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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 485 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the quiet operation, ease of use, and cleaning efficiency of this washer and dryer. They also appreciate the space-saving design and the large capacity for a stacked unit, frequently praising its sleek appearance and intuitive control panel. While some find the unit heavy, the positive feedback overwhelmingly focuses on its performance and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 485 reviews
  • Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read all of the reviews about leaks. Put the right amount of detergent in and you won’t have an issue. I used too much one time and about a quarter of a cup of water leaked out. Never happened again. It does a nice job washing clothes. That’s it’s job, right?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Washer and Dryer Combo!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in love with this washer and dryer combo,....tgey leave my laundry like no other!!!....i mean it, soft smells clean and is bright!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the only washer dryer combo you want!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic machine does such a nice job on everything from delicates to heavily soiled work clothes. It all comes out so clean and fresh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Washer Tower!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. The AI tech really makes my clothes spin and rinse at the right settings. Pretty awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Piece of machinery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was suprised to see this item on sale and made the purchase. The delivery time was much less than the scheduled delivery date. The delivery crew was excellent and had it up and running quickly. The washtower came off sale almost to the day it was delivered and is now almost $600 more. Lucky me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this to make new friends

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes dont smell and now I have new friends. I was so lonely with my old washer and dryer. I didnt realize how much I smelled with my old dirty clothes. After just a month with this washer and dryer I am in a long term relationship

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet. We highly recommend! Still figuring out some of the options.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Buy LG.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love our new LG washtower will recommend to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the color is as pictured. Only thing you need to know is if you want the steam function to work you need an extra hose for that. It comes equipped with a splitter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rating new product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, saves on water bill, nice investment to wash clothes and time saved on washing a load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. The custom download modes are the best to allow settings for each type of laundry load.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I’d recommend this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern, sleek, uses little water, remember additional request to hook water as well to dryer for steam features, as wasn’t done initially, hence 4/5, otherwise it’s nice unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the delivery guys were unable to hook up the hoses, we were able to get that refunded. They were quick and efficient. The machine itself seems to be working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 4.5 WashTower

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome washtower. No compliants at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product and installation. Very happy with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG outdid themselves with this washer, dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, dryer combo love that the controls are all closer to the ground. Easier to reach washes clothes, quicker dries clothes, quicker amazing purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had the unit for over a year now and it works pretty good. I love having the app on my phone and being able to now exactly how many minutes are left in the cycle. My only complaint would be the terrible smell the washer has. I drain the little hose on the bottom every other wash and use the clean cycle with the cleaning tab once a month and the washer will smell great but the following day it will smell funky again. I leave the door open in order for the washer to dry, but it still smells bad. Other than that, it’s a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been well over a year and it has been one of the best investments I’ve made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer dryer combo

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought so my wife will have an extra set to help her will endless kids laundry. She is happy with them. Can easily reach top dried. The only issue is that some laundry circles are only available through the app.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dryer doesn’t work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great. But the dryer didn’t work and it was brand new. I seen that on other reviews and it’s proven to be a common issue. Even though everyone has been nice and easy to work with. It’s going on two weeks of exchanges and no washer dryer unit. I’m pretty bummed because I put a lot into a recent home renovation and still no relief. Also, my first delivery crew were very rude and tried to talk me out of keeping the unit. Asking “why I want a washer dryer in my unit in the first place and making comments to just take it back because it was heavy. I told them it wasn’t an easy walk up.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG