still learning the ropes, but with each wash, I'm loving it more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the my purchase! It doesn't make a lot of noise, works well , very easy to use and it's very beautiful! Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer combo me and my wife got our house and we decided to go with these and they are great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the gas washer dryer combo

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful stackable. I couldn't be happier with this find. Super easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg Laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no more compliments for LG-WashTower after my experience with hose connection issue that developed just eight months after new installation. The problem: after installation, cold water rubber hose was rubbing against the dryer vent. The hose melted and started leaking. Unlike individual washer and dryer, the combo WashTower is heavy and one need a heavy person to pull the machine out and push it in. LG would have thought about such scenarios and provided quality hose with the machine and trained the installers appropriately. Picture attached for review.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great stackable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and short person friendly, large capacity washer and dryer. All around great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washday Wonderful!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer works well for many reasons. I wanted to replace the washer and dryer that I had because it was so small but it had to be something that would fit in a closet. This tower fits in the closet and washes bigger loads. I'm still learning about all that it can do but so far I am impressed. It seems like my laundry comes out cleaner and softer than any other washer and dryer that I have ever used. The washer and dryer that I had at my previous home was a good name brand and the top of the line and I base my opinion on this set more so than the set that I replaced at our new home. Also, clothes are dry when the dryer is done, I don't have to turn it on for a few more minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Work Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, space savers, quiet, conserve water,

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Beautiful Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet, large capacity, great technology, super efficient. Love this machine. Bought 5 year Best Buy warranty because it is one unit. Anything goes wrong, whole unit is down. Warranty is a good investment!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice High End Full Size Stackable!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stackable set is nice, sleek modern awesome color. They have plenty of room inside, has everything with nice controls & easy to use. Washer is great, no problems & the gas dryer is fast without frying the clothes. Definitely recommend.

    I would recommend this to a friend